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Old 04-06-2011, 10:51 PM   #1
tonycola
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Join Date: May 2009
Model: 8900
PIN: N/A
Carrier: T-Mobile
Posts: 5
Smile BB 9650 icon for enterprise missing

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Hi to all, I have a user who has a personal BB 9650 from Verizon. He already has personal email on it and I am trying to set him on our corp network. The problem is the area for Enterprise Activation is missing. I called Verizon and they told me he had the BIZ and needed the BES Data Plan.
The user got the BES Data Plan but still cannot see the area for activation. I have the same Blackberry and it is on mine. I am trying to set him up on our Corp Blackberry Express Server.
We did a battery pull did not work. He does have personal email on his device. This is the second Verizon Bold I have had this issue with running Ver 6. I hope someone can assist me on this.

Thanks to all

Tony
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