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Forum: BES Admin Corner 04-17-2007, 11:53 AM
Replies: 7
Views: 9,282
Posted By |||||||
Yeah it's not permissions, have you run the...

Yeah it's not permissions, have you run the handheldcleanup utility? Also if you move a user from one storage group on one Exchange server to another storage group on the same Exchange server it will...
Forum: BES Admin Corner 04-17-2007, 11:50 AM
Replies: 18
Views: 1,334
Posted By |||||||
The 7270 I have works nicely, I use it mainly as...

The 7270 I have works nicely, I use it mainly as a SIP phone, I've got the VPN working so i can make calls from the SIP server from home.
Forum: BES Admin Corner 04-17-2007, 11:40 AM
Replies: 12
Views: 4,445
Posted By |||||||
This issue is fixed in 4.1.3 but still exists in...

This issue is fixed in 4.1.3 but still exists in version 4.0.6
Forum: BES Admin Corner 04-17-2007, 11:17 AM
Replies: 6
Views: 3,217
Posted By |||||||
The FTF is a full install but it won't work if...

The FTF is a full install but it won't work if you don't install it correctly.
Forum: BES Admin Corner 04-17-2007, 11:14 AM
Replies: 2
Views: 805
Posted By |||||||
SP2 for Windows should be fine. But you are...

SP2 for Windows should be fine.
But you are going to want to get SP3 and Hot Fix 1 for BES on there STAT.
Forum: BES Admin Corner 04-17-2007, 11:09 AM
Replies: 12
Views: 4,343
Posted By |||||||
I don't see an issue with that screen shot, Are...

I don't see an issue with that screen shot, Are we talking about the System address book or syncing a user's personal address book?
Forum: BES Admin Corner 02-23-2007, 02:56 PM
Replies: 3
Views: 788
Posted By |||||||
Call them.. or send an email with <confirm> in...

Call them.. or send an email with <confirm> in the subject line.
Forum: BES Admin Corner 02-23-2007, 11:31 AM
Replies: 4
Views: 1,180
Posted By |||||||
Why can't you run the DSTQuery tool? ...

Why can't you run the DSTQuery tool?

DST2007Query -db besmgmt -b all

Should work for 90% of admins.
Forum: BES Admin Corner 02-23-2007, 11:28 AM
Replies: 5
Views: 2,334
Posted By |||||||
Calendar will be out by and hour if you don't...

Calendar will be out by and hour if you don't update.
Forum: BES Admin Corner 02-21-2007, 05:07 PM
Replies: 8
Views: 3,684
Posted By |||||||
Do you have a TSupport contract? you should be...

Do you have a TSupport contract? you should be able to get the Full installer that way.
Forum: BES Admin Corner 02-21-2007, 05:01 PM
Replies: 8
Views: 3,684
Posted By |||||||
You need the same account that you used to...

You need the same account that you used to install the Manager the first time.
Forum: BES Admin Corner 02-21-2007, 04:53 PM
Replies: 4
Views: 3,532
Posted By |||||||
The Configuration UID IT policy is just a...

The Configuration UID IT policy is just a "Suggestion" if the browser has been used before it will be ignored.
Forum: BES Admin Corner 02-21-2007, 01:38 PM
Replies: 10
Views: 2,432
Posted By |||||||
You can change the default browser under options...

You can change the default browser under options --> browser to internet browser but you'll have to do this for each Handheld.
Forum: BES Admin Corner 02-21-2007, 01:37 PM
Replies: 6
Views: 1,251
Posted By |||||||
Can you open other attachments?

Can you open other attachments?
Forum: BES Admin Corner 02-21-2007, 12:43 PM
Replies: 6
Views: 1,251
Posted By |||||||
What type of handhelds? yes it is available by...

What type of handhelds? yes it is available by default.
Forum: BES Admin Corner 02-21-2007, 12:42 PM
Replies: 1
Views: 1,686
Posted By |||||||
Known issue, you will want to give each user a...

Known issue, you will want to give each user a unique userid if possible.
Forum: BES Admin Corner 02-16-2007, 07:58 PM
Replies: 607
Views: 78,685
Posted By |||||||
You need to wait 4 hours or ensure that the...

You need to wait 4 hours or ensure that the delivery is set to wireless.
Forum: BES Admin Corner 02-15-2007, 03:36 PM
Replies: 9
Views: 1,280
Posted By |||||||
Do another Enterprise Activation.

