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Forum: General BlackBerry Passport Discussion - BlackBerry 10 08-14-2017, 07:35 PM
Replies: 8
Views: 12,507
Posted By tsac
Re: I can’t transfer photos from my DTEK50 to my Mac

Well at least you found a solution. Very surprised direct connection did not work.
Forum: General BlackBerry Passport Discussion - BlackBerry 10 08-12-2017, 08:53 AM
Replies: 8
Views: 12,507
Posted By tsac
Re: I can’t transfer photos from my DTEK50 to my Mac

Although the manual does not clearly indicate how to see the OS level. It may be available by checking to see if an update is available.

Tap > About phone > System updates > Check for update
...
Forum: General BlackBerry Passport Discussion - BlackBerry 10 08-11-2017, 03:08 PM
Replies: 8
Views: 12,507
Posted By tsac
Re: I can’t transfer photos from my DTEK50 to my Mac

Generally when you look at a cell phones storage you need to either look at internal memory or a SIM storage chip. If the files are not on internal memory you may need to remove the chip and using an...
Forum: General BlackBerry Passport Discussion - BlackBerry 10 08-10-2017, 09:28 PM
Replies: 8
Views: 12,507
Posted By tsac
Re: I can’t transfer photos from my DTEK50 to my Mac

This is a Blackberry developers site but the information on moving files to a Mac are there.

How to copy files to, or from PRIV, DTEK50 or DTEK60 using macOS | Inside BlackBerry Help Blog...
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