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Originally Posted by Keyscan
Is your Desktop Manager installed using the BlackBerry Enterprise Server option?
Also, is your Outlook that is connecting through your Enterprise email setup on that specific computer?
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Yes, the IT guys installed something like on my office PC. But I don't have that "Desktop Manager" on my home laptop. I downloaded the update software on my home laptop. Is this an issue? Should the update work through the "Desktop Manager"? It did not give me any such instruction! It just updated without a problem.
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Concerning the Black/White screen, plug the BB into Desktop Manager. Double click on application loader, press next, and check in the list for any themes that have been unchecked.
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Oh, it looks like I should do this from my office machine then?