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Search took 0.04 seconds. Search: Posts Made By: JPenrose
Forum: BES Admin Corner 04-02-2009, 11:39 AM
Replies: 26
Views: 7,806
Posted By JPenrose
I set both the block third party apps and the...

I set both the block third party apps and the block the apps store settings this morning. I want no additional apps that aren't tested and approved on these handhelds. The free ride is over here....
Forum: BES Admin Corner 04-02-2009, 11:22 AM
Replies: 26
Views: 7,806
Posted By JPenrose
Here: View Document...

Here:

View Document (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17809)
Forum: BES Admin Corner 04-02-2009, 09:30 AM
Replies: 26
Views: 7,806
Posted By JPenrose
Thanks for this MarkF. Policies imported and...

Thanks for this MarkF. Policies imported and tested. Bye-bye App World.
Forum: BES Admin Corner 04-02-2009, 07:51 AM
Replies: 26
Views: 7,806
Posted By JPenrose
Quick and dirty here for me: 5 min meeting with...

Quick and dirty here for me: 5 min meeting with IT manager, support from IT director = No Apps for you (1 year).
Forum: BES Admin Corner 04-01-2009, 11:53 AM
Replies: 26
Views: 7,806
Posted By JPenrose
Wow, that was fast; thanks for replying. I...

Wow, that was fast; thanks for replying.

I have a default group with several users included that allows web access. The other group is a no web group (80% of the users) so I'm not worried about...
Forum: BES Admin Corner 04-01-2009, 11:38 AM
Replies: 26
Views: 7,806
Posted By JPenrose
Question How to block App World with the BES

I'm seeing into the future here and it isn't pretty. RIM launches App World, users go bananas, BES admin jumps into traffic.

Can anyone post some steps to block App World via IT Policy?

Thanks...
Forum: BES Admin Corner 02-20-2009, 01:30 PM
Replies: 2
Views: 5,709
Posted By JPenrose
Question Event ID 20000 BlackBerry Policy Service

Hello again,

Been awhile since I posted here...

I'm getting pummled with Event ID 20000 from source BlackBerry Policy service on my BES 4.1.5.24:

Event Type: Warning
Event...
Forum: BES Admin Corner 05-27-2008, 08:56 AM
Replies: 11
Views: 2,757
Posted By JPenrose
I went back to check for that and found a section...

I went back to check for that and found a section that shows you how to configure some reg keys to make the process more efficient.

-J
Forum: BES Admin Corner 05-26-2008, 11:49 AM
Replies: 11
Views: 2,757
Posted By JPenrose
Thumbs up Just an FYI about this upgrade: Afer doing...

Just an FYI about this upgrade:

Afer doing some backups and verifying that the pre installation checklist was satisfied, I pulled the trigger on Sunday morning.

The install, DB upgrade and...
Forum: BES Admin Corner 05-22-2008, 10:16 AM
Replies: 11
Views: 2,757
Posted By JPenrose
RIM KB05217 wants you to be at 4.0 SP 3 or better...

RIM KB05217 wants you to be at 4.0 SP 3 or better prior to an upgrade to 4.1

BlackBerry Search Results...
Forum: BES Admin Corner 05-22-2008, 07:37 AM
Replies: 11
Views: 2,757
Posted By JPenrose
Thumbs up Thanks for the replies. We have 60 users on...

Thanks for the replies.

We have 60 users on the BES and, IMO, a pretty simple, straight forward implementation.

SP2 for Exchange isn't approved for use here yet so it would appear that this...
Forum: BES Admin Corner 05-21-2008, 01:47 PM
Replies: 11
Views: 2,757
Posted By JPenrose
Question BES upgrade

Hi,

So, I've read quite a few posts here and elsewhere concerning upgrades of a BES from 4.0 to 4.1 (and some of the horror stories that go with it).

Not to beat a dead horse but some of the...
Forum: BES Admin Corner 03-27-2007, 06:28 AM
Replies: 11
Views: 82,561
Posted By JPenrose
Arrow Do you see a red X beside mail you try to send...

