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Search took 0.08 seconds. Search: Posts Made By: twinkiefan
Forum: BES Admin Corner 03-11-2010, 08:14 PM
Replies: 1
Views: 874
Posted By twinkiefan
IT Policy Status Showing () at End

Should it be of concern if all of the policy statuses on my test BES server are now showing a () at the end of the status, for example "Applied Successfully ()", "Pending ()" or "Error ()"?

I've...
Forum: BES Admin Corner 03-01-2010, 07:40 PM
Replies: 1
Views: 885
Posted By twinkiefan
Support HTTP Auth question

We've had "support Http authentication" enabled for a few years in MDS to allow us to use a service account to authenticate to the company's web proxy servers on behalf of the users and it's worked...
Forum: BlackBerry World 2012 02-16-2010, 02:43 PM
Replies: 25
Views: 21,224
Posted By twinkiefan
How late do the buses run between the conference...

How late do the buses run between the conference center and the other hotels? I've always either stayed in the World Center or had a rental car and stayed "offsite", but I don't want to bother with...
Forum: BlackBerry Network 02-18-2009, 02:56 PM
Replies: 0
Views: 3,846
Posted By twinkiefan
NOC Locations?

I haven't seen a good diagram in a couple of years that shows RIM's NOC locations. I know there is an srp entry for many different countries, depending on where you locate your BES, but how does...
Forum: BES Admin Corner 09-26-2008, 09:18 AM
Replies: 32
Views: 4,313
Posted By twinkiefan
Same deal for me. I don't work for a gov't...

Same deal for me. I don't work for a gov't agency, but for a financial services company in the U.S. and our information security department dictates the policy settings (with input and pushback from...
Forum: BES Admin Corner 09-14-2008, 07:12 PM
Replies: 3
Views: 857
Posted By twinkiefan
thanks. I'll try using my unused US-procured srp...

thanks. I'll try using my unused US-procured srp and cal's in other countries.
Forum: BES Admin Corner 09-14-2008, 07:10 PM
Replies: 2
Views: 1,649
Posted By twinkiefan
SQL 2005 Deadlocks

We're running 8 BES servers (4.1.5) in an Exchange 2003 (SP2) environment using a separate, clustered SQL 2005 server with named instances (SQL Server Name\blackberry for the BES database, for...
Forum: BES Admin Corner 09-08-2008, 08:19 PM
Replies: 3
Views: 857
Posted By twinkiefan
Use SRP & CALs in Other Countries?

I thought I knew the answer to this, but then a carrier in Chile tried to change my mind and now I have a sliver of doubt.

We would like to place a BES in Chile and some other countries, connected...
Forum: BES Admin Corner 07-17-2008, 07:22 PM
Replies: 68
Views: 14,238
Posted By twinkiefan
we're putting the workaround in place, too. ...

we're putting the workaround in place, too. don't really think it's necessary in our case due to some additional safeguards we have in place, but like someone else said...why take the chance? If...
Forum: BES Admin Corner 03-28-2008, 12:31 PM
Replies: 7
Views: 2,989
Posted By twinkiefan
Thanks...got to the same result when I searched...

Thanks...got to the same result when I searched the rim kb. Looks like we'll need to make a registry change and restart Dispatcher.

thanks again.
Forum: BES Admin Corner 03-28-2008, 12:09 PM
Replies: 7
Views: 2,989
Posted By twinkiefan
based on past experience in our environment, it...

based on past experience in our environment, it doesn't look up a new GC automatically. Most, of our domestic DCs are GCs as well...I know which ones are which, just don't know how to force the MAPI...
Forum: BES Admin Corner 03-28-2008, 11:54 AM
Replies: 7
Views: 2,989
Posted By twinkiefan
Sorry...it's been over a year since I've had to...

Sorry...it's been over a year since I've had to go log diving. Thanks for the info...very easy to find. :)

btw, how do I change which DC the BES uses? do I wait until the affected DC's go down,...
Forum: BES Admin Corner 03-28-2008, 10:52 AM
Replies: 7
Views: 2,989
Posted By twinkiefan
Question Domain Controllers?

