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Search took 0.02 seconds. Search: Posts Made By: rasobey
Forum: BES Admin Corner 08-22-2008, 10:49 AM
Replies: 22
Views: 1,869
Posted By rasobey
You say that all your devices have stopped...

You say that all your devices have stopped working now? Have you been on the blower to your service provider to see if there's a general problem?
Forum: BES Admin Corner 08-21-2008, 11:59 AM
Replies: 2
Views: 1,921
Posted By rasobey
BES (EE, Enterprise Edition) and BES (BPS) Licensing

:razz::razz:I'm a little confused, as usual :) The licensing thread at the top of this forums says I'll need SBE CALs for my BPS installation, but the BPS web page by RIM states:

"Additional CALs...
Forum: BES Admin Corner 08-19-2008, 06:34 AM
Replies: 6
Views: 896
Posted By rasobey
What Code are you talking about? You simply...

What Code are you talking about?

You simply wipe the device, add them to BES and set an activation password. Give the user that password, then they can activate their device. You don't need to...
Forum: BES Admin Corner 08-06-2008, 05:20 AM
Replies: 10
Views: 2,282
Posted By rasobey
Quite sad, given that you have to support these...

Quite sad, given that you have to support these things almost 24/7, that they can't stump up the cash to buy you one. How tight do you have to be?! I've got 2, soon to be 3 when the Bold is released....
Forum: BES Admin Corner 08-06-2008, 05:13 AM
Replies: 17
Views: 2,569
Posted By rasobey
Wouldn't this be akin to your web browser...

Wouldn't this be akin to your web browser offering you HTML markup capabilities in addition to its basic task of allowing you to view the web?
Forum: BES Admin Corner 08-05-2008, 10:36 AM
Replies: 1
Views: 849
Posted By rasobey
I need to install a second BES server

I have a BES server installed already. I also have a couple of SRPs and what-not from when I "bought" the BES Express software (the free one user licence version of BES).

Is there anything too...
Forum: BES Admin Corner 08-05-2008, 04:13 AM
Replies: 10
Views: 4,853
Posted By rasobey
Huge bump! I've now got this problem too. As...

Huge bump!

I've now got this problem too. As far as I know, nothing has changed (this was working fine yesterday) but I'm waiting for my SQL admins to arrive.

My Blackberry devices are all...
Forum: BES Admin Corner 08-01-2008, 07:43 AM
Replies: 7
Views: 1,582
Posted By rasobey
+1 fadmin I'm hoping there's a nice big...

+1 fadmin

I'm hoping there's a nice big button in 5.0 or 4.1.x to force a sync if you need to, like in this situation.
Forum: BES Admin Corner 08-01-2008, 05:29 AM
Replies: 33
Views: 4,294
Posted By rasobey
Voted No: You can already see Enterprise...

Voted No: You can already see Enterprise Activation status from the device. I must have missed something as I'm the only one who has voted no :)

Oh: It seems you want to know if the SIM is...
Forum: BES Admin Corner 08-01-2008, 04:59 AM
Replies: 2
Views: 825
Posted By rasobey
Testing this now for you. Will have the results...

Testing this now for you. Will have the results in a few hours, but if it's urgent jump on the phone to your carrier or whatever tech support you have. IT's bound to be very simply, but you seem to...
Forum: BES Admin Corner 08-01-2008, 04:57 AM
Replies: 8
Views: 2,234
Posted By rasobey
Reboot your BES - usually does the trick for me...

Reboot your BES - usually does the trick for me when ALL other factors are the same (same Exchange server, same mailbox database, same BES server).
Forum: BES Admin Corner 07-29-2008, 07:47 AM
Replies: 3
Views: 792
Posted By rasobey
Best practice is to use the same version...

Best practice is to use the same version Blackberry Manager on your workstation as you do on your BES.
Forum: BES Admin Corner 07-28-2008, 10:45 AM
Replies: 10
Views: 16,030
Posted By rasobey
One of my personal favourites is crackberry.com....

