BlackBerry Forums Support Community - View Single Post - I have connected to home WiFi but my icon is still grey

aiharkness · 02-10-2011, 01:40 PM

Do you have the BlackBerry data plan on your account? Not a regular mobile data plan, but the one (BIS) for BlackBerry? If not, (1) you will not connect to the BlackBerry/RIM network, (2) and thus the icon will not change to white, and (3) you will not be able to use BlackBerry data apps.
Posted via BlackBerryForums.com Mobile

02-10-2011, 01:40 PM	#2
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: I have connected to home WiFi but my icon is still grey Do you have the BlackBerry data plan on your account? Not a regular mobile data plan, but the one (BIS) for BlackBerry? If not, (1) you will not connect to the BlackBerry/RIM network, (2) and thus the icon will not change to white, and (3) you will not be able to use BlackBerry data apps. Posted via BlackBerryForums.com Mobile
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