We are running BES 4.1.4 for Exchange (2003 SP1). We have several domain controllers in our domain and a few of them are going to be worked on this weekend.

Should I care? How do I determine...
Forum: General BlackBerry Discussion 02-11-2008, 07:27 PM
Replies: 285
Views: 40,217
Posted By twinkiefan
We seem to be working now, or at least slowly...

We seem to be working now, or at least slowly catching up.

When I do a Test Network Connection in the BlackBerry Server Configuration tool under the BlackBerry Router tab, I get "Not all IPs that...
Forum: General BlackBerry Discussion 02-11-2008, 06:39 PM
Replies: 285
Views: 40,217
Posted By twinkiefan
I am now able to send, but not receive. Yes, I'm...

I am now able to send, but not receive. Yes, I'm on BES.
Forum: General BlackBerry Discussion 02-11-2008, 05:25 PM
Replies: 285
Views: 40,217
Posted By twinkiefan
Down here in Iowa, too. Went down at around...

Down here in Iowa, too. Went down at around 2:20pm Central and hasn't come back since. No PIN messaging, either. Last contact times for users all within 5 minutes of 2:20pm CST...except for our...
Forum: BES Admin Corner 02-01-2008, 04:57 PM
Replies: 4
Views: 2,321
Posted By twinkiefan
We ask our Bloomberg users to download and...

We ask our Bloomberg users to download and upgrade on their own with that link, too. We try to control who has it by pushing a policy allowing 3rd party downloads only to those who need Bloomberg. ...
Forum: Rumor Mill 08-01-2007, 07:19 AM
Replies: 57
Views: 8,226
Posted By twinkiefan
8800 not being pulled/dropped. TMo recently...

8800 not being pulled/dropped. TMo recently ordered huge shipment, per my sales rep. Were supposed to take delivery to their warehouse early this week. Apparently, they seriously considered...
Forum: BES Admin Corner 07-31-2007, 09:46 AM
Replies: 4
Views: 3,173
Posted By twinkiefan
We're seeing this on our BES (4.1.4), as well. ...

We're seeing this on our BES (4.1.4), as well. BUT, it's only for a select group of users and they all seem to be geographically close to each other, though spread across our BES servers. We've...
Forum: BES Admin Corner 07-24-2007, 04:16 PM
Replies: 22
Views: 4,607
Posted By twinkiefan
FWIW, we ended up placing our BES environment in...

FWIW, we ended up placing our BES environment in a DMZ. All BES servers (including the attachment server) are in this location, but Exchange and SQL are back inside the corporate LAN. So far, after...
Forum: BES Admin Corner 04-18-2007, 12:19 AM
Replies: 149
Views: 29,827
Posted By twinkiefan
Started noticing issue at 7:13pm CDT here in...

Started noticing issue at 7:13pm CDT here in Iowa. half our BES servers no longer have SRP connection and the others are only intermittently synching email to devices (across numerous carriers). ...
Forum: BES Admin Corner 04-07-2007, 11:25 PM
Replies: 549
Views: 34,183
Posted By twinkiefan
I'll be there...went in 04 (Chicago) and 05,...

I'll be there...went in 04 (Chicago) and 05, skipped 06. I'm a Disney junkie, so can't pass up a company-paid trip to Orlando (and yes, I'll be spending quality time at the house of mouse, if I have...
Forum: BES Admin Corner 03-30-2007, 11:03 PM
Replies: 0
Views: 896
Posted By twinkiefan
Question SQL 2000 Limitations?

I can't seem to find anything on this in the knowledge center, so I'll try here in the hopes some of you have more experience with this than I do.

Is there a point at which it makes sense to use...
Forum: BES Admin Corner 03-30-2007, 10:53 PM
Replies: 18
Views: 11,305
Posted By twinkiefan
Not sure what the big deal about placing the BES...

