How could they know it wasn't broken in transit?? I have shipped devices to people only to have them broken (and the packaging NOT damaged) - in that case I have to file a claim with FedEx.
Between T-Mobile and RIM, the "responsible" party would be T-Mobile since they bought it from RIM. However, the device was unlocked and no longer used on their network with any sort of contract - that lets them off the hook, too. Would it be NICE if they replaced it, sure, but they are not under contract to do so.
** Moved to Rants & Raves Forum **
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No longer a BES Admin, but it was fun while it lasted!
Last edited by juwaack68; 06-03-2007 at 12:39 PM..
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