BlackBerry Forums Support Community - View Single Post - Pressing some keys results in random charactors being entered

phil81uk · 03-01-2010, 04:44 AM

Hello,

Pressing the back key, depressing the trackball, and the Zero key, when pressed, result in random charactors being entered into the handhelp. I've tried a battery pull, and wiping the data on the handheld.

Should I try reinstalling the handhelp software? I've seen the links to latest software in this forum. Do I just follow the instructions there, or do I need to wipe the old software first?

Thank you.

03-01-2010, 04:44 AM	#1
phil81uk Knows Where the Search Button Is Join Date: Dec 2005 Model: 8820 Carrier: Orange Posts: 46	Pressing some keys results in random charactors being entered Please Login to Remove! Hello, Pressing the back key, depressing the trackball, and the Zero key, when pressed, result in random charactors being entered into the handhelp. I've tried a battery pull, and wiping the data on the handheld. Should I try reinstalling the handhelp software? I've seen the links to latest software in this forum. Do I just follow the instructions there, or do I need to wipe the old software first? Thank you.
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