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Search took 0.02 seconds. Search: Posts Made By: Just Guessing
Forum: BES Admin Corner 02-11-2012, 07:32 AM
Replies: 1
Views: 1,405
Posted By Just Guessing
Unhappy Installation of Foglight software causes MDS errors

I'm using Blackberry Enterprise Server Express (version 6.0.2.29) on a Windows SBS 2008 server. Everthing was peachy until I installed Quest software's Foglight network monitoring software. I am...
Forum: BES Admin Corner 06-11-2010, 01:57 PM
Replies: 2
Views: 1,005
Posted By Just Guessing
I gotta admit some users can make you chase your...

I gotta admit some users can make you chase your tail. I found out that one user signed up for a Blackberry Internet account through Verizon and didn't bother to tell anyone his phone wasn't working...
Forum: BES Admin Corner 06-11-2010, 01:52 PM
Replies: 2
Views: 1,991
Posted By Just Guessing
Actually, restarting the entire server resolved...

Actually, restarting the entire server resolved the problem. I thought this was already done, but evidently not.
Forum: BES Admin Corner 06-11-2010, 10:18 AM
Replies: 2
Views: 1,005
Posted By Just Guessing
Unhappy Users haven't contacted BB server, but are "running"

I have three users on my BB Pro server. For some reason they arel isted as "running" but the "Last Contact Time" is over a month ago. They appear to have switched their e-mail to Verizon. When I...
Forum: BES Admin Corner 06-11-2010, 10:15 AM
Replies: 2
Views: 1,991
Posted By Just Guessing
License problem with BB Pro 4.1

I'm having a licensing porblem with my BB Pro 4.1.17 server. I have four licenses with three users. I can't add the fourth user. The error is that I don't have enough licenses. The license...
Forum: General 9500 Series Discussion - Storm 06-11-2010, 09:10 AM
Replies: 0
Views: 1,219
Posted By Just Guessing
Unhappy E-mail lookup gets odd results

I have users that try to lookup email addresses on their BBs and get odd results. Typically they get a "lookup failed" error, but the email DOES show up. Does the Blackberry check with my Blackberry...
Forum: BES Admin Corner 06-11-2010, 09:08 AM
Replies: 1
Views: 1,589
Posted By Just Guessing
Unhappy E-mail lookup using BB 9530 and BB Pro 4.1

I have users that try to lookup email addresses on their BBs and get odd results. Typically they get a "lookup failed" error, but the email DOES show up. Does the Blackberry check with my...
Forum: BES Admin Corner 02-17-2010, 05:04 PM
Replies: 3
Views: 1,063
Posted By Just Guessing
When you hit the green Phone button, the dial pad...

When you hit the green Phone button, the dial pad comes up, but there are no corresponding letters on the numbers anymore.
When your finger hovers over the numbers, it highlights that number in...
Forum: BES Admin Corner 02-17-2010, 05:02 PM
Replies: 3
Views: 1,063
Posted By Just Guessing
Not that this has anything to do with anything,...

Not that this has anything to do with anything, but within Blackberry Manager I notice that my users have an upgrade status of "rejected". The user having the porblems has the most "rejected" status.
Forum: BES Admin Corner 02-16-2010, 07:44 PM
Replies: 3
Views: 1,063
Posted By Just Guessing
Unhappy Storm user can't dial out after Enterprise Activiation!

I'm using Blackberry Pro Server 4.1.4.3 on a Windows 2003 Small Business Server. This is a very small company with only a few Blackberrys. One of the Blackberry Storms is having a prpblem. ...
Forum: BES Admin Corner 08-30-2009, 06:31 PM
Replies: 4
Views: 1,933
Posted By Just Guessing
The External File System Encryption Level is not...

The External File System Encryption Level is not set. I'm using the default IT policy. Only one user has the problem. Is there a setting on the Blackberry Storm that the user accidently set? Is...
Forum: BES Admin Corner 08-30-2009, 05:40 PM
Replies: 4
Views: 1,933
Posted By Just Guessing
Unhappy BES setting that prevents access to media cards

I have a user with a Blackberry Storm who is claiming he can't get into his memory card with photos on it because it keeps asking him for a password. He called Verizon and they said it's a setting...
Forum: BES Admin Corner 08-25-2009, 01:45 PM
Replies: 6
Views: 1,086
Posted By Just Guessing
That's probably where it's getting screwed up. ...

That's probably where it's getting screwed up. Damn users.
Forum: BES Admin Corner 08-25-2009, 01:12 PM
Replies: 6
Views: 1,086
Posted By Just Guessing
Nothing needs to be done at the 9530, right? The...