Do you see a red X beside mail you try to send from the handheld? Are you in a Microsoft Exchange/Active Directory environment? This is a common issue with BB users that are also members of AD...
Forum: BES Admin Corner 03-22-2007, 11:08 AM
Replies: 6
Views: 1,378
Posted By JPenrose
You sir, rock. Don't know why that didn't...

You sir, rock.

Don't know why that didn't occur to me but I'm back on buddy's x-mas card list.

Thanks,
-J
Forum: BES Admin Corner 03-22-2007, 08:32 AM
Replies: 6
Views: 1,378
Posted By JPenrose
Question Password Keeper

This damn thing is giving me a headache. Maybe someone can help:

I upgraded a user from a 7250 to a 8703e. Before the upgrade I did a manual backup of all the handheld data saving it to a file. I...
Forum: BES Admin Corner 03-22-2007, 08:15 AM
Replies: 21
Views: 2,856
Posted By JPenrose
Arrow regsvr32 xxx8220;C:\program...

regsvr32 xxx8220;C:\program files\exchsrvr\bin\cdo.dllxxx8221;

Ran that on the BES. Calendaring was spot on afterwards.

EDIT: I was posting at the same time you were editing. Glad to hear you have it fixed....
Forum: BES Admin Corner 03-08-2007, 04:09 PM
Replies: 4
Views: 808
Posted By JPenrose
LOL...fosselberries. Nice! Anyway, I had 2...

LOL...fosselberries. Nice!

Anyway, I had 2 7250s running OS 4.0.x.x that refused to display they're device info. I reloaded the code (4.1 this time), did an EA and they reported AOK. It's a bit of...
Forum: BES Admin Corner 03-02-2007, 09:17 AM
Replies: 51
Views: 29,117
Posted By JPenrose
Talking Wicked...

Wicked...
Forum: BES Admin Corner 03-02-2007, 09:10 AM
Replies: 10
Views: 2,089
Posted By JPenrose
Since my environment is similar to yours, I'll...

Since my environment is similar to yours, I'll comment on what happened here:

We were running BES 4.0 SP1 with Exchange 2003 SP1. I took the environment directly to SP5 HF4 with no issues. The SP...
Forum: BES Admin Corner 03-02-2007, 08:34 AM
Replies: 39
Views: 6,240
Posted By JPenrose
In my case (using MSDE for BES) I had to replace...

In my case (using MSDE for BES) I had to replace an Apache2 DLL file in order to get the data to display.

Look at the top of this thread for an FAQ from jsplit (the OP) for some possible reasons...
Forum: BES Admin Corner 03-01-2007, 02:15 PM
Replies: 12
Views: 1,355
Posted By JPenrose
Arrow My BES is my SMTP relay server, my AntiSPAM...

My BES is my SMTP relay server, my AntiSPAM server, gateway antivirus server and nothing else. No additional programs (funtional, productivity etc) are installed.

My BES is also a beastly box with...
Forum: BES Admin Corner 03-01-2007, 07:50 AM
Replies: 12
Views: 1,147
Posted By JPenrose
You should upgrade to BlackBerry Enterprise...

You should upgrade to BlackBerry Enterprise Server
software version 4.0 Service Pack 5 or later before
completing this procedure.

That's from the Deploying BlackBerry Device Software for...
Forum: BES Admin Corner 03-01-2007, 07:40 AM
Replies: 9
Views: 1,560
Posted By JPenrose
Strictly speaking from my own experience, I just...

Strictly speaking from my own experience, I just ran for 2 weeks with a 1 CAL deficit and saw no adverse effects. YMMV

-J
Forum: BES Admin Corner 02-28-2007, 07:20 PM
Replies: 39
Views: 6,240
Posted By JPenrose
I'll use this tool long after the DST fiasco is...