One of my personal favourites is crackberry.com. I think it's more a consumer oriented web site, but it's nice for getting the steal on new and upcoming devices and software :)
Forum: BES Admin Corner 07-28-2008, 10:15 AM
Replies: 3
Views: 990
Posted By rasobey
If you want to be "stable" then go with 4.1.5...

If you want to be "stable" then go with 4.1.5 plus the standalone PDF patch. I'm going to 4.1.6 though - I doubt RIM would have released this if they weren't happy with their own testing.
Forum: BES Admin Corner 07-28-2008, 10:10 AM
Replies: 8
Views: 1,700
Posted By rasobey
Ditto - my version only has the .COD files, and...

Ditto - my version only has the .COD files, and the BES doesn't find the software when I create (or try to create) a config.
Forum: BES Admin Corner 07-28-2008, 09:27 AM
Replies: 3
Views: 799
Posted By rasobey
Umm I am running BPS (I assume this is Blackberry...

Umm I am running BPS (I assume this is Blackberry Professional Server, the free jobby with license?) and have applied 4.1.6 - the same installer that I'm going to use to patch my BES. As far as I...
Forum: BES Admin Corner 07-28-2008, 09:17 AM
Replies: 87
Views: 34,187
Posted By rasobey
Mine is working fine now after enabling Ntlm...

Mine is working fine now after enabling Ntlm authentication. Just need to work out how to push it to devices OTA..
Forum: BES Admin Corner 07-25-2008, 11:20 AM
Replies: 2
Views: 803
Posted By rasobey
Yup - critical alerts only. I'm of the mind that...

Yup - critical alerts only. I'm of the mind that "if it ain't broke, don't fix it" when it comes to my BES. Only if the user can't do something specific then I'll look into it.
Forum: General BlackBerry Discussion 07-25-2008, 10:44 AM
Replies: 8
Views: 4,622
Posted By rasobey
Cheers penguin3107. Got it installed, but...

Cheers penguin3107.

Got it installed, but not working. "You have selected an invalid address" during login on the device. I'm not worrying too much though - my test BES server running 4.1.6 is NOT...
Forum: BES Admin Corner 07-25-2008, 05:28 AM
Replies: 16
Views: 3,113
Posted By rasobey
I'll bite. I'm just about to deply 4.1.5 in a...

I'll bite. I'm just about to deply 4.1.5 in a test enviro, once I've got that working I'll repeat with server 2008. Nothing else to do except try and break things :)
Forum: General BlackBerry Discussion 07-25-2008, 03:30 AM
Replies: 8
Views: 4,622
Posted By rasobey
Is it as simple as ticking the box in the...

Is it as simple as ticking the box in the installer (I've seen this previously) or is it all just built in? Run 4.1.6 upgrader and it will work?

Edit: Answered my own question. Select OCS2007...
Forum: BES Admin Corner 07-25-2008, 03:25 AM
Replies: 2
Views: 872
Posted By rasobey
Welcome to the Forums. Yes, you can have...

Welcome to the Forums.

Yes, you can have Blackberrys from any location and any network connected to your BES. All they need is the Blackberry Enterprise price plan on ther SIM card.

I assume...
Forum: BES Admin Corner 07-21-2008, 10:23 AM
Replies: 6
Views: 1,899
Posted By rasobey
No, sorry - but I'm bookmarking the thread as you...

No, sorry - but I'm bookmarking the thread as you are doing exactly what Il'l be doing in a few week's time.

In the meantime, search RIM's KB for keywords "2007 move mailbox" and see if you get...
Forum: BES Admin Corner 07-18-2008, 08:43 AM
Replies: 29
Views: 4,513
Posted By rasobey
Nope. It says to temporarily assign them a static...

Nope. It says to temporarily assign them a static mailbox agent, and then change it back to dynamic.

For info, "back in the day" when this was a major problem for us, I tried all sorts to get the...
Forum: BES Admin Corner 07-17-2008, 06:42 AM
Replies: 29
Views: 4,513
Posted By rasobey
Still no resolution for when you move mailboxes...

