Quote:
Originally Posted by ani
Bruce, you need not wait. Its instantaneous - the moment you buy your Upgrade License on the shopping cart, you can click the "Update Registration" on your Blackberry (under Empower Options > Registration Info) and it will work.
If it says, No records found for that PIN - there can be two cases -
1. An incorrect (different) PIN was mentioned when you purchased the Upgrade License. If so, you will also see a form where you can type your Order Id & Email Id and transfer the license to this PIN.
2. The second reason could be that your firewall is preventing the client from updating the registration info from the server. In this case you will see a message explaining how you can reset your Firewall & update the registration status.
Let me know which of the above you see - and in case of any issues just drop me a PM with your PIN. I will look up at the server end.
Best,
Ani.
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Ani,
it is number 1, I am sending you a PM, thanks.
Bruce