Nothing needs to be done at the 9530, right? The user doesn't have to "OK" or confirm the update?
Forum: BES Admin Corner 08-25-2009, 11:46 AM
Replies: 6
Views: 1,086
Posted By Just Guessing
Sorry - my mistake - the phones are at 4.7.0.75. ...

Sorry - my mistake - the phones are at 4.7.0.75. I'm trying to upgrade them to 4.7.0.148.
Forum: BES Admin Corner 08-25-2009, 11:39 AM
Replies: 6
Views: 1,086
Posted By Just Guessing
Unhappy Updating 9530 on Blackberry Pro server

I'm trying to update firmware on Blackberry 9530s from a Blackberry Pro server 4.14.17. Firmware on the 9530 is 4.7.0.148. I edited the IT policy to allow Non-Enterprise Wireless Upgrade. But the...
Forum: BES Admin Corner 07-29-2009, 09:48 PM
Replies: 3
Views: 706
Posted By Just Guessing
Don't you have to install an IMAP connector or...

Don't you have to install an IMAP connector or manager from the Exchange disk? Pr owas intended to be installed on the Exchange server. I've done this with BES. Will Pro "see" the remote Exchange...
Forum: BES Admin Corner 07-29-2009, 09:08 PM
Replies: 3
Views: 706
Posted By Just Guessing
Red face Blackberry Pro on separate XP computer

Anybody know how to install/configure Blackberry Pro on a separate Windows XP computer? I'm only going to have a few Blackberrys. I have Windows Server 2008 64 bit with Exchange 2007.
Forum: BES Admin Corner 07-29-2009, 03:19 PM
Replies: 1
Views: 1,326
Posted By Just Guessing
Unhappy Blackberry Pro and Server 2008 64 bit

I got Blackbery Pro as a free download with one license. The problem is that Pro was not made for Server 2008 64 bit. I'm only going to have a few Blackberry users. Is there any way I could:

1....
Forum: BES Admin Corner 04-06-2009, 12:41 PM
Replies: 11
Views: 2,146
Posted By Just Guessing
Thanks, Knotty - I need to check the SQL...

Thanks, Knotty -

I need to check the SQL logs.
Forum: General 9500 Series Discussion - Storm 04-05-2009, 07:47 PM
Replies: 3
Views: 2,372
Posted By Just Guessing
Smile Mass Storage Mode is turned off

I'm trying to put music on my Storm, but I'm setting a Mass Storage Mode is turned off. How do I turn it on? My storm is connected to a BES server at work - could this be preventing me from putting...
Forum: BES Admin Corner 04-05-2009, 07:38 PM
Replies: 11
Views: 2,146
Posted By Just Guessing
It's hard to tell when BES isn't communicating...

It's hard to tell when BES isn't communicating with the database. You can look in the computer's Application log for Blackbery errors, but I have had to uninstall SQL 2005 Express and reinstall to...
Forum: BES Admin Corner 03-03-2009, 08:56 AM
Replies: 3
Views: 2,024
Posted By Just Guessing
You hit the nail on the head. I removed the...

You hit the nail on the head. I removed the users from the administrators group. How can I tell if they're still being treated like admins? They can't log in at the server anymore, so I'm assuming...
Forum: BES Admin Corner 03-02-2009, 04:50 PM
Replies: 3
Views: 2,024
Posted By Just Guessing
Unhappy adminSDHolder account to resolve e-mail sending problem

I installed Blackberry Pro on a Windows 2003 Small Business Server. Everything works, but I am unable to send e-mail from the phones. The error on the phone is that the desktop could not send the...
Forum: BES Admin Corner 03-02-2009, 12:15 PM
Replies: 15
Views: 7,027
Posted By Just Guessing
Interestingly enough, SQL Express 2005 is in the...

Interestingly enough, SQL Express 2005 is in the Tools folder of the BES installation folder. I used this on my last install. Use the default settings (although I put it on my data drive rather...
Forum: BES Admin Corner 03-02-2009, 12:13 PM
Replies: 11
Views: 2,146
Posted By Just Guessing
Interestingly enough, SQL Express 2005 is in the...

Interestingly enough, SQL Express 2005 is in the Tools folder of the installation folder. I used this rather than download from Microsoft on my last install. Use the default settings and it works.
Forum: BES Admin Corner 03-01-2009, 11:17 PM
Replies: 2
Views: 1,171
Posted By Just Guessing
Yes. Thanks. I guess I'm a pretty basic user. ...

