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Forum: BES Admin Corner

04-28-2009, 09:25 PM

Replies: 6

New Constant Issue: CalICSSynchronizer issues

Views: 6,814

Posted By Highfall

Painful solution...

I have found that the issue is a corrupt item in the mailbox. To fix it, I open outlook, do an Advanced find and open the top one. I then hit Ctrl+> (or<, forget) till I get to a point that I get an...

Forum: BES Admin Corner

02-03-2009, 03:26 PM

Replies: 34

BES 4.1.6 Calendar Items Disappearing

Views: 15,481

Posted By Highfall

MrDexterity... did MR3 fix your issues?

Looking to install MR3 this weekend and would like to know. Thanks!

Forum: BES Admin Corner

07-23-2008, 12:27 PM

Replies: 40

Strange error since 4.1.6 on one BES

Views: 14,692

Posted By Highfall

Permissions issue

Are you using Windows or SQL Authentication? We hit a weird issue with 4.1.5 and it was very similar. I moved to SQL authentication to see if that worked and it fixed our issues entirely.

Forum: BES Admin Corner

06-10-2008, 09:50 AM

Replies: 3

MDS Integration Service won't start

Views: 3,382

Posted By Highfall

Have you tried SQL authentication instead of...

Have you tried SQL authentication instead of integrated? We had some weird issues with database connectivity with the BES and this resolved it. Not seeing this exact issue but wonder...

Forum: BES Admin Corner

06-10-2008, 09:13 AM

Replies: 13

Still no fix for app error 576?

Views: 7,097

Posted By Highfall

Try updating your roaming tower list (PCL). It...

Try updating your roaming tower list (PCL). It fixed a lot of our 8700 issue. There was a known Qualcomm chip issue and tower confusion with a competitors that caused reboots and 576 errors.

Forum: BES Admin Corner

06-10-2008, 09:07 AM

Replies: 1,020

BerryStats for NonAdmins

Views: 139,431

Posted By Highfall

Zenprise is a good product that gets better with...

Zenprise is a good product that gets better with each new version. Great support too...

Forum: BES Admin Corner

04-29-2008, 02:47 PM

Replies: 8

Monitoring tools

Views: 2,895

Posted By Highfall

Monitoring

We use the latest version of Zenprise (3.3 with March fixes) and have been extremely happy. They have fixed the performance issues that used to make deploying to a larger organization a concern. We...

Forum: BES Admin Corner

03-20-2008, 12:49 AM

Replies: 7

BoxTone, Notifications, and Rapid Response

Views: 8,013

Posted By Highfall

mingjing, Zenprise 3.3 gets even better... Tons...

mingjing, Zenprise 3.3 gets even better... Tons more visibility and alerting on user level issues. You will want to tune the alert filters somewhat though. Since 3.3 was installed, it even caught...

Forum: BES Admin Corner

03-20-2008, 12:39 AM

Replies: 19

Office 2003, BES and all things calendar

Views: 4,311

Posted By Highfall

Calendar Errors...

This issue was first seen in Outlook SP1 and SP2 with BB in the mix. The following 2 hotfixes took care of a majority of the Outlook/BES interaction issues with calendars. They are:

KB883915...

Forum: BES Admin Corner

01-27-2008, 08:35 PM

Replies: 8

Post BES Upgrade - BB Reconnect Status?

Views: 1,547

Posted By Highfall

Slow on upgrade...

Also keep in mind that if something was added to the policy like a new feature, the BES will want to send that out too. That combined with an application deployment, typical queue building,...

Forum: General 8300 Series Discussion - Curve

01-27-2008, 08:27 PM

Replies: 17

Calendar appoinment not updated, but deleted.

Views: 1,588

Posted By Highfall

Calender issues...

This is not a bug. It is easily reproduced in our environment. Have done everything RIM said to do, including MR3 and all Outlook patches. This and some other strange issues with calendars when you...

Forum: General BlackBerry Discussion

11-15-2007, 12:13 AM

Replies: 4

Contacts Sync

Views: 1,228

Posted By Highfall

Actually, matthieu178 is talking subs under an...

Actually, matthieu178 is talking subs under an system folder (Tasks, Contacts, and Calendar). There is a registry setting on the BES for it. It is a system wide setting though. Personally turned it...

Forum: General BlackBerry Discussion

11-15-2007, 12:07 AM

Replies: 3

meeting invites automatically accepted

Views: 4,305

Posted By Highfall

Accepting meetings automatically...

Sounds like a delegate or the user has the Resource Scheduling in Outlook set to auto accept and process cancellations.

