Quote:
Originally Posted by SteveO86
It is possible the level 1 help desk personnel you spoke with was wrong. Given the choice between a printed official document from RIM or the word of an employee. I would have to go with the documentation.
People make mistakes.
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QFT
Sandy you are definitely sounding like a broken record, and you are disputing the word of some of THE most knowledgable people on this forum. I would easily believe penguin over a level 1 tech support anywhere including RIM.