BlackBerry Forums Support Community - View Single Post

Bluffheights90814 · 04-06-2013, 10:40 PM

T-Mobile is noted for their customer service, especially Blackberry technical help and there 4G network where I live as been excellent!

I am in Southern Calif and consistently get a strong 4G signal as well as Wi-Fi when needed.

My rate dropped $20 after I went to their no contact plan ($80/month 2 phone family plan)!

One time when I bricked my BB9900, T-Mobile tech worked with me for an hour and then referred me to RIM'sTech rep in Canada and after another hour I finally got my phone working! Great work with both customer services!

I have had T-Mobile eversince I have had cellphones and have NEVER been disappointed with the service, plans or products (Blackberry that is!)

04-06-2013, 10:40 PM	#9
Bluffheights90814 Thumbs Must Hurt Join Date: Nov 2006 Location: Long Beach, CA Model: 8900 OS: 4.6.1.174 Carrier: T-Mobile Posts: 122	Re: sending back mine to switch to tmobile T-Mobile is noted for their customer service, especially Blackberry technical help and there 4G network where I live as been excellent! I am in Southern Calif and consistently get a strong 4G signal as well as Wi-Fi when needed. My rate dropped $20 after I went to their no contact plan ($80/month 2 phone family plan)! One time when I bricked my BB9900, T-Mobile tech worked with me for an hour and then referred me to RIM'sTech rep in Canada and after another hour I finally got my phone working! Great work with both customer services! I have had T-Mobile eversince I have had cellphones and have NEVER been disappointed with the service, plans or products (Blackberry that is!)
Offline