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Old 12-29-2009, 04:44 PM   #10
VinceButler
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Join Date: Dec 2009
Model: 8300
PIN: N/A
Carrier: Verizon
Posts: 7
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Fixed. At least for right now

I just manually assigned permissions at the root of the domain (the same thing I explained in my second post). I still had 32 users who were not starting and were getting the following error:

Event Type: Warning
Event Source: BlackBerry Messaging Agent PUHSD BES Agent 1
Event Category: None
Event ID: 20400
Date: 12/29/2009
Time: 9:24:52 AM
User: N/A
Computer: BES
Description:
{username@puhsd.org} MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed, MailboxDN=/O=PUHSD/OU=District Office/cn=Recipients/cn=username, ServerDN=/o=PUHSD/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=CAS01/cn=Microsoft Private MDB

Turns out I never turned off client throttling on Exchange and that was causing the problem. I applied the following command:

Get-ThrottlingPolicy | where {_.IsDefault -eq $true} | Set-ThrottlingPolicy -RCAMaxConcurrency $null

then restarted Exchange, then the BES, and now it looks like things are working normally. I still see some errors in the event log but I think those are related to the user migration from our old BES using the Transporter tool.
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