Still no resolution for when you move mailboxes to a new group/store on the SAME server, where the BES simply doesn't pick it up. The workaround (for me) has no effect.
Forum: BES Admin Corner 07-17-2008, 05:42 AM
Replies: 68
Views: 14,245
Posted By rasobey
We're going to disable PDF distiller until a...

We're going to disable PDF distiller until a patch is out. Only ~200 users though so it's not a huge impact, but we'll see :)
Forum: BES Admin Corner 07-04-2008, 09:13 AM
Replies: 1
Views: 812
Posted By rasobey
Can you simply run the rules wizard in Outlook...

Can you simply run the rules wizard in Outlook again and then do a Reconcile Now from the device?

What version is your BES? Are you running the latest service pack fo the version you are running?...
Forum: BES Admin Corner 06-30-2008, 11:25 AM
Replies: 3
Views: 1,119
Posted By rasobey
Just to have some closure on this thread, I...

Just to have some closure on this thread, I believe this problem was caused by AD replication issues. Wrt to my account, BES was fine by this morning.
Forum: BES Admin Corner 06-29-2008, 04:02 PM
Replies: 3
Views: 1,119
Posted By rasobey
Not unless they've swapped me around in the past...

Not unless they've swapped me around in the past few days, no :(
Forum: BES Admin Corner 06-29-2008, 01:07 PM
Replies: 3
Views: 1,119
Posted By rasobey
Odd 4.1.5 BES behaviour

To keep it short:

I've got a working 8310 on my corporate BES (can wirelessly send/receive email, etc etc). The only problem is with the BES manager showing:

1) Still says "Initializing" for my...
Forum: BES Admin Corner 06-29-2008, 01:01 PM
Replies: 2
Views: 1,482
Posted By rasobey
Thanks Hdawg.

Thanks Hdawg.
Forum: BES Admin Corner 06-27-2008, 09:46 AM
Replies: 2
Views: 1,766
Posted By rasobey
Yup, I concur with gibson_hg. Check Exchange...

Yup, I concur with gibson_hg.

Check Exchange mailbox store permissions (sounds like all your users are in the same store though). Make sure nothing is interfering with the message once it's...
Forum: BES Admin Corner 06-27-2008, 09:13 AM
Replies: 2
Views: 1,482
Posted By rasobey
Utterly confused with SQL permissions

All,

I'm managing to confuse the hell out of myself with SQL permissions and role-based administration. Can anyone give me a quick summary of the permissions needed, on SQL, for the following...
Forum: BES Admin Corner 06-27-2008, 04:54 AM
Replies: 10
Views: 6,791
Posted By rasobey
I don't think it's possible: BlackBerry...

I don't think it's possible:

BlackBerry Search Results...
Forum: BES Admin Corner 06-27-2008, 04:48 AM
Replies: 2
Views: 1,741
Posted By rasobey
I would hazard that the Blackberry can identify...

I would hazard that the Blackberry can identify itself as a bona-fide Blackberry through some other means than the model number. Else what's to stop a third-party device mfr calling their device...
Forum: BES Admin Corner 06-23-2008, 05:19 PM
Replies: 4
Views: 1,509
Posted By rasobey
My carrier rep recommends 4.0.6 as a minimum...

My carrier rep recommends 4.0.6 as a minimum before you do the 4.1.5 upgrade. Actually, he recommended 4.0.7, but that "we would be ok with 4.0.6".

I can't remember why though :P

YMMV. Good...
Forum: BES Admin Corner 05-22-2008, 09:42 AM
Replies: 11
Views: 2,736
Posted By rasobey
We're on 4.0.6 and about to do the same thing,...

We're on 4.0.6 and about to do the same thing, albeit Windows Server 2003 SP2 and Exchange SP2. One thing I have read is that's *recommended* to be on 4.0.7 before you go to 4.1.x. I'm not sure why....
Forum: BES Admin Corner 05-22-2008, 05:54 AM
Replies: 2
Views: 1,291
Posted By rasobey
Does it stop, or simply slow down...you can often...

