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Search: Posts Made By: dding0919
Forum: General BlackBerry Discussion 11-07-2012, 07:49 PM
Replies: 1
Views: 984
Posted By dding0919
a few BB users couldn't accept or decline meeting invites

The option is not available. BES 5 and Outlook 2010. Wireless sync. No Desktop Manager on the computer. No problem to receive meeting invites. Any idea?

Thanks.
Forum: BES Admin Corner 03-08-2011, 07:09 PM
Replies: 2
Views: 2,371
Posted By dding0919
can multiple BES share the same service account?

We want to set up 1 BES 5 instance at each remote office to access the centralized configuration SQL database at our HQ. To install each BES instance can I use the same AD account for BES services? ...
Forum: General BlackBerry Discussion 12-02-2010, 10:28 PM
Replies: 2
Views: 2,251
Posted By dding0919
how to query user PIM sync on BES

I want to collect information for all BES 4.1 device information for PIM Sync, especially for Address Book. It's at user properties, PIM Sync, Address Book. Instead view each user one by one how...
Forum: BES Admin Corner 11-10-2010, 10:03 PM
Replies: 3
Views: 3,591
Posted By dding0919
(BES) migration causes duplicated contacts on handhelds

we are migrating users from BES 4.x to 5.x using Transporter. All worked well except contacts. Our BB users are set to use Desktop Manager to sync Outlook Contacts and a modified GAL created in...
Forum: General BlackBerry Discussion 10-22-2010, 04:44 PM
Replies: 1
Views: 1,044
Posted By dding0919
Duplicated contacts

Migrated several users from BES 4 to 5 using Transporter. All seems to be working fine. We have an address book published in Exchange 2003 Public folder. The address book is not the same as Outlook...
Forum: BES Admin Corner 07-26-2010, 05:44 PM
Replies: 2
Views: 1,357
Posted By dding0919
questions about Transporter

Plan to migrate users from 4.1.7 to 5.0.2.

1) where can I install Transporter, on bes 5 or bes 4.1 or even on a server not running bes or even a workstation?

2) do I need to install user...
Forum: BES Admin Corner 06-09-2010, 06:12 PM
Replies: 2
Views: 3,677
Posted By dding0919
Problem with Windows 2008 GC

Running BES4 and under miration to 5. Also migrating from Windows 2003 DC/GC to Windows 2008 DC/GC. Just disabled GC on all Windows 2003 DC but getting problems. One thing is that calendar on...
Forum: BES Admin Corner 05-30-2010, 12:38 AM
Replies: 4
Views: 1,639
Posted By dding0919
how about the logging at Server View\logging in...

how about the logging at Server View\logging in BAS? They all have the max. log age entry but some of them don't have the option to modify?
Forum: BES Admin Corner 05-28-2010, 05:20 PM
Replies: 4
Views: 1,639
Posted By dding0919
how to set BES5 log age

testing BES5 sp1. Wondering if there is a way to set up the logs for xx days. In old BES we have to set up a script to delete it on a schedule. I think I read somewhere saying BES 5 you can set up...
Forum: BES Admin Corner 04-16-2010, 05:54 PM
Replies: 1
Views: 1,811
Posted By dding0919
certificate for BAS

I installed a BES 5 and select default value - the server name as Blackberry Administration Service pool name. Now, I want to change it. Followed the instruction from RIM in the Admin guide. Now,...
Forum: General BlackBerry Discussion 04-06-2010, 04:11 PM
Replies: 0
Views: 705
Posted By dding0919
can I set BES 5 standby across WAN

What's the requirements for the connection, such as latency, bandwidth? Our BES 5 also host the configureation database. If we can set a standby across WAN we'd like to configure SQL database...
Forum: General BlackBerry Discussion 04-06-2010, 12:14 PM
Replies: 1
Views: 1,528
Posted By dding0919
I spoke with RIM Support. Was told that BES 5...

