[Buttermaker]

I cannot get the contacts backed up using BB Desktop Software to restore to my BB Bold. I restored the contacts in March 2011 when I had a Tour. Phone got wet, now I have a Bold. Contacts ("Addresses") are dimmed and "read only" according to Desktop. Other data restores fine. But I need the contacts.

I already deactivated Wireless Reconcile in Email Reconciliation under message Options. IT support can't figure this out.

If you help me, on your death bed you will achieve...total..consciousness. So you will have that going for you. Which is nice. If you can't help, at least name that movie line.