Not sure what the big deal about placing the BES in a DMZ is...we've successfully done so with 6 BES servers, essentially placing them on their own network segment. Firewall allows all traffic from...
Forum: BES Admin Corner 01-17-2007, 07:53 PM
Replies: 1
Views: 963
Posted By twinkiefan
Question Large Number of Connections into SQL

Is it normal to see large numbers of connections from each BES server into the shared SQL configuration database? We have approximately 3000 users spread across 4 servers and there are anywhere from...
Forum: BES Admin Corner 11-30-2006, 07:43 AM
Replies: 35
Views: 19,767
Posted By twinkiefan
Same for us, except we don't force lock on...

Same for us, except we don't force lock on holstering and we enforce a 7 password history and force passwords to be changed every 90 days.
Forum: BES Admin Corner 11-28-2006, 10:34 AM
Replies: 9
Views: 3,569
Posted By twinkiefan
Ditto for us...for whatever reason, when we...

Ditto for us...for whatever reason, when we created "elevated rights" accounts for our domain admins and removed their elevated rights from their "everyday" AD accounts, the "inherit permissions"...
Forum: General BlackBerry Discussion 10-04-2006, 07:41 AM
Replies: 25
Views: 2,260
Posted By twinkiefan
I had an 8700g and loved it. I got the Pearl to...

I had an 8700g and loved it. I got the Pearl to "test" and get approved for use at my company, have been using it HARD for 3 weeks now and I have no issues with build quality, etc. In fact, this is...
Forum: BES Admin Corner 10-04-2006, 07:33 AM
Replies: 6
Views: 1,901
Posted By twinkiefan
Theoretically, Desktop Redirector would only be...

Theoretically, Desktop Redirector would only be used by a device that's not connected to BES...right? Otherwise, what's the use for it if the user is already synching via BES?

That said, it would...
Forum: General BlackBerry Discussion 09-12-2006, 07:18 AM
Replies: 2
Views: 3,391
Posted By twinkiefan
Post Anyone with an update or further insight on this?...

Anyone with an update or further insight on this? I'm seeing the following on a 4.1.1.9 BES with great regularity. I have a single app indexed and set up as part of a Software Configuration,...
Forum: BES Admin Corner 09-01-2006, 07:58 AM
Replies: 14
Views: 2,254
Posted By twinkiefan
I've performed every BES install and upgrade I've...

I've performed every BES install and upgrade I've ever done through either PCAnywhere (4-5 times) or Remote Desktop Connection/Terminal Services-RDP (40-50 times). Never a problem for me...just make...
Forum: BES Admin Corner 09-01-2006, 07:48 AM
Replies: 4
Views: 1,041
Posted By twinkiefan
1. It's not just about latency, though ping...

1. It's not just about latency, though ping times are always a good predictor of the number of issues you may have between a BES and your mail server. We've found that we can tolerate ping times of...
Forum: RIM Software 09-01-2006, 07:35 AM
Replies: 4
Views: 14,917
Posted By twinkiefan
Question I've looked through numerous related RIM articles...

I've looked through numerous related RIM articles and searched these forums (maybe not using the right criteria?) and I cannot find an explanation for the following:

We have found that, as a...
Forum: BES Admin Corner 08-30-2006, 06:52 PM
Replies: 1
Views: 1,377
Posted By twinkiefan
I have basically the same question. All I can...

I have basically the same question. All I can offer in addition is that you can click on the module(s) and delete them. Normally, doing so would prompt you to reset the device to complete removal. ...
Forum: BES Admin Corner 08-30-2006, 06:49 PM
Replies: 3
Views: 3,293
Posted By twinkiefan
I had to install SQL Client Network Tools on my...

I had to install SQL Client Network Tools on my 4.1 BES and create an alias for my remote SQL 2000 instance (named) using port 1433 for the exact same errors to stop showing up in my logs and for MDS...
Forum: BES Admin Corner 08-30-2006, 06:40 PM
Replies: 17
Views: 7,624
Posted By twinkiefan
We have 2600 devices spread mostly across 3 BES...

We have 2600 devices spread mostly across 3 BES servers (a 4th handles remote Exchange users or users that have apps using MDS heavily).

