[ziggy9mm]

So after installing GW client 7.0.3 and switching from SOAP to API as per RIM support to fix a calendar sync issue we are now experiencing a major issue when adding new users to the BES.

When you add any new user it does not read the users mailbox correctly, it wont show there mailbox under "choose folders for redirection" it sometimes will show some of there personal folders or junk mail folders but there mailbox doesn't show up. Ideas? I spent 4 hours on the phone yesturday with RIM with no resolution. Existing users are fine its only new users. Iv even tried creating brand new users and get the same result, please help!