BlackBerry Forums Support Community - View Single Post - BES adjustment to allow lookups to point to the AD display name vs AD 1st name

TheLizardFish · 09-16-2009, 10:21 AM

Lookups on the BlackBerry devices are pointing to the first/last name field in AD. However, users on the BES are listed by their display name in AD. In many cases a user’s first name may be listed differently between these 2 AD fields. For example, in AD a user is listed as Charles in the first name field (BB lookup), but everyone knows him as Mike, which is listed in the display name field (BES listing).

To avoid confusion is there a way to change the lookup field so instead of pointing to the first name field it points to the display name field in AD? We are running BES 5.0 in an Exchange 2007 environment with a remote SQL 2005 DB. Is this something that can even be changed or adjusted on the BES?

09-16-2009, 10:21 AM	#1
TheLizardFish Knows Where the Search Button Is Join Date: Jul 2009 Model: 8800 PIN: N/A Carrier: Sprint Posts: 30	BES adjustment to allow lookups to point to the AD display name vs AD 1st name Please Login to Remove! Lookups on the BlackBerry devices are pointing to the first/last name field in AD. However, users on the BES are listed by their display name in AD. In many cases a user’s first name may be listed differently between these 2 AD fields. For example, in AD a user is listed as Charles in the first name field (BB lookup), but everyone knows him as Mike, which is listed in the display name field (BES listing). To avoid confusion is there a way to change the lookup field so instead of pointing to the first name field it points to the display name field in AD? We are running BES 5.0 in an Exchange 2007 environment with a remote SQL 2005 DB. Is this something that can even be changed or adjusted on the BES?
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