Is your Desktop Manager installed using the BlackBerry Enterprise Server option?
Also, is your Outlook that is connecting through your Enterprise email setup on that specific computer?
Concerning the Black/White screen, plug the BB into Desktop Manager. Double click on application loader, press next, and check in the list for any themes that have been unchecked.
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BES 4.1.4 - Exchange 2003
8800 and my trusty 8700r.
To change your PIN to FFFFFFFF, drop the BB in a lake.
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