[ddarbyshire]

Hi,
Just bought a brand new BB Pearl 9105 3G.
Now i put my SIM in and looks fine as i have reception and it displays my service provider etc.. however i make a call and immediately after i press the call button i got the message "call failed" and when i have incoming calls it goes straight to voice mail, and texting is also not working as it fails to send or receive...
any suggestions?

Notes:
Using t-mobile/orange
on GPRS
already tried wiping and restoring
battery pulling and turning off n on and also using other sims but the same issues occur.

Thanks in advance.