Quote:
Originally Posted by Stacey
I called to try to get the new $30 plan to discover that I am still on the old billing system and my account would have to be migrated to Ensemble, which is actually Nextel. This would mean that I would have to sign another 2 year contract (I'm already 1 year into this contract) and would have to wait another 2 years if I wanted to get all of the available rebates for a new phone. So, it's a nice way for them to get you into another 2 year contract. I have to decide if it's worth the $20 a month that I would save.
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Not true, they should reset your contract after the "port" to the time it was due to expire before you made the switch. They did it for me. Fighting to get phone rebates will be a bit tougher. Document when you are eligible for an upgrade so you have proof when the time comes. You will have to "fight" a bit, but you should get everything back to the way it was prior to being migrated.