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Forum: General 9700 Series Discussion - Bold 2

12-26-2015, 08:01 AM

Replies: 7

lost 9900 bbprotected not listed in bbprotect account

Views: 13,662

Posted By aiharkness

Re: lost 9900 bbprotected not listed in bbprotect account

No, no way to add the device to Protect and initiate a backup without the device in hand. Carrier theoretically could locate the device, though won't do it just because you ask. There is really no...

Forum: General 9700 Series Discussion - Bold 2

12-25-2015, 06:23 PM

Replies: 7

lost 9900 bbprotected not listed in bbprotect account

Views: 13,662

Posted By aiharkness

Re: lost 9900 bbprotected not listed in bbprotect account

If the device is lost and it isn't showing as your device in BlackBerry Protect online, I don't know what you can do. Protect must be enabled from the device. It would seem either Protect was not...

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