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Forum: BES Admin Corner

10-09-2008, 03:02 PM

Replies: 3

Re-IPing BES

Views: 923

Posted By boobleberry

thank you Targetit. Just want to make sure...

thank you Targetit. Just want to make sure ...... i believe the bes ports are what we really need it open

Forum: BES Admin Corner

10-09-2008, 11:44 AM

Replies: 3

Re-IPing BES

Views: 923

Posted By boobleberry

Re-IPing BES

HelloooOOOOooo,

I have a bes that needs to move from one building to the next but it will need a new IP once it is in the new building. I am running BES 4.0 with Windows 2003 and SQL 2000. Does...

Forum: General 8100 Series Discussion - Pearl

10-06-2008, 03:37 PM

Replies: 6

Hourglass of Death

Views: 4,280

Posted By boobleberry

yah..uninstalled a bunch of apps. We are going...

yah..uninstalled a bunch of apps. We are going to watch it from now.

Thanks for you reply!

Forum: General 8100 Series Discussion - Pearl

10-06-2008, 02:04 PM

Replies: 6

Hourglass of Death

Views: 4,280

Posted By boobleberry

Hourglass of Death

Hi,

Does anyone know what can cause the Hourglass of Death?

I have read the following that can cause this issue.
New application
Bad device
No space on device

Are any of these false or...

Forum: BES Admin Corner

02-10-2007, 06:15 PM

Replies: 3

New Exchange Server Existing BES

Views: 995

Posted By boobleberry

If anyone is interested, I had to create the BES...

If anyone is interested, I had to create the BES profile with the new server. I already had permissions set.

Forum: BES Admin Corner

02-10-2007, 05:40 PM

Replies: 3

New Exchange Server Existing BES

Views: 995

Posted By boobleberry

Ahh, for some reason, Send As and Receive As was...

Ahh, for some reason, Send As and Receive As was not inherited. I'm gonna try this now.

Forum: BES Admin Corner

02-10-2007, 05:29 PM

Replies: 3

New Exchange Server Existing BES

Views: 995

Posted By boobleberry

New Exchange Server Existing BES

Hello,

We just introduced a new Exchange 2003 SP2 server in our environment. Why won't our BES servers work with the new Exchange server? I have not rebooted the BES servers yet and I am trying...

Forum: BES Admin Corner

11-30-2006, 07:35 PM

Replies: 6

messages arriving late on device

Views: 5,437

Posted By boobleberry

Hi ppl, sorry for the late reply. It turns out...

Hi ppl, sorry for the late reply. It turns out that it was a user threshold which was well under 2000. Once we spread the user load across the Blackberry servers under 700 we did not see the late...

Forum: BES Admin Corner

09-29-2006, 01:22 PM

Replies: 6

messages arriving late on device

Views: 5,437

Posted By boobleberry

:) sorry for the lack of detail. One BES4.0...

:) sorry for the lack of detail.

One BES4.0 SP5 with 4 GB RAM on dual 2.8 GHz intel. One SQL 2000 server SP4 with same hardware as BES. 1000 users.

delay is anywhere from 5 minutes to 30...

Forum: BES Admin Corner

09-29-2006, 12:41 PM

Replies: 6

messages arriving late on device

Views: 5,437

Posted By boobleberry

messages arriving late on device

morning, afternoon, etc.

we are running windows 2003 sp1 and exchange 2003 sp1 with the latest bes 4.0 sp5. we have a long delay in receiving messages on devices. input?

muchos gracias!

BB

Forum: BES Admin Corner

06-01-2006, 06:08 PM

Replies: 5

CPU Utilization 100% on BES

Views: 3,157

Posted By boobleberry

We had similar issues with the...

We had similar issues with the blackberryagent.exe hogging all the cpu. We had to get rid of the users that had tons of pending items (remove/add - reactivate, specifically people who lost cantact...

Forum: BES Admin Corner

05-31-2006, 01:01 PM

Replies: 5

BES Over WAN

Views: 1,320

Posted By boobleberry

Thanks guys. We have a very fat pipe. But you...

Thanks guys. We have a very fat pipe. But you are right in bringing up the issue with user load. We already experienced hung mapi threads and that is with the BES local. Not pretty. We have...

Forum: BES Admin Corner

05-31-2006, 12:31 PM

Replies: 9

SRP connection failed

Views: 17,254

Posted By boobleberry

Do you have dual NICs? If so are they configured...

Do you have dual NICs? If so are they configured for teaming or fault tolerance? Or, do they wok indipendantly? I have seen cases were people would have two NICs and the SRP would disconnect...

Forum: BES Admin Corner

05-31-2006, 12:27 PM

Replies: 5

BES Over WAN

Views: 1,320

Posted By boobleberry

BES Over WAN

Does anone have a BES in one location and their Excahnge in another? Issues (outside of bandwidth)?

Thanks,

BB

Forum: BES Admin Corner

05-31-2006, 12:14 PM

Replies: 7

Red X when replying to emails

Views: 5,950

Posted By boobleberry

Try deleting the service books and resending them...

Try deleting the service books and resending them or just resend them. Also you can register with the network from the device. If the user is next their computer then have them regenerate their...

Forum: BES Admin Corner

05-18-2006, 02:14 PM

Replies: 4

BES Agent Hogging all the CPU

Views: 1,271

Posted By boobleberry

Cool. We then upgrade. Strange that I have...

