View Single Post
Old 03-17-2008, 06:38 AM   #5
gibson_hg
BlackBerry Extraordinaire
 
gibson_hg's Avatar
 
Join Date: Dec 2007
Model: NA
PIN: 80081ES
Carrier: NA
Posts: 1,006
Default

This occurs because when the email is received in Outlook and you have it open or in the preview pane and then you receive it on the BB the BES tags it with a reference ID. At that point the message is changed but you just don't see it. Then when you try to modify it Outlook will tell you the emial has been changed.Then when you move off the email in Outlook and open it again you are now looking at the modified email and now you can add things to it/change it.

This is normal BES behavour and there is no way around it except to display the preview pane in Outlook.

I had many a call about this when at RIM. I even had Microsoft on the phone with me and the customer and had to explain that we cannot stop the BES from adding a reference ID.

Hope this info helps.
Offline   Reply With Quote