I'll use this tool long after the DST fiasco is over and done (and go straight to Boxtone for the full product should I determine a need for it). I can fire this thing open and get a pretty decent...
Forum: BES Admin Corner 02-28-2007, 05:32 PM
Replies: 5
Views: 957
Posted By JPenrose
Thumbs up Run the following command from your PDCE as a...

Run the following command from your PDCE as a Domain Admin. This is not a work around its a fix. Our system guys wasted an entire Sunday with Send As. I ran this cmd on Monday and had BB send for...
Forum: BES Admin Corner 02-28-2007, 05:10 PM
Replies: 7
Views: 1,082
Posted By JPenrose
Exclamation While not a definitive answer, I applied the...

While not a definitive answer, I applied the exchange calendar update yesterday and still have 45 devices pending a patch.

Not sure of the consequences yet but at this point I'm so *&^% sick of...
Forum: BES Admin Corner 02-26-2007, 07:38 PM
Replies: 39
Views: 6,240
Posted By JPenrose
Thanks for the FAQ jsplit. I was going bug-%$^#...

Thanks for the FAQ jsplit. I was going bug-%$^# trying to figure out why I couldn't get the tool to display any data about my devices. I applied the Apache2 replacement DLL and bob was my uncle.
...
Forum: BES Admin Corner 02-26-2007, 06:47 PM
Replies: 51
Views: 29,117
Posted By JPenrose
Wink 2 of our system guys drove themselves nuts...

2 of our system guys drove themselves nuts yesterday trying to get the Send As to work for the Protected Accounts.

What worked today for me was this cmd (stated in an earlier post) run on my PDC...
Forum: BES Admin Corner 02-26-2007, 06:24 PM
Replies: 2
Views: 731
Posted By JPenrose
Thumbs up I'm pretty sure the 8700s don't require a reboot....

I'm pretty sure the 8700s don't require a reboot. My 8703e didn't.

-J
Forum: BES Admin Corner 02-22-2007, 01:55 PM
Replies: 44
Views: 6,477
Posted By JPenrose
Thumbs up Thanks for sharing -J

Thanks for sharing

-J
Forum: General BlackBerry Discussion 02-21-2007, 02:06 PM
Replies: 33
Views: 3,560
Posted By JPenrose
I'm doing the same thing you are; I'm [trying] to...

I'm doing the same thing you are; I'm [trying] to update the devices ahead of the server upgrade this weekend. I don't believe it really matters as long as they are in relatively close proximity. I'm...
Forum: General BlackBerry Discussion 02-21-2007, 01:34 PM
Replies: 33
Views: 3,560
Posted By JPenrose
Send an email to john [dot] penrose at kuntz...

Send an email to john [dot] penrose at kuntz [dot] com and I'll send you the PDF I followed from RIM.

-J
Forum: General BlackBerry Discussion 02-21-2007, 08:53 AM
Replies: 33
Views: 3,560
Posted By JPenrose
Question MDS proxy config

I'm pretty sure I'm in the same boat as hnwosu. My BES is behind an ISA 2004 FW/Proxy server. Looking at the MDS properties page on the BES I see an option to include a proxy server [manual entry]...
Forum: BES Admin Corner 02-20-2007, 09:09 PM
Replies: 607
Views: 78,817
Posted By JPenrose
Arrow I can tell you that 0x88 is...

I can tell you that 0x88 is EVENT_ERROR_CONTACTING_WEBSITE_TRANSPORT but the other codes aren't listed. Information from Updating your BlackBerry Environment to Support DST 2007 Changes [Document ID:...
Forum: BES Admin Corner 01-14-2007, 05:01 PM
Replies: 2
Views: 3,220
Posted By JPenrose
Smile Holy

Holy cow, what a mess.

