I don't think you will get one that is perfectly straight everyone has posted about that issue, if the device is working properly why have it replaced, in my opinion such frugality is what eventually drives the cost of the product to where it is at. Do you think any company is going to sit there and absorb the cost involved in exchanging anything and everything for everyone without charging you for it?
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 BB Tour 9650
Running OS 6.0.0.524
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