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Search: Posts Made By: BBTechGuy
Forum: BES Admin Corner 05-18-2006, 08:56 PM
Replies: 6
Views: 1,367
Posted By BBTechGuy
You are very welcome.

You are very welcome.
Forum: BES Admin Corner 05-18-2006, 08:47 PM
Replies: 6
Views: 1,367
Posted By BBTechGuy
Does the activation e-mail hit the users inbox? ...

Does the activation e-mail hit the users inbox? Is it getting filtered or blocked?
Forum: BES Admin Corner 05-18-2006, 08:46 PM
Replies: 1
Views: 8,770
Posted By BBTechGuy
Chapter 10 of the system Administrators guide...

Chapter 10 of the system Administrators guide should help.
...
Forum: BES Admin Corner 05-18-2006, 08:40 PM
Replies: 6
Views: 1,367
Posted By BBTechGuy
What part of the activation does it get to?

What part of the activation does it get to?
Forum: BES Admin Corner 05-18-2006, 08:30 PM
Replies: 2
Views: 2,730
Posted By BBTechGuy
Looks like an exchange permission problem.

Looks like an exchange permission problem.
Forum: BES Admin Corner 05-18-2006, 08:26 PM
Replies: 2
Views: 1,174
Posted By BBTechGuy
I believe this is an ODBC Trace. Go into ODBC...

I believe this is an ODBC Trace. Go into ODBC and you'll see a tracing tab. Just turn that off.
Forum: BES Admin Corner 04-24-2006, 03:39 PM
Replies: 12
Views: 35,347
Posted By BBTechGuy
Do you have any Exchange Server CD?

Do you have any Exchange Server CD?
Forum: BES Admin Corner 04-24-2006, 03:36 PM
Replies: 18
Views: 3,326
Posted By BBTechGuy
Change 3 fixed it. See Zro's post.

Change 3 fixed it. See Zro's post.
Forum: BES Admin Corner 04-17-2006, 08:45 PM
Replies: 5
Views: 1,222
Posted By BBTechGuy
The original post noted that adminpak was a...

The original post noted that adminpak was a requirement for Exchange Manager.

The BES will also need more than just the mapi32.dll file.
Forum: BES Admin Corner 04-17-2006, 08:42 PM
Replies: 1
Views: 1,600
Posted By BBTechGuy
Database Consistency Service is present with...

Database Consistency Service is present with Mobile Data Service. Have you installed Mobile Data Service?
Forum: BES Admin Corner 04-16-2006, 11:09 AM
Replies: 5
Views: 1,222
Posted By BBTechGuy
Doesn't Windows 2000 Adv server already have...

Doesn't Windows 2000 Adv server already have administrative tools installed?
Forum: BES Admin Corner 04-04-2006, 05:25 PM
Replies: 2
Views: 1,970
Posted By BBTechGuy
Once I restarted all of my services it started...

Once I restarted all of my services it started working. It wouldn't work before then.
Forum: BES Admin Corner 03-21-2006, 07:43 PM
Replies: 8
Views: 1,755
Posted By BBTechGuy
For your purposes you may want to install with...

For your purposes you may want to install with Webclient.
Forum: BES Admin Corner 03-16-2006, 05:35 PM
Replies: 5
Views: 3,013
Posted By BBTechGuy
Use the BESUserAdmin program from the BlackBerry...

Use the BESUserAdmin program from the BlackBerry Resource Kit.
Forum: BES Admin Corner 03-16-2006, 05:31 PM
Replies: 86
Views: 27,083
Posted By BBTechGuy
You should take a look at the installation guide....

You should take a look at the installation guide.

In the Choosing a BlackBerry Enterprise Server setup type section it says that

"Warning: After you choose a setup type, you cannot modify it....
Forum: BES Admin Corner 03-16-2006, 05:27 PM
Replies: 3
Views: 1,246
Posted By BBTechGuy
Looks like Hot Fix 1 is out now. From the Release...

Looks like Hot Fix 1 is out now. From the Release Notes it shows two fixed issues.

BlackBerry Messaging Agent
SDR 82029 Previously, if you had a Microsoft® Exchange version 5.5 messaging and...
Forum: BES Admin Corner 03-05-2006, 08:46 PM
Replies: 3
Views: 2,739
Posted By BBTechGuy
Your EA password would expire when you...

Your EA password would expire when you successfully activated last time. The BES should not need to be upgraded to support your 4.1 OS.
Forum: BES Admin Corner 03-02-2006, 09:27 PM
Replies: 3
Views: 3,820
Posted By BBTechGuy
Try running the fixmapisvc utility from the Tools...

