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Forum: General 9600 Series Discussion - Tour

03-17-2011, 08:41 AM

Replies: 3

MMS missing after upgrade

Views: 11,786

Posted By james_ryan79

MMS missing after upgrade

BES Version: 5.0.1.58
Blackberry: Tour 9630
previous Version: 4.7.1.61 (platform 4.1.0.75)
Update: 5.0.0.975(Platform 4.2.0.424)

I currently updated our corporate blackberries via Desktop...

Forum: BES Admin Corner

03-10-2011, 10:26 AM

Replies: 1

unable to store the application due to the directory permissions

Views: 5,562

Posted By james_ryan79

unable to store the application due to the directory permissions

I recently setup a network share to begin administrating java apps on our blackberries. I created the share and added it under Software management in the Component view. Now I go through "Add or...

Forum: BES Admin Corner

01-20-2011, 03:45 PM

Replies: 8

Wireless Software Updates

Views: 2,208

Posted By james_ryan79

Re: Wireless Software Updates

I had the phone to test the update, and yes I accepted it.

Yes, I checked to make sure before I sent the update.

All phones are identical model and software version, on the same...

Forum: BES Admin Corner

01-20-2011, 03:20 PM

Replies: 8

Wireless Software Updates

Views: 2,208

Posted By james_ryan79

Re: Wireless Software Updates

Update:

I now sent the wireless update to three identical phones, only one received the update and updated correctly. The other two did not, so this would lead me to think it is a device issue,...

Forum: BES Admin Corner

01-19-2011, 10:16 AM

Replies: 8

Wireless Software Updates

Views: 2,208

Posted By james_ryan79

Re: Wireless Software Updates

The update is 5.0.0.975(Platform 4.2.0.424), I have manually updated a few phones sucessfully.

Forum: BES Admin Corner

01-18-2011, 03:19 PM

Replies: 8

Wireless Software Updates

Views: 2,208

Posted By james_ryan79

Wireless Software Updates

I am trying to push out an update to my users. All users are at the same version software, and have the same phone. I followed the steps in the administration guide, and attempted to send the...

Forum: General BlackBerry Discussion

01-12-2011, 03:35 PM

Replies: 3

Update Blackberry OS through BES?

Views: 3,726

Posted By james_ryan79

Re: Update Blackberry OS through BES?

From what your saying then I should be in great shape. We have 50 users, that all have indentical devices that we bought in one bulk order. They are all on the same carrier also.

So I will...

Forum: General BlackBerry Discussion

01-12-2011, 01:40 PM

Replies: 3

Update Blackberry OS through BES?

Views: 3,726

Posted By james_ryan79

Update Blackberry OS through BES?

I am new to blackberry enterprise server, and one of my first tasks would be to update all our blackberrys to the latest version. Is there a way to push out an OS update through BES Version:...

Showing results 1 to 8 of 8