I spoke with RIM Support. Was told that BES 5 will do a snapshot at mid night and save a locla copy. The "search" function will search local copy not query AD. He couldn't tell me how the snapshot...
Forum: General BlackBerry Discussion 04-05-2010, 05:19 PM
Replies: 1
Views: 1,528
Posted By dding0919
delay to find newly created email users from BES5

we installed a new BES 5 (5.0.0.137) and it seems to be working fine. Created a couple users and tried to add to the server. When search either by specified name or blank it won't showed. I...
Forum: General BlackBerry Discussion 03-19-2010, 07:47 PM
Replies: 0
Views: 762
Posted By dding0919
upgrade BES 4.x to 5

We have distributed Exchange 2003 with BES 4.1.6 at each office. Each BES is running with local SQL and its own BES service account. With BES 5 we want to have a central database but with BES at...
Forum: General BlackBerry Discussion 03-17-2010, 03:08 PM
Replies: 1
Views: 3,517
Posted By dding0919
how to switch BB to keep old appts

I need to upgrade BB for some users. Since they have BB so most appts are already synced with existing BB. If I switch them to the new BB and use the EA to wirelessly enable it do I get all appts...
Forum: General BlackBerry Discussion 02-11-2010, 02:11 PM
Replies: 1
Views: 1,282
Posted By dding0919
balckberry calendar wireless sync interval

Once enabled how does the sync happen between the handheld and the server (Exchange 2003/Outlook 2003)? Do they sync at a defined interval or triggered by any changes made either on the handheld or...
Forum: BES Admin Corner 06-26-2009, 10:49 AM
Replies: 4
Views: 948
Posted By dding0919
how to distinguish emails from BES and BIS

Some of our BES users have their own BB handhelds so they set up to receive emails from BIS too. The questions is if there is a way to distinguish emails between BES and BIS. By default, don't see...
Forum: General BlackBerry Discussion 04-17-2009, 03:48 PM
Replies: 0
Views: 525
Posted By dding0919
SIM ID on BES mismatch the one on device

running BES 4.1.3.18 for Exchange. No SIM ID on BES matches the one on the device, no matter which carriers. For example.

On device: 8901260000040980647 (19 digits)
On BES: ...
Forum: General BlackBerry Discussion 03-19-2009, 03:30 PM
Replies: 6
Views: 662
Posted By dding0919
how to set up two BB handhelds

We have a user who has two BB handhelds, one from the company and one from his own. Currently we have set his company's BB in BES for his Exchange mailbox. Now, he asked if his personal BB handheld...
Forum: General BlackBerry Discussion 12-04-2008, 04:52 PM
Replies: 0
Views: 831
Posted By dding0919
BES showed no or wrong SIM ID

Running BES 4.1.3 for Exchange 2003. Added SIM ID colume from the management console. But I found following problems:

1. some devices are missing SIM ID. There is no # for those devices, even...
Forum: General BlackBerry Discussion 10-17-2008, 12:17 PM
Replies: 2
Views: 4,667
Posted By dding0919
thanks. Didn't realize I have to click on the...

thanks. Didn't realize I have to click on the setting filed to make any changes. Also, want to thank you for the zip program.
Forum: General BlackBerry Discussion 10-16-2008, 10:01 AM
Replies: 2
Views: 4,667
Posted By dding0919
BES log files clean up

I'm looking for a better way to control the log files. We are running BES 4.1.3 and don't see any built in option to purge logs after certain period time, such as days, weeks or months. So, we have...
Forum: General BlackBerry Discussion 08-22-2008, 06:33 PM
Replies: 1
Views: 1,843
Posted By dding0919
can I send new encryption key from BES

I know the steps to regenerate new encryption key from the handheld. But wondering if there is a way to resend or push a new encryption key from BES to the handheld. I'm using BES 4.1.3. I can't...
Forum: General BlackBerry Discussion 07-31-2008, 02:47 PM
Replies: 2
Views: 726
Posted By dding0919
so if I have a policy assigned to a group. Once...

so if I have a policy assigned to a group. Once the user account added to the group will the default policy be overwrriten? BTW. Looks like there is no way to add user account to a group duing...
Forum: General BlackBerry Discussion 07-31-2008, 02:09 PM
Replies: 2
Views: 726
Posted By dding0919
IT policy

I have set a new policy for all users.

Q1: how can I make it as default for any newly created user account?

