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Showing results 1 to 50 of 149
Search took 0.07 seconds. Search: Posts Made By: mattlane
Forum: Aftermarket Software 01-21-2010, 03:56 AM
Replies: 518
Views: 158,579
Posted By mattlane
dreambox streaming (so I can view my dreambox on...

dreambox streaming (so I can view my dreambox on my blackberry). you can with the iphone and symbian...... thinking of getting an iphone now
Forum: BES Admin Corner 07-14-2009, 05:20 AM
Replies: 2
Views: 1,339
Posted By mattlane
Erase Data and Disable handheld

Is it still the case that a kill command expires after 7 days if the handheld is out of coverage. Bes 4.1 6 and the latest maintenance releases.
Forum: BES Admin Corner 04-03-2009, 04:49 AM
Replies: 2
Views: 905
Posted By mattlane
Remote Blackberry Manager

On a remote install of the blackberry Manager it is recommended that the blackberry manager be on the same service pack and hotfixes as the bes servers. I understand that Cdo.dll on exchange and...
Forum: General BlackBerry Discussion 02-16-2009, 06:37 AM
Replies: 2
Views: 3,025
Posted By mattlane
Does anybody know any 3rd partys apps that let...

Does anybody know any 3rd partys apps that let you set the sensitivity. (Normal, Personal, Private, Confidential).


Thanks
Forum: General BlackBerry Discussion 02-13-2009, 05:30 AM
Replies: 2
Views: 3,025
Posted By mattlane
compose an email mark as private

is there any way way I can compose an email and set the sensitivity private ?
I know if you recieve an email from outlook marked as private and forward it on it stays marked as private.

Are...
Forum: General 9000 Series Discussion - Bold 10-31-2008, 09:22 AM
Replies: 6
Views: 2,214
Posted By mattlane
No but I have had a similiar issue on an 8310...

No but I have had a similiar issue on an 8310 with 4.5 firmware. Try uninstalling documents to go then resend the token via email.
Forum: BES Admin Corner 10-23-2008, 03:45 AM
Replies: 7
Views: 21,157
Posted By mattlane
We get this also quite a lot with our users. The...

We get this also quite a lot with our users. The wireless sync option for contacts is not there. If we delete the desktop sync service book and resend the service books. The service book gets...
Forum: BES Admin Corner 10-23-2008, 03:34 AM
Replies: 2
Views: 2,683
Posted By mattlane
what version of outlook are you using ?

what version of outlook are you using ?
Forum: BES Admin Corner 09-23-2008, 04:33 AM
Replies: 5
Views: 14,983
Posted By mattlane
to work around the issue get the user to accept...

to work around the issue get the user to accept the meeting request on the blackberry. This changes the owner back to the correct owner. I am after the CDO.dll which is on your exchange server and...
Forum: BES Admin Corner 08-08-2008, 03:26 AM
Replies: 13
Views: 7,179
Posted By mattlane
Can the same blackberry be activated for another...

Can the same blackberry be activated for another user. IF it can. Remove the user from the bes server yes to delete all blackberry data from the mailbox. RE-add to the bes server close down the...
Forum: BES Admin Corner 08-08-2008, 03:14 AM
Replies: 7
Views: 4,734
Posted By mattlane
how much free busy data are you publishing. can...

how much free busy data are you publishing. can you try and do a free busy search for the same day. Do you get the same results.
Forum: BES Admin Corner 08-08-2008, 03:09 AM
Replies: 3
Views: 4,263
Posted By mattlane
rule number 1 never install outlook client onto...

rule number 1 never install outlook client onto the same server as the bes or exchange.

Easiest way to keep exchange and bes in line with each other. Everytime you install a hotfix onto exchange...
Forum: BES Admin Corner 08-08-2008, 02:52 AM
Replies: 5
Views: 4,690
Posted By mattlane
If the users want to view the deleted items they...

If the users want to view the deleted items they can set the option in meesages "Hide Filed Messages to NO" this will then show you all messages even the deleted ones.
Forum: BES Admin Corner 08-07-2008, 09:40 AM
Replies: 2
Views: 4,130
Posted By mattlane
I am experiencing the same issue. Can you let...

I am experiencing the same issue. Can you let me know what service pack of outlook 2002 you are running and also what version of cdo you have installed.

If you check the scheduling tab in...
Forum: BES Admin Corner 06-26-2008, 05:57 AM
Replies: 6
Views: 4,341
Posted By mattlane
If you have set the option to keep appointments...

If you have set the option to keep appointments forever then he is low on memory the fact that he has some free now is because his calendar appointments have been deleted. Does he need to keep his...
Forum: BES Admin Corner 05-22-2008, 06:08 AM
Replies: 5
Views: 14,983
Posted By mattlane
If you check the scheduling tab of the...

If you check the scheduling tab of the appointment. Is the person who is trying to accept the appointment changed to the organizer. (the attendee now appears twice, Once as the attendee and once...
Forum: BES Admin Corner 05-20-2008, 03:07 AM
Replies: 3
Views: 4,144
Posted By mattlane
The 1 to 30 seconds settings is the one I have...

