BlackBerry Forums Support Community - View Single Post - OS: 9700 6.0.0.2718/6.0.0.615 (All Language)

willfoldkk · 08-24-2011, 09:53 AM

Hello, it is not working for me.Can you help me, please?

I did everything corretly, but at this step: "3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file." I get this error message at "device application selection" - " the blackberry desktop software does not have blackberry device software for the device that you have connected to the computer.contact your wireless service provider or system administrator"

What should i do here? It only lets me to "add" or "cancel" at this window. Does that mean i cant have OS6 for my 9700? :/

08-24-2011, 09:53 AM	#24
willfoldkk New Member Join Date: Aug 2011 Model: 9700 PIN: N/A Carrier: TELE2 LT Posts: 3	Re: Latest OS: 9700 6.0.0.2718/6.0.0.615 (All Language) Hello, it is not working for me.Can you help me, please? I did everything corretly, but at this step: "3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file." I get this error message at "device application selection" - " the blackberry desktop software does not have blackberry device software for the device that you have connected to the computer.contact your wireless service provider or system administrator" What should i do here? It only lets me to "add" or "cancel" at this window. Does that mean i cant have OS6 for my 9700? :/
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