Do another Enterprise Activation.
Forum: BES Admin Corner 02-15-2007, 12:05 AM
Replies: 9
Views: 1,280
Posted By |||||||
Now you wait

Now you wait
Forum: BES Admin Corner 02-14-2007, 11:11 PM
Replies: 1
Views: 1,421
Posted By |||||||
For BES to work you need Exchange, Domino or...

For BES to work you need Exchange, Domino or GroupWise. If you use POP3 or IMAP you want BIS.
Forum: BES Admin Corner 02-14-2007, 11:10 PM
Replies: 9
Views: 1,280
Posted By |||||||
restart the GroupWise Service.

restart the GroupWise Service.
Forum: BES Admin Corner 02-14-2007, 08:55 PM
Replies: 607
Views: 78,685
Posted By |||||||
They already are, there is list on the site of...

They already are, there is list on the site of Handhelds that have the new tables and all 4.2 handhelds will sync with the BES.
Forum: BES Admin Corner 02-14-2007, 08:54 PM
Replies: 607
Views: 78,685
Posted By |||||||
Heads up, if you've used the browser before then...

Heads up, if you've used the browser before then that IT policy is only a "suggestion"
Forum: BES Admin Corner 02-14-2007, 06:13 PM
Replies: 607
Views: 78,685
Posted By |||||||
Why would you want to remove it?

Why would you want to remove it?
Forum: BES Admin Corner 02-14-2007, 12:53 PM
Replies: 607
Views: 78,685
Posted By |||||||
If you read the first post it says no you don't.

If you read the first post it says no you don't.
Forum: BES Admin Corner 02-13-2007, 04:18 PM
Replies: 607
Views: 78,685
Posted By |||||||
It "should" work with The Internet browser, but...

It "should" work with The Internet browser, but it's probably not set to default. Basically it "will" work with MDS and that's why it's suggested.

And as per Jibi's instructions, make sure you set...
Forum: BES Admin Corner 02-13-2007, 02:59 PM
Replies: 6
Views: 2,049
Posted By |||||||
Here's your bug: [34157] (02/09...

Here's your bug:

[34157] (02/09 18:04:58):{0x21BC} {GWSC} {GWSOAPConnector} Novell GroupWiseObject Library: C:\Novell\GroupWise\\gwcma1.dll, Version: 7.0.1

Downgrade that to 6.5.7 release nov...
Forum: BES Admin Corner 02-13-2007, 11:39 AM
Replies: 10
Views: 1,374
Posted By |||||||
Ah I didn't understand the question, yes you have...

Ah I didn't understand the question, yes you have to use the Desktop Software that comes with the handheld to activate it.
Forum: BES Admin Corner 02-13-2007, 09:52 AM
Replies: 607
Views: 78,685
Posted By |||||||
Nope the time isn't sent down as the current...

Nope the time isn't sent down as the current time, it's sent down as GMT or somesuch and the handheld has to compensate for the timezone that it is in.
Forum: BES Admin Corner 02-13-2007, 08:57 AM
Replies: 8
Views: 1,454
Posted By |||||||
It means you have licenses for 20 users and you...

It means you have licenses for 20 users and you are violating your license agreement.
Forum: BES Admin Corner 02-13-2007, 08:36 AM
Replies: 607
Views: 78,685
Posted By |||||||
Pushing means you don't have users ignoring their...

Pushing means you don't have users ignoring their email, it's just less user intervention.

You shouldn't need the BES patch but check the document for your mail platform in the First Post.
Forum: BES Admin Corner 02-12-2007, 09:03 PM
Replies: 607
Views: 78,685
Posted By |||||||
There is a registry hack but I'd have to find it...

There is a registry hack but I'd have to find it again, It could crash your server so I'd just go ahead and be patient.
Forum: BES Admin Corner 02-12-2007, 04:18 PM
Replies: 6
Views: 3,797
Posted By |||||||
MDSS isn't needed for browsing.

MDSS isn't needed for browsing.
Forum: BES Admin Corner 02-12-2007, 03:27 PM
Replies: 236
Views: 38,843
Posted By |||||||
Check out the new thread,...

