BlackBerry Forums Support Community - View Single Post - Help re-installing OS on Storm w Mac

MLP141 · 11-25-2009, 03:47 PM

Hi -- I installed OS 5.0 a few weeks back and have been getting errors when the device is booted-up (Errors with new OS 5 - BlackBerryForums.com : Your Number One BlackBerry Community)

That said, I am getting ready to sell my Storm and want to correct the problem (assuming I can) before hand.

I have done a security wipe and removed everything from the unit. But, I am still getting the errors.

How do I remove OS 5 and reinstall it?

I am on a MAC! Yes, I have BB DM for Mac (it was released in October) but I am not sure how remove and reinstall OSs.

Also, where do I even download the OS again. I tried the link found in the OS sticky on the Storm forum, but that only links to a PC (.exe) file. Where do I get the Mac files?

Thanks in advance,

--MLP

11-25-2009, 03:47 PM	#1
MLP141 Knows Where the Search Button Is Join Date: Nov 2008 Location: The Garden State Model: Storm PIN: N/A Carrier: Verizon Posts: 49	Help re-installing OS on Storm w Mac Please Login to Remove! Hi -- I installed OS 5.0 a few weeks back and have been getting errors when the device is booted-up (Errors with new OS 5 - BlackBerryForums.com : Your Number One BlackBerry Community) That said, I am getting ready to sell my Storm and want to correct the problem (assuming I can) before hand. I have done a security wipe and removed everything from the unit. But, I am still getting the errors. How do I remove OS 5 and reinstall it? I am on a MAC! Yes, I have BB DM for Mac (it was released in October) but I am not sure how remove and reinstall OSs. Also, where do I even download the OS again. I tried the link found in the OS sticky on the Storm forum, but that only links to a PC (.exe) file. Where do I get the Mac files? Thanks in advance, --MLP
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