Also, the Tentative acceptance thing is ironically against what Microsoft...

Forum: BES Admin Corner

11-14-2007, 11:56 PM

Replies: 21

BES 4.1 SP4 MR3 - Now Available (For Exchange)

Views: 6,747

Posted By Highfall

Sdr 146580

Anyone know what the actual error that pops up that the SDR 146580 portion fixes? We are running 4.1 SP4 with MR2 and ever since 4.1 SP4 we have started seeing issues with the old "You cannot respond...

Forum: BES Admin Corner

06-18-2007, 11:52 AM

Replies: 17

BES impact on Exchange

Views: 14,085

Posted By Highfall

Microsoft Patches

Do you have the KB article for the patches or do you know the patch numbers?

Forum: BES Admin Corner

06-18-2007, 10:32 AM

Replies: 10

Security issue of BES

Views: 1,413

Posted By Highfall

IT Access to email...

This issue is not new. Microsoft tried to respond to users' concerns on this with the default admin blocking of access to users mailboxes in Exchange 2000. This was an abismal failure as admins just...

Forum: BES Admin Corner

03-23-2007, 01:35 PM

Replies: 9

Unable to send email after updates

Views: 1,915

Posted By Highfall

I know it is a dupe post, but wanted to make sure...

I know it is a dupe post, but wanted to make sure I posted the new info I have...

We found all our users seeing the issue turned out to be Cingular users. It seems to have worked itself out, so I...

Forum: BES Admin Corner

03-23-2007, 01:32 PM

Replies: 8

Unable to send emails after installing DST patch

Views: 1,566

Posted By Highfall

New info. We found all our users seeing the issue...

New info. We found all our users seeing the issue turned out to be Cingular users. It seems to have worked itself out, so I wonder if they were having issues the last 3 weeks or were merging their...

Forum: BES Admin Corner

03-23-2007, 01:26 PM

Replies: 9

BESX 4.1.3 - Messaging Agent Memory Leak?

Views: 1,789

Posted By Highfall

We are already running Exchange 2003 SP2, so that...

We are already running Exchange 2003 SP2, so that patch is included. As I could not speak to the memory leak part, I was speaking to the devices not talking. Well, it turns out we figured out that...

Forum: BES Admin Corner

03-20-2007, 12:53 AM

Replies: 9

Unable to send email after updates

Views: 1,915

Posted By Highfall

Agreed on keeping this hot. We are seeing the...

Agreed on keeping this hot. We are seeing the exact same issue with sending email. Mailbox is not full, rights are correct, etc. It just seems that since the DST patch or 4.1.3 it has not been right...

Forum: BES Admin Corner

03-20-2007, 12:47 AM

Replies: 8

Unable to send emails after installing DST patch

Views: 1,566

Posted By Highfall

That may be it but most likely not. Sorry to say...

That may be it but most likely not. Sorry to say it bluntly, but there are some people, such as myself, that are having issues ever since DST with this. Personally, all the settings and rights are...

Forum: BES Admin Corner

03-17-2007, 03:23 PM

Replies: 9

BESX 4.1.3 - Messaging Agent Memory Leak?

Views: 1,789

Posted By Highfall

Just when you think you had it bad, someone has a...

Just when you think you had it bad, someone has a worse story. :smile:

At this point, we are golden with only those users that love to turn their devices off for more than a month. New activation...

Forum: BES Admin Corner

03-17-2007, 03:20 PM

Replies: 17

BES impact on Exchange

Views: 14,085

Posted By Highfall

I am the Exchange and BES Admin at my work. Have...

I am the Exchange and BES Admin at my work. Have been doing Exchange for 9 years now and have seen it all. I am running a setup with 9000 Exchange users and around 600 BES users. The best advice some...

Forum: BES Admin Corner

03-17-2007, 12:34 PM

Replies: 10

Question on maximum users per server

Views: 7,918

Posted By Highfall

x14, Does BES handle PAE? On a 32 bit...

x14,

Does BES handle PAE? On a 32 bit platform you would be limited to 4 Gigs without that ability. If you know something I do not, let me know as I was wondering if I could go above 4Gigs with...

Forum: BES Admin Corner

03-15-2007, 03:15 PM

Replies: 9

BESX 4.1.3 - Messaging Agent Memory Leak?

Views: 1,789

Posted By Highfall

We are running 4.1.3 with Hotfix 1 and have seen...

We are running 4.1.3 with Hotfix 1 and have seen the issue with devices not talking again either. Not sure it is was 4.1.3 though as we were rolling our DST patches too. As for a memory leak, it is...

Showing results 1 to 25 of 25