I had the same issue switched to the $29.99 plan, had no blackberry browser. Called Cingular's Blackberry support and was told that the blackberry browser is not included with the $29.99 plan. Only the Cingular browser is included. So I jumped on the live Cingular support chat link above and reported the problem. I was pulled into a secure chat so they could ask me my phone number, pin number etc without other people seeing the info. And they "re-provisioned" the blackberry browser had me power off and back on and the BB browser was back. So thanks for the link to the Cingular live help forum above.
Might have to jump back on to the live help forum a little later, this morning when I woke up I check the BB and it keeps saying "data connection refused". Tried removing the battery and putting it back in, same thing. Only getting little edge, not EDGE, maybe they are having a network issue in my area, samething happened for about an hour a couple of weeks ago.
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