Check out the new thread, http://www.blackberryforums.com/bes-admin-corner/64786-dst-upgrades.html

You probably don't have MDS/MDS connection service set up for external connections
Forum: BES Admin Corner 02-12-2007, 03:15 PM
Replies: 607
Views: 78,685
Posted By |||||||
DST Upgrades

As you have found out the handheld patches have been released.
BlackBerry (http://blackberry.com/dst2007)

Please note: the patch is a PATCH MANAGER once it applies, the handheld will need MDS...
Forum: BES Admin Corner 02-12-2007, 01:05 PM
Replies: 9
Views: 1,280
Posted By |||||||
Which version of BES? (If it's 4.1.2 are you in...

Which version of BES? (If it's 4.1.2 are you in SOAP mode?)
Which version and release date of GroupWise client?

Is there a GWPA log file been created?
Forum: BES Admin Corner 02-12-2007, 12:53 PM
Replies: 236
Views: 38,843
Posted By |||||||
And here is all the info you need: ...

And here is all the info you need:

BlackBerry Search Results (http://www.blackberry.com/btsc/dynamickc.do?externalId=KB12016&sliceId=SAL_Public&command=show&forward=nonthreadedKC&kcId=KB12016)
Forum: BES Admin Corner 02-09-2007, 04:23 PM
Replies: 236
Views: 38,843
Posted By |||||||
JGonzalesGus: you are 100% correct the Server...

JGonzalesGus: you are 100% correct the Server patches are for future changes

DarthBBerry: You can push the software configuration with BES 4.0 and higher so no BES upgrades are required.
Forum: BES Admin Corner 02-09-2007, 03:10 PM
Replies: 4
Views: 1,274
Posted By |||||||
Go to BlackBerry Domain --> account --> license...

Go to BlackBerry Domain --> account --> license management.
Forum: BES Admin Corner 02-09-2007, 01:30 PM
Replies: 236
Views: 38,843
Posted By |||||||
If you are at 4.0.6 you shouldn't need to apply...

If you are at 4.0.6 you shouldn't need to apply any handheld software, you can just skip that step in creating the software config.
Forum: BES Admin Corner 02-09-2007, 01:18 PM
Replies: 236
Views: 38,843
Posted By |||||||
https://www.blackberry.com/dstupdate/ ...

https://www.blackberry.com/dstupdate/

Current forecast is Feb 12th.
Forum: BES Admin Corner 02-09-2007, 11:53 AM
Replies: 10
Views: 1,374
Posted By |||||||
Not possible. they aren't a BlackBerry.

Not possible. they aren't a BlackBerry.
Forum: BES Admin Corner 02-09-2007, 11:28 AM
Replies: 1
Views: 736
Posted By |||||||
Yes

Yes
Forum: BES Admin Corner 02-09-2007, 11:16 AM
Replies: 236
Views: 38,843
Posted By |||||||
Handheld software is only required if you don't...

Handheld software is only required if you don't install the patch on the BES itself or if you are running 4.0.1 and want to push software to a 8707 or 8100.
Forum: BES Admin Corner 02-09-2007, 10:53 AM
Replies: 3
Views: 1,810
Posted By |||||||
Check the user's mailbox for a message that has...

Check the user's mailbox for a message that has an ETP.dat attachment, if that doesn't show up then it's likely you need to reconfigure your spam filter.
Forum: General BlackBerry Discussion 02-08-2007, 04:14 PM
Replies: 14
Views: 200,674
Posted By |||||||
Desktop Manager with ASCII importer/Exporter

Desktop Manager with ASCII importer/Exporter
Forum: BES Admin Corner 02-08-2007, 04:10 PM
Replies: 4
Views: 969
Posted By |||||||
How much space left on the handheld? If it...

How much space left on the handheld?

If it says 0 bytes then hard reset it to see if it changes.
Forum: BES Admin Corner 02-08-2007, 04:09 PM
Replies: 236
Views: 38,843
Posted By |||||||
The Rep thought you were asking about a Handheld...

The Rep thought you were asking about a Handheld software update not a patch manager. Then he is right.
Forum: BES Admin Corner 02-08-2007, 03:24 PM
Replies: 236
Views: 38,843
Posted By |||||||
Preparing for daylight saving time changes in...

Preparing for daylight saving time changes in 2007 (http://support.microsoft.com/gp/dst_topissues#A6)

Microsoft Exchange Server 2000/Exchange Conferencing Server 2000: Updates are available now....
Forum: BES Admin Corner 02-08-2007, 02:13 PM
Replies: 236
Views: 38,843
Posted By |||||||
These Server patches are only if the time zones...

These Server patches are only if the time zones get changed AGAIN. The handhelds that require the patch will get it, those that don't should be fine anyway.
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