[K-La_Iris]

I had this problem when I first got my Blackberry. I also have a hotmail account. I learned that you have to have the hotmail version that you pay for in order to "sync" with blackberry. I later found out there is a 3rd party application that can help you get around paying the yearly fee to hotmail. Although I don't remember the name of it.

Well I paid the yearly fee and within a matter of a few minutes my e-mails were coming in.

Hope this is helpful.