[KonTiki]

Again First step is to do a backup via desktop manager this way when you wipe (which cleans yuor BB to original status, all files gone), then after you reinstall the handheld software you do a restore which gets you back all those extraneous files. So you should be at the same level you were before. Total wipe is more than hard reset. Hard reset is like a cold boot on a computer you do a hard reset by removing the battery and keeping it off for a few minutes giving the BB time to reset. A cold reset is like a control alt delete reboot in a PC and you do it on the BB the same way(alt-the half moon, control-the caps key, and delete -the return key). A wipe will clear data from a BB not software so what every piece of software you had in it will still be there, when you do a restore what you are doing is restoring data to software that it finds on the BB. If you however deleted software, when the BB restores of course it wont find the appropriate software and therefore not restore data.

A long story short: 1) backup first, 2)security wipe, 3) reload handheld software, 4) restore from backup in step 1, and voila you are as good as new with a working calculator.