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Search took 0.08 seconds. Search: Posts Made By: John Clark
Forum: BlackBerry Help 09-12-2010, 10:07 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
What is wrong? You can simply reinstall the...

What is wrong?

You can simply reinstall the OS to your computer and run loader.exe again. That will reinstall the OS the way it was.
Forum: BlackBerry Help 07-01-2010, 11:27 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) Go to your...

Wirelessly posted (BB 11020)

Go to your Messages app. Hit menu and select "View Folder". Then choose "Phone Logs"
Forum: BlackBerry Help 04-03-2010, 12:54 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
The instructions in this thread are mostly for...

The instructions in this thread are mostly for the older devices that have half the memory (or less) that the new devices do, so it's not really necessary.

If you're just trying to get themes to...
Forum: BlackBerry Help 09-02-2009, 01:45 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
The OS is NOT contained on the CD that came with...

The OS is NOT contained on the CD that came with your device. You need to download the OS and install it to the pc
Forum: BlackBerry Help 08-29-2009, 09:26 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) Pull battery...

Wirelessly posted (BB 11020)

Pull battery and reinsert.
Forum: BlackBerry Help 08-29-2009, 08:54 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) I think I have...

Wirelessly posted (BB 11020)

I think I have a headache
Forum: BlackBerry Help 07-30-2009, 09:24 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) Not as long as...

Wirelessly posted (BB 11020)

Not as long as the Blackberry Attachment Service is still installed.
Forum: BlackBerry Help 07-30-2009, 09:12 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) You can delete...

Wirelessly posted (BB 11020)

You can delete Docs To Go easily by simply unchecking the box in Application Loader.
Forum: BlackBerry Help 07-23-2009, 07:32 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) The security...

Wirelessly posted (BB 11020)

The security wipe doesn't wipe the 3rd party apps. It will wipe the data in them, though.
Forum: BlackBerry Help 07-23-2009, 05:34 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) Make a backup...

Wirelessly posted (BB 11020)

Make a backup of the device. Then go to Options >Security Options >General Settings. Hit the menu key and select "Wipe Handheld". Then restore the backup to the...
Forum: BlackBerry Help 07-17-2009, 01:47 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Plenty of help already posted in this thread. ...

Plenty of help already posted in this thread. 1500+ worth posts. I think I explained it well enough in the first post.
Forum: BlackBerry Help 05-27-2009, 09:59 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
ATT doesn't get BlackBerry Maps. They don't send...

ATT doesn't get BlackBerry Maps. They don't send the, now required, service books for it.
Forum: BlackBerry Help 04-25-2009, 07:18 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
You need the OS for your device installed IN...

You need the OS for your device installed IN ADDITION TO the Desktop Manager.

Honestly, if you're using an 8900 as your profile suggests I wouldn't even bother with this thread. I don't do it...
Forum: BlackBerry Help 04-25-2009, 08:33 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) Did you read...

Wirelessly posted (BB 11020)

Did you read the note in bold red font in step number four?
Forum: BlackBerry Help 04-10-2009, 10:36 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) You have too...

Wirelessly posted (BB 11020)

You have too many apps. You need an 8900. It has enough memory for all the apps you're wanting.
Forum: BlackBerry Help 04-03-2009, 09:01 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) If you at least...

Wirelessly posted (BB 11020)

If you at least tell callers why their text messages disappear I'll be happy. I've seen too many people come here after talking to tech support and having their...
Forum: BlackBerry Help 03-22-2009, 08:57 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) Juwaack is...

Wirelessly posted (BB 11020)

Juwaack is correct. The process backs up & restores your 3rd party apps. The only thing you lose during an OS upgrade is some data within your 3rd party apps. All...
Forum: BlackBerry Help 03-08-2009, 04:30 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Also, Options >Status.

Also, Options >Status.
Forum: BlackBerry Help 02-22-2009, 06:27 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) That happens...

Wirelessly posted (BB 11020)

That happens when you remove the theme currently in use. Change to a theme you aren't going to remove. Then do the process. Or when it shows the white screen with...
Forum: BlackBerry Help 02-13-2009, 12:59 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Ha! I just got my 8900 and there is no need for...

Ha! I just got my 8900 and there is no need for this! It's a must for any of the older devices, though.

Welcome to BBF!
Forum: BlackBerry Help 02-07-2009, 03:26 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) Wallpapers were...

Wirelessly posted (BB 11020)

Wallpapers were removed in OS 4.5. The folders used to be included in the wallpaper cod. They wanted to keep the folders so they put them into their own cod.
Forum: BlackBerry Help 01-08-2009, 12:12 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) Looks...

Wirelessly posted (BB 11020)



Looks like someone missed a step and missed the note avove in red.
Forum: BlackBerry Help 01-06-2009, 10:41 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
HAHAHHAAHAHAHAHAHAH!!!!!!!! Now that's a...

HAHAHHAAHAHAHAHAHAH!!!!!!!!


Now that's a good one!!! Most carriers have no idea and send people replacement devices. I've seen it hundreds of times.
Forum: BlackBerry Help 12-16-2008, 12:54 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
You don't need to reload the OS. You can...

You don't need to reload the OS. You can add/remove most of the .cod's and then just re-run Application Loader and it will pick up the files that need to be added or removed.
Forum: BlackBerry Help 12-11-2008, 07:56 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
The ONLY reason your device loses call logs and...

