[DarthBBerry]

Originally Posted by SimonTann

Hey there!

My admin doesnt have the answer to this question, thats why i post it here:

- My private Emailaccounts dont work anymore (anymore! - they worked the first 2 months aftern setting them up without any problems)
- Vodafone tells me that they see in my account, that i am using an BES which does not allow me to administrate my account on mobileemail BIS!

That's a lie. You can have BIS accounts enabled with a BES account.

Originally Posted by SimonTann

- yeah, in deed it´s a company mobile phone together wie a BES
- Are my account settings for the private Email-accounts (internet Mail-accounts like gmx e.g.) somewhere in the BES?

They are not on the BES, but can be blocked from the BES.

Originally Posted by SimonTann

- I wiped the phone twice already, everythings gone, the company email exchange connection as well

Umm... Functioning as expected. If you wipe the phone, it really DOES wipe the phone. You have now learned the lesson twice.

Originally Posted by SimonTann

- but as soon as I navigate to the internet mail-accounts the blackberry says: Looking for updates and then: Establishing connection to Email settings
and then - even after wiping the whole phone, there they are: my non-working F***** private Emailadresses.

Again, wiping the phone will wipe out your settings.
Lesson learned a third time.

Originally Posted by SimonTann

So: Where does the BB take these information, where are the Email-accounts stored that even wiping the phone doesnt work?? I also deleted every single service book by the way.

after that, the accounts were gone, but when i navigate to email-setup again then again: Lookin for updates, establishing connection and there they are again (like above).

the thing that doesnt work with my private email-adresses, is:
When i type in my password and try to activate the email adress, it aaaalways says: (translated from german!)

Unfortunately the session had to be ended. Please log-in again.


I just want to cry or throw the damn phone out of the window! :( :(

It really sounds like your BES Admin is preventing other e-mail accounts from being enabled on the devices. It's an IT Policy setting that you cannot change. It's all pushed out from the BlackBerry Server. If you wipe the device and disassociate it from the Server, you can enable your personal accounts again. Once you re-associate corporate e-mail to the device, the IT Policy will prevent the personal accounts from being used.
See: KB11004-How to block incoming or outgoing SMS, MMS, PIN, BlackBerry Internet Service or enterprise instant messaging

Good luck, and stop wiping your device.