Q2: if I applied a different policy to a group. And then added the user to that...
Forum: BES Admin Corner 07-22-2008, 02:23 PM
Replies: 5
Views: 27,565
Posted By dding0919
I have been working on the same problem for a...

I have been working on the same problem for a while even called MS. I'm sure it's BB but it happens randomly to the users. I'm wondering if Outlook 2007 could resolve the issue. Any inside details...
Forum: General BlackBerry Discussion 07-16-2008, 11:49 AM
Replies: 1
Views: 825
Posted By dding0919
how to generate BB device asset report

I need to generate a asset report for all our BB handhelds. I exported from Asset summary data. It doesn't have SIM information even I have the column added in my view. I guess the export has...
Forum: General BlackBerry Discussion 07-02-2008, 05:48 PM
Replies: 2
Views: 613
Posted By dding0919
IT policy

1. how can make a customerized IT policy as default other than the biuld-in default policy?

2. can I make an user or account not be assigned with any policy?

Thanks.
Forum: General BlackBerry Discussion 06-23-2008, 10:47 AM
Replies: 1
Views: 2,235
Posted By dding0919
reset handheld password

1. a BES user forgot his password for his 8700. How can I reset his password from the server console?

2. also if I want to re-deploy a used 8700 and it has password protection set and I don't...
Forum: General BlackBerry Discussion 06-02-2008, 10:44 AM
Replies: 4
Views: 1,227
Posted By dding0919
Thanks for your replies. As for the database you...

Thanks for your replies. As for the database you made a good point. Our BES was installed with local SQL Std. on the same server as Blackberry. With such installation can I use the same database...
Forum: General BlackBerry Discussion 05-30-2008, 05:53 PM
Replies: 4
Views: 1,227
Posted By dding0919
moving users to a new BES

I need to replace an old server. So I build a new BES 4.1.3 and removed a couple users from the old one and add them to the new one. It worked fine. Now, how can I move 500 users from the old...
Forum: General BlackBerry Discussion 05-06-2008, 11:45 AM
Replies: 2
Views: 1,449
Posted By dding0919
how does browser work on 8700

I have T-mobile 8700 using company's BES 4.1. It has options as Blackberry browser, Internet browser, T-zones. What's the difference? How does each work? Does anyone use my BES to access...
Forum: General BlackBerry Discussion 04-21-2008, 02:12 PM
Replies: 3
Views: 1,124
Posted By dding0919
no wireless sync for MemoPad and Tasks

One of our user asked how to set up both wirelessly. We are using BES 4.1.3 and 4.x on handheld. I thought these are built-in on 4.x BES and handheld, just like Calendar and Address books. But I...
Forum: General BlackBerry Discussion 04-04-2008, 05:50 PM
Replies: 3
Views: 2,705
Posted By dding0919
Thanks for your answer. I didn't install like...

Thanks for your answer. I didn't install like you mentioned. Here is what I did. We have a production BES1 4.1.3 (BES1) running at NV. Then we installed DRBES1 using the same SRP but chose not to...
Forum: General BlackBerry Discussion 03-19-2008, 06:02 PM
Replies: 3
Views: 2,705
Posted By dding0919
MDS CS instance

I'm working on DR plan for our BES 4.1.3. I have set up a DR server at remote office and using Double-Take to replicate SQL. Here is my question.

1. On the active server (BES01) the...
Forum: General BlackBerry Discussion 02-28-2008, 05:38 PM
Replies: 2
Views: 1,238
Posted By dding0919
we have already set up a Exchange 2007 mailbox...

we have already set up a Exchange 2007 mailbox server into our Exchange 2003 Org and my mailbox is on the Exchange 2007 server. Our BES 4.1.3 works. We associated a Public Folder on Exchange 2003...
Forum: General BlackBerry Discussion 02-27-2008, 11:44 AM
Replies: 2
Views: 1,238
Posted By dding0919
BES 4.1.3 and Exchange 2007