Does it stop, or simply slow down...you can often see it "stuck" on a certain %age for a while as it's syncronising a large portion of the mailbox e.g. Calendar/Contacts.
Forum: BES Admin Corner 05-21-2008, 03:10 AM
Replies: 2
Views: 1,215
Posted By rasobey
Either way, do NOT try to bring up a second BES...

Either way, do NOT try to bring up a second BES with the same SRP key. You will find both BES servers locked out of the network for as long as it takes for RIM to sort it out. This could be the best...
Forum: BES Admin Corner 05-21-2008, 03:08 AM
Replies: 10
Views: 2,528
Posted By rasobey
Our upgrade from O2 was in the region of £4-500...

Our upgrade from O2 was in the region of £4-500 pounds, so yes, £850 is a huge price inflation, unless it's coming with a whole load of extra CALs or something.
Forum: RIM Software 05-20-2008, 03:52 AM
Replies: 54
Views: 7,360
Posted By rasobey
TxCatLady1 This isn't going to fix your...

TxCatLady1

This isn't going to fix your Blackberry, but you really do not have that much free space on your C: drive, you are going to run into even bigger problems down the line. Windows will be...
Forum: BES Admin Corner 05-19-2008, 10:31 AM
Replies: 10
Views: 2,298
Posted By rasobey
Oh, this thread is a goldmine. I rang my SP the...

Oh, this thread is a goldmine. I rang my SP the other day who told me that 64-bit was NOT supported. I can only assume his information only applied to 4.1.[0-4], not 4.1.5.
Forum: General 8300 Series Discussion - Curve 02-04-2008, 07:19 AM
Replies: 145
Views: 37,135
Posted By rasobey
A bit more teasing info

Neowin.net - New Blackberry Update Details (http://www.neowin.net/news/main/08/02/03/new-blackberry-update-details)
Forum: BES Admin Corner 01-24-2008, 11:24 AM
Replies: 2
Views: 13,258
Posted By rasobey
For the uninformed BES admin here, how would I go...

For the uninformed BES admin here, how would I go about monitoring SMS messages? As far as I know, SMS messages don't even touch a BES server, let alone having them written to disk.
Forum: BES Admin Corner 01-16-2008, 10:26 AM
Replies: 8
Views: 6,882
Posted By rasobey
This is by design, but I believe it is fixed in...

This is by design, but I believe it is fixed in 4.1 SP3 (you don't mention what BES version you are using). The issue is this:

When you delete a message the usual way i.e it goes to deleted items,...
Forum: BES Admin Corner 08-16-2007, 04:56 AM
Replies: 10
Views: 4,429
Posted By rasobey
Touchy topic! Well for one, I don't believe in...

Touchy topic! Well for one, I don't believe in giving any account a permission when there is simply no need for it. It adds to overhead, even if it's not noticeable ("Every little helps" to coin a...
Forum: BES Admin Corner 08-14-2007, 07:52 AM
Replies: 10
Views: 4,429
Posted By rasobey
Thanks folks. I'm not keen on giving my BES admin...

Thanks folks. I'm not keen on giving my BES admin account Send As over everyone, so I'll continue doing it manually.
Forum: BES Admin Corner 08-08-2007, 08:03 AM
Replies: 10
Views: 4,429
Posted By rasobey
"Send As" permission on BB user's AD accounts

Hi all

Some time ago when I first moved to the world of Exchange and Blackberry administration, someone told me that the Send As permission should be automatically applied to a BES user's mailbox...
Forum: RIM Software 07-26-2007, 10:10 AM
Replies: 4
Views: 20,994
Posted By rasobey
In a nutshell, yes :) I'm thinking of times when...

In a nutshell, yes :) I'm thinking of times when you get a 507 error on startup, or the Blackberry is behaving oddly, and reinstalling the software can fix the problem.

Edit - sorry JSanders, I...
Forum: RIM Software 07-26-2007, 09:31 AM
Replies: 4
Views: 20,994
Posted By rasobey
Reflash firmware

Hi all

If I want to simply reflash the current firmware in a Blackberry, how could I do it? The only time I'm offered the chance to flash is if I have an upgraded software version installed on my...
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