Try running the fixmapisvc utility from the Tools directory.
Forum: BES Admin Corner 03-02-2006, 09:25 PM
Replies: 2
Views: 737
Posted By BBTechGuy
The SP7 Installation Guide gives the following...

The SP7 Installation Guide gives the following reason

*If you install the BlackBerry Enterprise Server on a computer that is running Terminal Services in Application
Server mode, you are only...
Forum: BES Admin Corner 03-02-2006, 07:00 AM
Replies: 10
Views: 2,369
Posted By BBTechGuy
Edit

Edit
Forum: BES Admin Corner 03-01-2006, 10:16 PM
Replies: 10
Views: 2,369
Posted By BBTechGuy
Wow. What sort of problems were you seeing? ...

Wow. What sort of problems were you seeing? What could one expect to see with their users?
Forum: BES Admin Corner 03-01-2006, 08:56 PM
Replies: 2
Views: 2,320
Posted By BBTechGuy
I take it you're referring to the...

I take it you're referring to the BESMigration.exe utility. I would very much recommend against using a different BES Server name. I can't imagine being able to migrate users to Server that doesn't...
Forum: BES Admin Corner 03-01-2006, 08:49 PM
Replies: 2
Views: 922
Posted By BBTechGuy
If there are 50 messages that shouldn't be there...

If there are 50 messages that shouldn't be there the first question I would ask is whether these e-mails were even sent to this user.

To get the most out of this forum it is helpful to provide...
Forum: BES Admin Corner 02-27-2006, 09:03 PM
Replies: 4
Views: 5,087
Posted By BBTechGuy
I don't know if you can change the Startup order...

I don't know if you can change the Startup order without a Dependency. The Dependency can be added through the Properties of the Service.
Forum: BES Admin Corner 02-26-2006, 06:59 PM
Replies: 4
Views: 5,087
Posted By BBTechGuy
Likely the BES Service is starting up before the...

Likely the BES Service is starting up before the computer authenticates to the domain. Try to add a service that starts later as a dependency.
Forum: BES Admin Corner 02-24-2006, 10:36 PM
Replies: 8
Views: 2,047
Posted By BBTechGuy
You'll want to look at the encoding format of the...

You'll want to look at the encoding format of the e-mail. I believe 4.0 was the first version to use UTF-8.
Forum: BES Admin Corner 02-24-2006, 08:00 AM
Replies: 1
Views: 2,954
Posted By BBTechGuy
Does the second BES server have a different...

Does the second BES server have a different service account? Did you ever run the IEMSTest utility?
Forum: BES Admin Corner 02-23-2006, 05:33 PM
Replies: 8
Views: 2,648
Posted By BBTechGuy
Check the Attachment Server name in the Server...

Check the Attachment Server name in the Server Config utility. You may want to set it to Localhost and restart the Attachment Service.
Forum: BES Admin Corner 02-21-2006, 10:49 PM
Replies: 8
Views: 2,047
Posted By BBTechGuy
Does Pine-App alter outgoing mail?

Does Pine-App alter outgoing mail?
Forum: BES Admin Corner 02-19-2006, 03:44 PM
Replies: 3
Views: 759
Posted By BBTechGuy
I would like to know if the dup showed up after...

I would like to know if the dup showed up after an upgrade.
Forum: BES Admin Corner 02-17-2006, 06:57 AM
Replies: 21
Views: 10,411
Posted By BBTechGuy
Again you should provide the DB Install Log.

Again you should provide the DB Install Log.
Forum: BES Admin Corner 02-15-2006, 05:45 PM
Replies: 14
Views: 3,339
Posted By BBTechGuy
The e-mail may be getting Filtered. From Desktop...

The e-mail may be getting Filtered. From Desktop Redirector take note of the current Filtered count. After that try to reproduce it and see if the Filtered increases.
Forum: BES Admin Corner 02-15-2006, 05:41 PM
Replies: 3
Views: 2,753
Posted By BBTechGuy
I would say that it could be users trying to...

I would say that it could be users trying to authenticate with an internal website via their BlackBerry Browser and typing the wrong password. It should be easy enough to track as the MDS logs will...
Forum: BES Admin Corner 02-15-2006, 05:28 PM
Replies: 21
Views: 10,411
Posted By BBTechGuy
A new DB should not be necessary. Please provide...