Yes. Thanks. I guess I'm a pretty basic user. My clients are perfectly happy having their Outlook sync with their Blackberry. For the average small business, there really is no difference. I...
Forum: BES Admin Corner 03-01-2009, 10:48 PM
Replies: 2
Views: 1,171
Posted By Just Guessing
Talking BES and Blackberry Pro - what's the diff?

I guess this is more of a rant than an actual request for technical knowledge. But . . .

I've installed 5 of what I thought were Blackberry Enterprise Servers only to discover that my present...
Forum: BES Admin Corner 03-01-2009, 10:29 PM
Replies: 11
Views: 2,146
Posted By Just Guessing
KB 11232 seems to describe what I'm already doing...

KB 11232 seems to describe what I'm already doing - install a new instance of SQL Express and point BES at it. This seems to be a common situation with SBS 2003. Unlike Backup Exec software, The...
Forum: BES Admin Corner 02-28-2009, 09:13 PM
Replies: 11
Views: 2,146
Posted By Just Guessing
Arrow BES and SQL on SBS 2003

I've installed a couple of BES's on Windows Small Business Server 2003 and have had the same issue. When the BES install gets to the database phase, it assumes you're going to use the SQL Express...
Forum: BES Admin Corner 07-27-2008, 03:37 PM
Replies: 3
Views: 990
Posted By Just Guessing
Unhappy Installing SP6 and PDF security patch

I am running BES 4.1.4.12. I want to "plug" the PDF file security hole. Should I install SP 6 to accomplish this? Or can I just install SP 5 Interim Security Update? I'm assuming I should just go...
Forum: BES Admin Corner 04-30-2008, 07:44 PM
Replies: 13
Views: 6,096
Posted By Just Guessing
Talking Fixed The Mother!!

After spending four hours goofing around with checking permissions and creating a new BESAdmin - to no avail - I finally rolled up my sleeves and uninstalled BES per the Installation Guide and...
Forum: BES Admin Corner 04-29-2008, 04:10 PM
Replies: 13
Views: 6,096
Posted By Just Guessing
The BesAdmin account is not an administrator - it...

The BesAdmin account is not an administrator - it only belongs to the domain users group. I also gave it full rights to the private and public stores - even though it doesn't need it. There are...
Forum: BES Admin Corner 04-29-2008, 04:01 PM
Replies: 13
Views: 6,096
Posted By Just Guessing
This is the error in the log file: Server =...

This is the error in the log file:

Server = variety1, Mailbox = /o=First Organization/ou=first administrative group/cn=Recipients/cn=Aaron Description = You do not have permission to log on....
Forum: BES Admin Corner 04-28-2008, 06:11 PM
Replies: 13
Views: 6,096
Posted By Just Guessing
BES Version Info

I have BES version 4.1.4.12. I look at the SP5 readme and, although I found calendar fixes, I found nothing related to my problem. I have a feeling SP5 won't do me. I have checked and double...
Forum: BES Admin Corner 04-28-2008, 10:45 AM
Replies: 13
Views: 6,096
Posted By Just Guessing
Unhappy Calendar won't sync from handheld to Outlook

I have a new BES/Exchange 2003 SP2 installation that, for the most part, works fine. The only problem is that the calendar on the Blackberry handheld will not synchronize with Exchange. Calendar...
Forum: BES Admin Corner 11-15-2007, 11:19 PM
Replies: 2
Views: 1,120
Posted By Just Guessing
Exclamation Enterprise activation troubleshooting

This is my second BES 4.1 installation. My client has several Blackberry phones that they've been using for quite awhile and now want to work with their new BES. I've been working with Blackberry...
Forum: BES Admin Corner 11-01-2007, 12:27 PM
Replies: 15
Views: 7,027
Posted By Just Guessing
Arrow BES on SBS 2003 using SQL

I am installing BES 4.1 on a Windows SBS 2003 server. During the installation, the BES install detected the instance of SQL that comes with SBS 2003 (I did NOT get the version of SBS that comes with...
Forum: BES Admin Corner 04-20-2007, 06:38 PM
Replies: 2
Views: 1,858
Posted By Just Guessing
Arrow Deleted e-mails don't "sync".

I have just finished installing BES on a Windows XP Pro computer. Half of my hair is now lying on the server room floor. Actually, the install was relatively uneventful, but there are a couple of...
Forum: BES Admin Corner 03-23-2007, 03:21 PM
Replies: 1
Views: 956
Posted By Just Guessing
Arrow Basic BES Install Questions

1. Can you install BES on a Windows 2003 Small Business Server SP1 with an active Exchange Server? (I'm only going to have five users)

2. I don't have SQL server. I'm assuming I will install...
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