The 1 to 30 seconds settings is the one I have already changed (this sets how long the alert shows for). I want it to pop up after a delay.
Forum: BES Admin Corner 05-19-2008, 08:29 AM
Replies: 7
Views: 1,094
Posted By mattlane
In order for the mails to be deleted from the...

In order for the mails to be deleted from the blackberry the mail needs to be in the deleted items folder when the reconcilation takes place.

If you are using outlook set the following option. ...
Forum: BES Admin Corner 05-19-2008, 06:31 AM
Replies: 7
Views: 1,094
Posted By mattlane
answer to question 1 Or on the blackberry...

answer to question 1
Or on the blackberry From the inbox. Options change the "hide sent messages" to yes

answer to quesition 2
On the bes Server goto the properties of the username, select...
Forum: BES Admin Corner 05-19-2008, 06:22 AM
Replies: 3
Views: 4,144
Posted By mattlane
Outlook 2003 and the desktop Alert Notification.

Outlook 2003 and the desktop Alert Notification.
BES 4.0 SP7

If you have a blackberry and you receive an email in outlook the "Desktop Alert Notification" popups at the bottom of your screen.
...
Forum: BES Admin Corner 04-14-2008, 05:31 AM
Replies: 5
Views: 1,249
Posted By mattlane
I would first establish if this affects all users...

I would first establish if this affects all users or just a few. Test the lookup feature on your blackberry if this works for you but fails for the the 3 users.

Get the user to goto Options >...
Forum: General 8300 Series Discussion - Curve 04-14-2008, 05:22 AM
Replies: 5
Views: 3,032
Posted By mattlane
just to add my 2 pence worth. The contact does...

just to add my 2 pence worth. The contact does not need to have a firstname or last name it also does not need to have a "File As",

All it needs is an email address.

If it does not have an...
Forum: BES Admin Corner 04-08-2008, 06:19 AM
Replies: 11
Views: 1,423
Posted By mattlane
some of our users have not connected in over a...

some of our users have not connected in over a year. Hmnnnn do they really need one. Apparently they do.
Forum: BES Admin Corner 04-08-2008, 06:17 AM
Replies: 2
Views: 4,374
Posted By mattlane
BUMP HELP ME PLEASE 5 MINUTES of anyones time.

BUMP HELP ME PLEASE 5 MINUTES of anyones time.
Forum: BES Admin Corner 04-07-2008, 06:53 AM
Replies: 5
Views: 6,078
Posted By mattlane
microsofts CDO

here you go

Download details: Collaboration Data Objects, version 1.2.1 (http://www.microsoft.com/downloads/details.aspx?familyid=2714320d-c997-4de1-986f-24f081725d36&displaylang=en)
Forum: BES Admin Corner 04-04-2008, 04:50 AM
Replies: 11
Views: 1,762
Posted By mattlane
Blackberry does not work that. The blackberry is...

Blackberry does not work that. The blackberry is not an exact replica of your mailbox. You need to get your users into the idea that your blackberry is for new mails only. at some point the...
Forum: BES Admin Corner 04-04-2008, 04:32 AM
Replies: 2
Views: 1,299
Posted By mattlane
what you have read is correct, the CDO version on...

what you have read is correct, the CDO version on your bes must be the same as exchange. I would find out what version is on your BES. I would then go to google. and type in CDO.dll 6.5.7651.61
...
Forum: BES Admin Corner 04-04-2008, 04:25 AM
Replies: 5
Views: 1,119
Posted By mattlane
Thanks for all your responses I had to remove and...

Thanks for all your responses I had to remove and re-add in the add. changed the alias, run a handheld cleanup and performed a reload. Thanks for the input.
Forum: BES Admin Corner 04-04-2008, 03:46 AM
Replies: 2
Views: 4,374
Posted By mattlane
BUMP N E 1 Would somebody please take 5...

BUMP N E 1

Would somebody please take 5 minutes out, to help me out. I need to know what the correct behaviour is supposed to be.

Could someone perform the following tests and let me know...
Forum: BES Admin Corner 04-04-2008, 03:32 AM
Replies: 5
Views: 2,201
Posted By mattlane
question 1 correct this should not be an issue...

question 1 correct this should not be an issue as its in the same organisation. As long as the bes admin account as sendas permissions to the users mailbox should not have anyt issues.

question...
Forum: BES Admin Corner 04-04-2008, 03:22 AM
Replies: 1
Views: 834
Posted By mattlane
No you cannot share a calendar wirelessly on...

No you cannot share a calendar wirelessly on mutlple blackberrys.
Forum: BES Admin Corner 03-31-2008, 04:00 AM
Replies: 8
Views: 4,504
Posted By mattlane
Are you performing a wireless app push or USB. ?...

Are you performing a wireless app push or USB. ? Is this the only application not pushing to 8130's. If wireless be sure that you have updated the device.xml on the bes server and test another app. ...
Forum: BES Admin Corner 03-31-2008, 03:40 AM
Replies: 2
Views: 4,374
Posted By mattlane
automatically accept meeting requests and process cancellations.

