Hi DW
Thanks for responding.
The version No. is 4.1.4.15, a new installation.
I too had the impression that the errors refer to the sending of alerts, what's the best way around this, please?
It seems that my original statement about mail going back & forth OK is not correct. (I now have the BB in front of me) The BB cannot send messages, probably because it is set to use Desktop but there doesn't seem to be any other choice, despite the phone being registered in BES, which is forwarding mail TO the phone ok.
I'm confused ...