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Old 05-10-2011, 10:20 AM   #10
jsconyers
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Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
Default Re: 8310-OS4.5-How to merge multiple address books?

When you wipe a device, you don't have to do a manual restore. The BES keeps a wireless backup of your data. So when you reactivate, you will get all of your data back.

I think the fact that you did a manual restore of your ipd file is the root cause of this issue.
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