Cool. We then upgrade. Strange that I have another BES that does not exhibit the same issue and that is base 4.0.

Forum: BES Admin Corner

05-18-2006, 02:21 AM

Replies: 10

Desperate need of advice for moving users between BES's on different SQL D/B's

Views: 1,344

Posted By boobleberry

Hmm, I was looking for the thread that I wrote on...

Hmm, I was looking for the thread that I wrote on security risks so i could copy and paste. Must have posted it on another tech site. Oh well, good luck on migrating.

Forum: BES Admin Corner

05-18-2006, 02:16 AM

Replies: 10

Desperate need of advice for moving users between BES's on different SQL D/B's

Views: 1,344

Posted By boobleberry

Moving users to different DBs suck. Chub is...

Moving users to different DBs suck. Chub is right, there needs to be a built in app for this. Besides, i mention your point in another thread.

Forum: BES Admin Corner

05-18-2006, 02:07 AM

Replies: 3

Real-World Hardware Recommendations

Views: 910

Posted By boobleberry

BES Dual XEON 3.4 GHz 4 GB RAM Mirror 72 GB...

BES
Dual XEON 3.4 GHz
4 GB RAM
Mirror 72 GB SCSI 15k

SQL 2000
Dual XEON 2.4 GHz
2 GB RAM
Mirror 72 GB SCSI 15k

Forum: BES Admin Corner

05-18-2006, 01:58 AM

Replies: 4

BES Agent Hogging all the CPU

Views: 1,271

Posted By boobleberry

Thanks Jibi! I had so many people at RIM...

Thanks Jibi! I had so many people at RIM emailing me aout this issue. Some of the techs are good but it seems that non of them have seen my issue before and act as if it "unknown". We have to...

Forum: BES Admin Corner

05-16-2006, 07:51 PM

Replies: 4

BES Agent Hogging all the CPU

Views: 1,271

Posted By boobleberry

BES Agent Hogging all the CPU

Anyone have this issue with 4.0? Windows 2003 server/Exchange 2003 SP1

Tnx.

Forum: BES Admin Corner

05-16-2006, 03:02 PM

Replies: 1

BES 4.1 with a SQL Cluster(Named Instance) and non-default SQL port

Views: 3,187

Posted By boobleberry

Oh boy! Thanks for that!

Oh boy! Thanks for that!

Forum: BES Admin Corner

05-16-2006, 03:00 PM

Replies: 2

400 user Bes....... spec question

Views: 1,038

Posted By boobleberry

Hi Dodge, Your DB will be small. maybe a...

Hi Dodge,

Your DB will be small. maybe a couple hundred MBs to a GB. Disk space is more than enough for BES and for "normal logging". I would increse the RAM if you are using SQL on the same...

Forum: BES Admin Corner

05-16-2006, 02:55 PM

Replies: 10

Desperate need of advice for moving users between BES's on different SQL D/B's

Views: 1,344

Posted By boobleberry

We went through the same thing. It sucks...

We went through the same thing. It sucks (migrated 3000). RIM calls this a security feature.

Natrone, you did not get any errors in the BES console saying the policy did not apply? If you...

Forum: BES Admin Corner

05-16-2006, 02:43 PM

Replies: 5

Adding a BES server

Views: 1,445

Posted By boobleberry

Actually Jibi has a point. Why not just have...

Actually Jibi has a point. Why not just have your new servers point the the old DB. Since you have an all-in-one installation all you have to do is remove the BES app from the server (or disable...

Forum: BES Admin Corner

05-16-2006, 01:18 PM

Replies: 5

Adding a BES server

Views: 1,445

Posted By boobleberry

Hi Cartwfh, Your new 4.1 servers pointing to...

Hi Cartwfh,

Your new 4.1 servers pointing to the same database will see each other. However, your other servers will not. You will also need to perform a device "wipe" for each user you move...

Forum: BES Admin Corner

01-06-2006, 07:26 PM

Replies: 2

BB Re-Architecture Question

Views: 796

Posted By boobleberry

Hi FlemmingRiis, Yeah but management always...

Hi FlemmingRiis,

Yeah but management always prefers what we can do without. I have never segregated the functionality like that before. Since I inhereited the BES recently, i noticed that we...

Forum: BES Admin Corner

01-06-2006, 02:13 AM

Replies: 0

BB Re-Architecture Question

Views: 684

Posted By boobleberry

BB Re-Architecture Question

Hi people,
(our mail system is Exchange 2003)
I am going to redo our BES environment but have some concerns and I am wondering if anyone else is running my proposal in production. And if so, what...

Forum: BES Admin Corner

01-06-2006, 02:12 AM

Replies: 2

BB Re-Architecture Question

Views: 796

Posted By boobleberry

Forum: BES Admin Corner

01-06-2006, 02:05 AM

Replies: 13

BES Maintenance

Views: 2,352

Posted By boobleberry

I find that the less users you have the better...

I find that the less users you have the better your BES. We run three 4.0 servers. The one with 400 users we rarely have issues with. The server that has 1300 users...forget about...it is a dog. ...

Forum: BES Admin Corner

01-06-2006, 01:53 AM

Replies: 8

Unable to remove users from BES

Views: 1,857

Posted By boobleberry

Hi, I also have this issue on BES 4.0. Open a...

Hi, I also have this issue on BES 4.0. Open a dos prompt and navigate to the utility folder. Run the command handheldcleanup.exe (with switches). I am not sure if this is on a 3.x version...word...

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