We are moving to Exchange 2007 and do not plan to have any Public Folders. That means that we will upgrade our Outlook 2003 to Outlook 2007 and no PF stores at all. I heard BES uses a (legacy) MAPI...
Forum: General BlackBerry Discussion 02-08-2008, 01:14 PM
Replies: 1
Views: 9,942
Posted By dding0919
Question Recall messages

if a message was recalled by a Outlook user the message will disappear from recipient's mailbox. But not the message on Blackberry handheld. I think I have waited long enough. I don't know how...
Forum: General BlackBerry Discussion 02-01-2008, 11:29 AM
Replies: 2
Views: 748
Posted By dding0919
yes. BES Express

yes. BES Express
Forum: General BlackBerry Discussion 01-31-2008, 06:49 PM
Replies: 2
Views: 748
Posted By dding0919
problem install BB express

After receiving my PIN I downloaded the .exe file and tried to install on a Windows 2003 server. Once clicked on it I got " this is not Win32 applicaiton" error. And I downloaded several times,...
Forum: General BlackBerry Discussion 01-08-2008, 06:11 PM
Replies: 1
Views: 878
Posted By dding0919
using blackberry handheld as dial-up modem

I have a 8700 with T-mobile. I followed the instruction I found on the website and made my blackberry as a modem. I was able to get on the Internet. But the speed is very slow. Using some 3rd...
Forum: General BlackBerry Discussion 01-04-2008, 01:57 AM
Replies: 3
Views: 968
Posted By dding0919
I don't know where to find the general message...

I don't know where to find the general message folders. On my 8700 (with T-Mobile, running ver. 4.2.1.107) there are two icons on the default screen, one for BES and one for Yahoo.com. They also...
Forum: General BlackBerry Discussion 01-03-2008, 06:45 PM
Replies: 3
Views: 968
Posted By dding0919
yahoo mail on BB handheld

I have a BB 8700 with BES. I have set up the handheld to download my yahoo mail. The problem is that all yahoo mails also got into my bes mailbox (only on the handheld). My bes mails stay in the...
Forum: General BlackBerry Discussion 12-18-2007, 06:05 PM
Replies: 3
Views: 815
Posted By dding0919
looked at BeamBerry. only a few BB have...

looked at BeamBerry. only a few BB have bluetooth in our company so it's not a option. Plus, need bluetooth printers too.
Forum: General BlackBerry Discussion 12-18-2007, 06:01 PM
Replies: 1
Views: 725
Posted By dding0919
BES with Exchange 2007

We are moving to Exchange 2007 building a brand new infrastructure. Our BES is 4.1.3. When using it with Exchang 2003 we have to apply "send as" permission in AD at domain level and in Exchange...
Forum: General BlackBerry Discussion 12-18-2007, 11:49 AM
Replies: 3
Views: 815
Posted By dding0919
blackberry printing

we want to set up a system to let blackberry users to print email and attachments to a networker printer in each conference room. the problem is that we don't want to put any add-on on blackberry...
Forum: General BlackBerry Discussion 10-25-2007, 01:22 PM
Replies: 2
Views: 650
Posted By dding0919
identify BB handhelds without DST

We applied DST to all BB device before DST early this year but also deployed some new models afterwards. Some of them don't have DST patch. How to indentify those handheld without DST patch? I...
Forum: BES Admin Corner 10-19-2007, 01:38 PM
Replies: 6
Views: 1,758
Posted By dding0919
why apply "Send As" permission twice?

I was new to BES and was watching the toolkit for installation. BlackBerry (http://www.blackberry.com/select/toolkit/02.shtml). In its module 2 it applied "send as" permission 1) on the user object...
Forum: General BlackBerry Discussion 10-08-2007, 12:32 PM
Replies: 2
Views: 583
Posted By dding0919
admin BB servers remotely

I have total 7 BB 4.1.3 servers, one at each office (for Exchange 2003), which has its own DB on the local server. I'd like to run BB Manager from my XP workstation to access all servers instead RDP...
Forum: General BlackBerry Discussion 08-14-2007, 09:25 AM
Replies: 3
Views: 656
Posted By dding0919
for remove and add is there a tool I can use? I...

for remove and add is there a tool I can use? I have a few hundred users at each office. Is there something I can export then import from SQL to get it done? Do they need activate again?

Thanks.
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