Somehow on Friday, a No Override flag was set on the Domain GPO and a block inheritance flag set on the Default Domain Controllers GPO. The combination of these + the reboot...
Forum: BES Admin Corner 01-14-2007, 03:21 PM
Replies: 2
Views: 3,220
Posted By JPenrose
Exclamation Hosed my BES

Hi group,

Came in today to update an antivirus pkg on the gateway srv (which is also the BES 4.0 srv). Some of the prerequisites for the upgrade were MSMQ, SP1 for win2k3, IIS www service and .NET...
Forum: BES Admin Corner 12-06-2006, 07:42 AM
Replies: 4
Views: 3,466
Posted By JPenrose
Ok, thanks for the replies. -J-

Ok, thanks for the replies.

-J-
Forum: BES Admin Corner 12-05-2006, 11:34 AM
Replies: 4
Views: 3,466
Posted By JPenrose
Arrow Is it fair to say that if someone send a large...

Is it fair to say that if someone send a large enough attachment and a bunch of users went for it that 3MB of memory turns into 280? Is that memory reclaimed somehow?

TIA
-J-
Forum: BES Admin Corner 12-05-2006, 10:58 AM
Replies: 4
Views: 3,466
Posted By JPenrose
Question BBConvert.exe

I did a search for posts concerning this process and came up with one that asked if 4 instances of this thing running was normal. The answer was yes, that's the default.

My next question then is:...
Forum: BES Admin Corner 10-26-2006, 05:18 PM
Replies: 12
Views: 2,230
Posted By JPenrose
Smile Well, after some deliberation and thought to...

Well, after some deliberation and thought to dev's suggestions I elected to schedule a restart of the BES server before cranking up the logging and getting down to business.

The last HF I...
Forum: BES Admin Corner 10-24-2006, 04:40 PM
Replies: 12
Views: 2,230
Posted By JPenrose
Thumbs up Good stuff dev. I'll try those and post the...

Good stuff dev.

I'll try those and post the results here tomorrow.

-=J=-
Forum: BES Admin Corner 10-24-2006, 04:17 PM
Replies: 12
Views: 2,230
Posted By JPenrose
The bizzare thing is that the pending count...

The bizzare thing is that the pending count stands at 0 for all but 3 users [we have 53] one of which is away on vacation somewhere in Asia. The other two have 10 and 1 respectively but that's not...
Forum: BES Admin Corner 10-24-2006, 03:58 PM
Replies: 12
Views: 2,230
Posted By JPenrose
The CDMA are TELUS Mobility with a few newer ones...

The CDMA are TELUS Mobility with a few newer ones running on EVDO and the GPRS are indeed Rogers [we must both be Canadian]. We have about 6 users on GPRS b/c of TELUS coverage issues. The Rogers...
Forum: BES Admin Corner 10-24-2006, 03:41 PM
Replies: 12
Views: 2,230
Posted By JPenrose
Thumbs up Clearly, your Kung-Foo is very strong. If...

Clearly, your Kung-Foo is very strong.

If you don't mind looking over some results I will post some stuff that presents itself as a [red] flag when I'm looking over the logs etc?

I did observe...
Forum: BES Admin Corner 10-24-2006, 03:12 PM
Replies: 12
Views: 2,230
Posted By JPenrose
Post Thanks for the reply dev, I had a look at...

Thanks for the reply dev,

I had a look at the BES logs specifically the two you pointed out. I'm not going to pretend I know exactly what I'm looking for as far as identifying trouble goes but I...
Forum: BES Admin Corner 10-24-2006, 01:31 PM
Replies: 12
Views: 2,230
Posted By JPenrose
Question Slow redirection after SP5a

Our BES environment:

Exchange 2003 (no SP)
BES 4.0 SP5 HF5
BB 7250 handhelds running 4.0 code

After updating BES from 4.0 (no SP) to SP5a HF1-5 (incremental) on Sunday we're experiencing...
Forum: BES Admin Corner 10-24-2006, 08:39 AM
Replies: 7
Views: 3,874
Posted By JPenrose
Thumbs up BES SP5a ans HF1-5

We just applied BES SP5a on Sunday and applied each HF (1-5) incrementally. I'm pretty sure I read here that applying the HFs one after the other was the way to go since each one takes your BES to a...
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