The ONLY reason your device loses call logs and sms is due to low memory.
Forum: BlackBerry Help 12-03-2008, 11:34 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
To log into BIS on the web: ...

To log into BIS on the web:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14378&sliceId=SAL_Public&dialogID=27287095&stateId=0%200%2027283824


No, those apps...
Forum: BlackBerry Help 11-29-2008, 11:48 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) You have to do...

Wirelessly posted (BB 11020)

You have to do it from your carrier's BIS website.
Forum: BlackBerry Help 11-29-2008, 11:01 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) It ONLY works...

Wirelessly posted (BB 11020)

It ONLY works for BES/Redirector email accounts. If you're using BIS you don't need it as you manage your email from the device itself or from the web on your PC
Forum: BlackBerry Help 11-29-2008, 12:56 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
You're the BlackBerry Support Agent but don't...

You're the BlackBerry Support Agent but don't know what the basic functions in the Desktop Manager are? Honestly, they are pretty self-explanatory.

The Email Settings will be hidden if the DM is...
Forum: BlackBerry Help 11-28-2008, 04:24 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Yes, unless you have TMobile AND subscribe to the...

Yes, unless you have TMobile AND subscribe to the MyFaves service then it's useless.
Forum: BlackBerry Help 11-28-2008, 04:06 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
MyFaves is only on TMobile. It requires a...

MyFaves is only on TMobile. It requires a service book.
Forum: BlackBerry Help 11-26-2008, 01:16 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Could have to do with this: ...

Could have to do with this:

http://www.blackberryforums.com/general-blackberry-discussion/159789-why-won-t-my-os-update-i-deleted-vendor-xml-file.html
Forum: BlackBerry Help 11-16-2008, 11:03 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Where are your pictures and downloaded ringtones...

Where are your pictures and downloaded ringtones stored? Move them to a media card.
Forum: BlackBerry Help 11-01-2008, 02:40 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
If you don't like it, go get an iPhone. ...

If you don't like it, go get an iPhone.

Thanks for the post.
Forum: BlackBerry Help 10-27-2008, 09:07 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Thanks Troy!

Thanks Troy!
Forum: BlackBerry Help 10-25-2008, 02:15 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Welcome to the forums. No, removing VAD...

Welcome to the forums.

No, removing VAD doesn't have anything to do with BES. I know of a few 8330 users on BES that have removed VAD and have not had an issue.

What is the problem you're...
Forum: BlackBerry Help 10-08-2008, 03:34 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
What 3rd party apps/themes do you have?

What 3rd party apps/themes do you have?
Forum: BlackBerry Help 10-08-2008, 03:21 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
No, if you're loading the same OS you already did...

No, if you're loading the same OS you already did the edits for you don't need to do all that again. If you reinstalled the OS to the computer or installed a newer OS you will need to go through...
Forum: BlackBerry Help 10-05-2008, 11:40 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) I highly doubt...

Wirelessly posted (BB 11020)

I highly doubt you'll be able to watch those on your BB if they are that large.
Forum: BlackBerry Help 10-01-2008, 11:46 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
The first post of this thread is the help you...

The first post of this thread is the help you need. I would make sure you're using a media card in your device so that photos and ringtones aren't being saved on the device memory. Then find a...
Forum: BlackBerry Help 09-26-2008, 03:50 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Thanks for clearing that up. I think you need to...

Thanks for clearing that up. I think you need to do a little more reading. :-)
Forum: BlackBerry Help 09-23-2008, 09:28 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) I appreciate...

Wirelessly posted (BB 11020)

I appreciate all the Thank yous's. This is one of the most popular threads we have and I'm glad so many people take advantage of it.
Forum: BlackBerry Help 09-23-2008, 10:03 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) That's pretty...

Wirelessly posted (BB 11020)

That's pretty nuch it. You should have several folders in device memory. Go through all of them.
Forum: BlackBerry Help 09-23-2008, 09:58 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Wirelessly posted (BB 11020) Those are all...

Wirelessly posted (BB 11020)

Those are all your pictures, reingtones, etc. Go to Media >menu key >Explore and go into Device memory and clean out any unneeded files. The best thing to do is move...
Forum: BlackBerry Help 09-16-2008, 03:01 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Removing preloaded ringtones will cause issues...

Removing preloaded ringtones will cause issues with the Profiles application. I don't recommend removing them.
Forum: BlackBerry Help 09-14-2008, 09:35 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
I don't know why removing them from the java...

I don't know why removing them from the java folder wouldn't work. However, you could always use javaloader.

javaloader -usb erase -f <full file name.cod>

The -f switch will allow you to...
Forum: BlackBerry Help 09-11-2008, 11:52 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Folder color will be added back in OS version...

Folder color will be added back in OS version 4.5.0.69.
Forum: BlackBerry Help 09-03-2008, 10:32 AM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
You can at least update to TMobile's latest. If...

You can at least update to TMobile's latest. If your browser (most likely just a TZones browser) disappears you can gripe to them.
Forum: BlackBerry Help 09-02-2008, 11:22 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
Plus, if I were you, I'd upgrade your OS to...

Plus, if I were you, I'd upgrade your OS to something newer than 4.2.2.170
Forum: BlackBerry Help 09-02-2008, 11:21 PM
Replies: 1,623
Views: 1,049,678
Posted By John Clark
It's all pretty much the same in Vista. Saving...

It's all pretty much the same in Vista. Saving files sometimes doesn't work the same. If you edit the BlackBerry.alx file you may have to save it to the desktop as a new file and then move it...
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