No, you don't need to put anything into the Activation Server Address field.
Don't delete his user account on the BES, when you activate the new device, it will copy all of his data/settings over to the new device.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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