Quote:
Originally Posted by bbconvert
I confirm the same experience. I have a number of users on BES in Central Jersey. Only Bold users were affected. When people got back home last night (away from Central Jersey), their BB's came back to life.
I spent literally 2 hours with AT&T on the phone and several different reps, they made go thru all sorts of meaningful and meaningless troubleshooting steps, they could see that there was something wrong but could not determine where the problem was. I kept on saying it was the network (because I had a number of Bold users with the same problem) but they kept on saying they did not have any other calls from the area or any knowledge or network/tower issues.
We will find out in a couple of hours when everybody is back in the office.
Symptoms included "BB" logo (next to 3G) going on/off and no data connectivity (BES email, BIS email, browsing) whatsoever. Voice and SMS were OK.
|
Problem is still present in Central Jersey today, Tuesday.