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Forum: BlackBerry Help

01-16-2011, 09:41 PM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

I have the BB DM and I've done two restores (backed up)the second removed the password feature. I can't figure out how to get my email addy folders (four) to show on the home page again. I've...

Forum: BlackBerry Help

01-16-2011, 09:20 PM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

When I was on the phone with Boost BB customer service, the first person I spoke to advised to download v5 from blackberry.com; BlackBerry - Software - BlackBerry Software for Smartphones...

Forum: BlackBerry Help

01-16-2011, 09:05 PM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

Desktop manager. TiA

Forum: BlackBerry Help

01-16-2011, 08:55 PM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

I get that, and appreciate it, but I did state the BB is mine. I've finally been able to disable the password, with a complete wipe. My current issue is, I downloaded BB Mgr V5. I thought I...

Forum: BlackBerry Help

01-16-2011, 06:21 PM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

As I stated earlier, this is my phone, I have the receipt and box it came in. It has never been under an IT policy.

Forum: BlackBerry Help

01-16-2011, 04:57 PM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

Nope. I have; Options - Security Options - Advanced Options, Encryption, Firewall, Information, Security Wipe and S/MIME.

Under Advanced Options; Certificate servers, Certificates, Key stores,...

Forum: BlackBerry Help

01-16-2011, 04:28 PM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

So the young man at Radio Shack helped me. Activation required;
Options->Mobile Network->Menu->Start provisioning

The lock feature is still enabled as there is not a disable feature. All this...

Forum: BlackBerry Help

01-16-2011, 12:31 PM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

It's not new, I've had my phone over a year. I enabled the lock feature and now want it disabled, it is an annoyance to unlock it for everything. When I called BB customer support (they couldn't do...

Forum: BlackBerry Help

01-16-2011, 11:46 AM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

Absolutely. I have the receipt and the box it came in.

Forum: BlackBerry Help

01-16-2011, 09:31 AM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Re: Reactivate - 8330

Yes, it's the lock feature with the password. No, it wasn't previously on BES. I'll be taking a trip to the carrier today. I tried activating it online but, of course, the MEID is being used, which...

Forum: BlackBerry Help

01-16-2011, 01:33 AM

Replies: 21

Reactivate - 8330

Views: 4,359

Posted By Summerelli

Reactivate - 8330

Ugh, so after being on the phone with BB customer service for over an hour. I was advised to back up my BB and wipe it to get rid of the lock feature. Needless to say, that did not work and now my...