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jkotsonas · 01-14-2010, 05:54 PM

Howdy,
I have 1 end user (out of 200) who is unable to create calendar appointments w/ invites on their BB. They receive a "system error in sending" message.

I created a test appointment and invited the EU. It was successful on my end, and also appeared in the EU's outlook calendar, but did not hit her BB. However, when she accepted the invite in her outlook, then it appeared on her BB.

Email is not affected, nor are phone calls.

I'm having her do a hard reboot, but figure I'd try and research it out before trying things like resending the service book, or deleting/undeleting the Desktop [CICAL] entry in service books.

Our BES is 4.1.3.18, and we're on Exchange 2003. The device is a T-Mobile 8320 on 4.2.2.180 OS.

Thanks!

- jim

01-14-2010, 05:54 PM	#1
jkotsonas Knows Where the Search Button Is Join Date: Sep 2008 Model: 8330 PIN: N/A Carrier: Verizon Posts: 46	unable to create calendar appoint. on BB Please Login to Remove! Howdy, I have 1 end user (out of 200) who is unable to create calendar appointments w/ invites on their BB. They receive a "system error in sending" message. I created a test appointment and invited the EU. It was successful on my end, and also appeared in the EU's outlook calendar, but did not hit her BB. However, when she accepted the invite in her outlook, then it appeared on her BB. Email is not affected, nor are phone calls. I'm having her do a hard reboot, but figure I'd try and research it out before trying things like resending the service book, or deleting/undeleting the Desktop [CICAL] entry in service books. Our BES is 4.1.3.18, and we're on Exchange 2003. The device is a T-Mobile 8320 on 4.2.2.180 OS. Thanks! - jim
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