We're at 800+ per BES and seeing no real issues that I can...
Forum: BES Admin Corner 08-30-2006, 06:28 PM
Replies: 10
Views: 9,355
Posted By twinkiefan
easy enough to add a BB Connect user to the BES...

easy enough to add a BB Connect user to the BES (see jibi's note above). Our concern is more around what exactly we'll be able to control/manage on the BB Connect device. I have a feeling that I'll...
Forum: BES Admin Corner 08-25-2006, 08:53 AM
Replies: 4
Views: 1,477
Posted By twinkiefan
Given that I've heard it rumored that there will...

Given that I've heard it rumored that there will be some level of DR/failover capability in BES 5.x, I'm holding off on looking into 3rd party solutions and taking the traditional route. I'm...
Forum: BES Admin Corner 08-24-2006, 09:04 AM
Replies: 2
Views: 1,044
Posted By twinkiefan
Somehow, I think I sense a T-Support call in my...

Somehow, I think I sense a T-Support call in my near future. :smile:

It's not critical, but sure is annoying and who knows what else isn't working right if this isn't? Nothing obvious, or the...
Forum: BES Admin Corner 08-24-2006, 09:00 AM
Replies: 6
Views: 1,727
Posted By twinkiefan
Depends on what the problem is...what's the...

Depends on what the problem is...what's the latency between the remote Exchange and your BES server(s)? If it's higher than 35ms, RIM recommends improving on that. In my experience, the value is...
Forum: BES Admin Corner 08-24-2006, 08:29 AM
Replies: 35
Views: 19,160
Posted By twinkiefan
It's set by default. I noticed that the first...

It's set by default. I noticed that the first time I installed 4.1 and was looking to see if any new logs were available...noticed the csv file right away and thought...uh, oh...I gotta stop dialing...
Forum: BES Admin Corner 08-24-2006, 08:04 AM
Replies: 2
Views: 1,044
Posted By twinkiefan
Question LastFWDTime & LastSentTime Not Updating in Database

for approximately 25% of our users, the lastfwdtime and lastsenttime values in BESMgmt are not updating, and apparently have not done so since April. :-o

We're running BES 4.0.4.9, Exchange 2003...
Forum: BES Admin Corner 08-22-2006, 07:58 PM
Replies: 13
Views: 3,686
Posted By twinkiefan
Post Take a look at conceivium.com (Conceivium...

Take a look at conceivium.com (Conceivium Business Solutions), too. We're taking a hard look at them due to the very low cost and the per-server pricing model rather than the per user model that Box...
Forum: BES Admin Corner 08-22-2006, 12:11 PM
Replies: 22
Views: 4,607
Posted By twinkiefan
Yep, that's exactly where I had landed...

Yep, that's exactly where I had landed myself...more granular control via a set of application policies (or simply and "allow" and a "disallow" app policy as shown in your SS). I'll pitch that and...
Forum: BES Admin Corner 08-21-2006, 05:35 PM
Replies: 22
Views: 4,607
Posted By twinkiefan
No...sorry...didn't mean to imply that anyone...

No...sorry...didn't mean to imply that anyone here is ok with OL in the corporate DMZ! :) They just threw out the thought that since they could lock down ports for OL/Exchange communication across...
Forum: BES Admin Corner 08-17-2006, 01:51 PM
Replies: 22
Views: 4,607
Posted By twinkiefan
support.microsoft.com/?kbid=833799 (I haven't...

support.microsoft.com/?kbid=833799 (I haven't posted 10 times yet, doh!)

If Outlook can be configured to use static ports for communicating to Exchange...can BES, too? Sounds like I need to push...
Forum: BES Admin Corner 08-17-2006, 07:47 AM
Replies: 22
Views: 4,607
Posted By twinkiefan
Unbelievably, I've had the whole "outlook client...

Unbelievably, I've had the whole "outlook client in the DMZ" conversation and they're ok with that...assuming they can set up point to point rules on the internal firewall, only opening the necessary...
Forum: BES Admin Corner 08-16-2006, 10:33 AM
Replies: 22
Views: 4,607
Posted By twinkiefan
Unhappy Gah...Me, Too!

I'm fighting this as best I can, too. However, the discussions with our "information security" department and firewall guys will be starting up again at the end of the month.

My biggest struggle...
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