Automatically Accept meeting requests and process cancellations does not work in exchange if you are a blackberry user. BES 4.0.7.8 CDO ver 6.5.7651.61.

Also what is supposed to happen to a...
Forum: BES Admin Corner 03-31-2008, 03:18 AM
Replies: 5
Views: 1,119
Posted By mattlane
Surname changed

a users surname has changed, we have changed the mailbox in AD and this is reflected to the bes server. new mails are sent from outlook are fine they show the new name. Also mails emailed to the...
Forum: BES Admin Corner 03-19-2008, 04:13 AM
Replies: 4
Views: 6,822
Posted By mattlane
Questions. 1) what is the timezone of the...

Questions.

1) what is the timezone of the handheld.
2) whats is the timezone of the pc with outlook installed, and is daylight savings ticked.
3) Is it all users for that timezone or just 1....
Forum: General 8300 Series Discussion - Curve 03-03-2008, 10:15 AM
Replies: 6
Views: 839
Posted By mattlane
Can you post the vodafone link I cannot find it ...

Can you post the vodafone link I cannot find it ? thanks
Forum: General 8300 Series Discussion - Curve 03-03-2008, 07:56 AM
Replies: 6
Views: 839
Posted By mattlane
handheld Software

Is there a PDF document with bug fixes in thats included with the handheld software.

Why should I upgrade if they wont tell me what enhancements / bug fixes are included.

Something like the...
Forum: BES Admin Corner 02-25-2008, 06:58 AM
Replies: 5
Views: 849
Posted By mattlane
I dont believe this can be done, if she wants to...

I dont believe this can be done, if she wants to see what she has put in her sent items she needs to click more all everytime. Unless the email is sent from her blackberry in the first place.
...
Forum: BES Admin Corner 01-08-2008, 11:03 AM
Replies: 3
Views: 1,903
Posted By mattlane
I am sure the lookup is cached for no more than...

I am sure the lookup is cached for no more than few days.

when composing an email type the users name if the users name exists in the local address book it adds will automatically display this...
Forum: BES Admin Corner 01-08-2008, 10:53 AM
Replies: 12
Views: 1,348
Posted By mattlane
yes the 8700's have the most ta I looked on the...

yes the 8700's have the most ta I looked on the "Blackberry handheld Configuration tool" and sorted by model.

Strange how the newer devices have less memory. Noit much point having a memory...
Forum: BES Admin Corner 01-08-2008, 04:50 AM
Replies: 12
Views: 1,348
Posted By mattlane
blackberry Most memory

I need to be able to save 10000's of contacts to the blackberry and also have full functionality of calendar going back 12 months and mail going back as long as possible.

Which blackberry on the...
Forum: BES Admin Corner 12-20-2007, 10:12 AM
Replies: 1
Views: 602
Posted By mattlane
check the user does not have any filters set up. ...

check the user does not have any filters set up. and make sure he has not client or server side rules.
Forum: BES Admin Corner 12-20-2007, 10:09 AM
Replies: 4
Views: 2,493
Posted By mattlane
Crikey you have pretty much gone down every...

Crikey you have pretty much gone down every avenue I would have done. Looks like you are running out of options.

You may have already done this but I would double check the following.,
...
Forum: BES Admin Corner 10-25-2007, 06:58 AM
Replies: 3
Views: 2,430
Posted By mattlane
I take it its only certain emails that he is...

I take it its only certain emails that he is recieving are duplicating. Is the email being sent directly to him or is he part of a distribution group ?
Forum: BES Admin Corner 08-31-2007, 08:25 AM
Replies: 9
Views: 5,318
Posted By mattlane
Is this happening for all of your users ?

Is this happening for all of your users ?
Forum: BES Admin Corner 08-01-2007, 04:24 AM
Replies: 2
Views: 1,726
Posted By mattlane
Install the loader file onto a workstation the...

Install the loader file onto a workstation the path for device.xml is located in
C:\Program Files\Common Files\Research In Motion\AppLoader by default.
Forum: BES Admin Corner 08-01-2007, 04:04 AM
Replies: 21
Views: 12,409
Posted By mattlane
Getting the "???????????D" ref id using outlook...

Getting the "???????????D" ref id using outlook spy is for mails only calendar appointments do have ref id's but I don't believe that you can get this with outlook spy.

If you are pasting an...
Forum: General Legacy Device Discussion 08-01-2007, 03:55 AM
Replies: 4
Views: 1,030
Posted By mattlane
sounds like you need to update your device.xml on...

sounds like you need to update your device.xml on the bes server. Copy from the 8800 loader file.
Forum: BES Admin Corner 07-27-2007, 05:55 AM
Replies: 1
Views: 859
Posted By mattlane
you can filter your blackberry to only show...

you can filter your blackberry to only show pending items.
Forum: BES Admin Corner 07-27-2007, 05:52 AM
Replies: 4
Views: 1,019
Posted By mattlane
As far as I am aware be server syncs all contacts...

As far as I am aware be server syncs all contacts under the root contacts folder including subfodlers. If you have contacts that you do not want to sync create a fodler called contacts1 outside the...
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