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Originally Posted by BikerRick
After the upgrade to BIS 2.0, it took 3 calls to Cingular support to get my WAP and blackberry internet setup. The first time they setup internet access for the blackberry browser, but no wap access. Called a second time, and they got WAP working, but then the blackberry browser stopped working. 3rd time a charm, they finally got both working. All 3 calls were minimum 20 minute hold time, so they must be having major issues with these upgrades.
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Try the Live chat link I gave above. People are saying that is much quicker in getting things resolved. I do not know this as I have not done it but at least it gives you something to do while on hold.
