I ordered mine today and got it for $199.99. Been with them for 5 years and I have 1..2..3..4..5..6..7..8 phone lines with them (I am able to open 10 max).

Anyway, the deal with mine was simple. I told them I am looking for the best deal that they can give me. I have lines that are not in contract and looking forward to upgrading all of them if I find what's best for my budget. I got the offer for $299 and I said, Nah! .. I'll check wirefly and other sites for new contract. Got told that they are basically selling refurbished phones and told them that is not true since I have a business relation with them (in a sense they are one of my partners in my business).. the next thing.. I got a better deal. I guess with my personal account with them (8 phones total), they want to make me happy...