usually if OTA fails or hangs, i have found it best to just use the cable. Sometimes, a new BB will OTA in a few seconds and some will hang forever. I got tired of messing with the ones that hang. I security wipe them, put them on the wire and activaste them. When i spent time with RIM support over this issue, they recommend the same thing. First try a wipe. If that still does not work, wipe them again and hang it on the wire.
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