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Originally Posted by Aroc
Jeez, what a surprise. I mean someone paid only a little more than minimum wage isn't a mobile device guru? You get what you pay for. I opened this thread thinking it was about tech support over the phone (and the secret there - regardless of carrier - is to ask for "Wireless data Support" that always gets your tranferred IMMEDIATELY to the right people, so you can stop wasting your time).
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I agree, for some reason VZW does not deam it important to have support for PDA/BB's in store and have their CS reps read from a script. I remember when I purchased my treo and someone was there who was undecided on a BB or a WM phone, and they totally crapped on the BB. But the wireless data folks aren't always the best either, as they are hell bent to blame the device for any issues related to data. I know, it's the reason I am switching to a BB, having no help with my WM treo fustrated me to where I gave up.