A new DB should not be necessary. Please provide the DB Install log.
Forum: BES Admin Corner 02-15-2006, 05:26 PM
Replies: 21
Views: 10,411
Posted By BBTechGuy
Is your SQL Server installed with a Case...

Is your SQL Server installed with a Case Sensitive Collation? If so then this won't work.
Forum: BES Admin Corner 02-15-2006, 07:46 AM
Replies: 4
Views: 897
Posted By BBTechGuy
This problem is fairly common from reading the...

This problem is fairly common from reading the forum and seems to be due to a DB Upgrade failure. You will need to contact RIM.
Forum: BES Admin Corner 02-11-2006, 11:24 AM
Replies: 12
Views: 2,540
Posted By BBTechGuy
The BES will not monitor accounts that were never...

The BES will not monitor accounts that were never added to the BES. To do so would require one of two things:

a: The BES search every Exchange Mailbox it can find at some interval which in...
Forum: BES Admin Corner 02-08-2006, 06:10 PM
Replies: 4
Views: 897
Posted By BBTechGuy
The BES and Exchange should not be affected. I...

The BES and Exchange should not be affected. I would search microsoft.com for information on SQL though.
Forum: BES Admin Corner 02-08-2006, 06:04 PM
Replies: 5
Views: 1,532
Posted By BBTechGuy
Without 4.1 the solution is to Disable Address...

Without 4.1 the solution is to Disable Address Lookup for all users.
...
Forum: BES Admin Corner 02-08-2006, 06:02 PM
Replies: 11
Views: 7,507
Posted By BBTechGuy
I don't think SP3 will help for this. It is more...

I don't think SP3 will help for this. It is more likely that the BES is experiencing difficulty communicating with Exchange.
Forum: BES Admin Corner 02-03-2006, 05:20 PM
Replies: 12
Views: 2,540
Posted By BBTechGuy
If your Admin wanted to find out if someone is...

If your Admin wanted to find out if someone is running Desktop Redirector then all they would have to do is flag e-mails from network@*.blackberry.net. This would capture Desktop Redirector and...
Forum: BES Admin Corner 02-03-2006, 05:13 PM
Replies: 2
Views: 1,597
Posted By BBTechGuy
BBConvert running in four instances is the...

BBConvert running in four instances is the Default configuration. BBAgent would run twice is you have two Agents which generally occurs if you have two Mail Servers.
Forum: BES Admin Corner 02-03-2006, 05:09 PM
Replies: 8
Views: 2,648
Posted By BBTechGuy
Is there an Error when you attempt to Retrieve...

Is there an Error when you attempt to Retrieve the Attachment? To get the error you need to attempt to retrieve the attachment a second time.
Forum: BES Admin Corner 01-31-2006, 07:11 AM
Replies: 5
Views: 1,055
Posted By BBTechGuy
As d_fisher said that won't be available until...

As d_fisher said that won't be available until 4.1.
Forum: BES Admin Corner 01-27-2006, 05:11 PM
Replies: 9
Views: 1,610
Posted By BBTechGuy
What version of BES?

What version of BES?
Forum: BES Admin Corner 01-26-2006, 10:11 PM
Replies: 5
Views: 2,981
Posted By BBTechGuy
BES 4.1 will offer Phone Call logging. It's yet...

BES 4.1 will offer Phone Call logging. It's yet to be seen how this information will be presented though. There are numerous people here who have said they are on the 4.1 beta so they should be...
Forum: BES Admin Corner 01-26-2006, 09:00 PM
Replies: 7
Views: 4,687
Posted By BBTechGuy
Can you resolve any Mailboxes?

Can you resolve any Mailboxes?
Forum: BES Admin Corner 01-24-2006, 08:19 AM
Replies: 1
Views: 864
Posted By BBTechGuy
The Router Server is a low usage Service so I...

The Router Server is a low usage Service so I don't think you'd see a lot of gain there. The Attachment Service possibly could be beneficial depending on your user's usage patterns such as size of...
Forum: BES Admin Corner 01-23-2006, 09:29 PM
Replies: 6
Views: 2,822
Posted By BBTechGuy
That could be a problem. Maybe someone else will...

That could be a problem. Maybe someone else will be able to answer that for sure.
Forum: BES Admin Corner 01-23-2006, 07:29 PM
Replies: 6
Views: 2,822
Posted By BBTechGuy
iemstest will verify Permissions but not Name...

iemstest will verify Permissions but not Name Resolution. To ensure that Exchange is working properly try to resolve the MAPI Profile - as previously noted - from your own PC.
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