Quote:
Originally Posted by justwippet
Ha ha, I know the feeling!!
The PO is also 6.5.7. I was looking at the BB Compatibility Matrix and the recommended client IS 7.0.3 HP1 but the 6.5.7 client is, supposedly supported. This HTML issue seems to be pretty widespread with 6.5 but I've stumbled across a few posts from folks who have made it work somehow. So, I'm assuming there's hope, anyway. In typical RIM/Novell fashion, there's probably a "secret patch" out there somewhere!!
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BES for Groupwise is definately very picky about what version of client is installed on the server. The 7.x clients seem to all work a lot better to me.
However, if it should work with 6.5, it should work right? Check out your MAGT log and look for lines mentioning HTML. I have entries that read:
Code:
[40000] (07/22 00:02:36.218):{0x1D44} GW Client Version: 7.0.3.1068, meets the minimum version: 7.0.2.0, so HTML processing can be supported.
And when an HTML email is processed I see:
Code:
[30000] (07/22 00:00:46.531):{0x7A4} HTML is enabled on the server, supported and enabled on the device.
[40000] (07/22 00:00:46.531):{0x7A4} Looking at message: [xxx] to see if message contains HTML.
[40000] (07/22 00:00:46.625):{0x7A4} HTML email requires 1117 bytes for 399 bytes of plain text
[40391] (07/22 00:00:46.906):{0x7A4} {xxx} RefId=-1187835311 references 1 image(s) (in 1500 bytes of body) 1 from MB, 0 from cache, 0 failed. 1 images (1639 bytes) pushed, 1 images (1639 bytes) cached
[30081] (07/22 00:00:46.906):{0x7A4} {xxx} Sending message to device, size=2427, EntryId=4853, RefId=-1187835311, TransactionId=-899323840, Tag=1858938
[40279] (07/22 00:00:46.906):{0x7A4} {xxx} SubmitToRelaySendQ, Tag=1858938