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Search took 0.11 seconds. Search: Posts Made By: jaltig
Forum: BES Admin Corner 08-26-2009, 01:14 PM
Replies: 13
Views: 3,457
Posted By jaltig
did this fix the issue - I just opened a support...

did this fix the issue - I just opened a support case for the exact same problem.
Forum: BES Admin Corner 03-16-2008, 07:20 PM
Replies: 13
Views: 1,690
Posted By jaltig
Hunter, Ironically I was in the same boat....

Hunter,

Ironically I was in the same boat. I sent a rather nasty email to RIM tech support on the 3rd and an hour later they released it. I have already installed and am testing some of the...
Forum: RIM Software 02-24-2008, 05:42 PM
Replies: 2
Views: 826
Posted By jaltig
not sure where you bes admin is coming from on...

not sure where you bes admin is coming from on this on

you can install desktop mgr choose bes option not the internet option

it will not allow you to screw those things managed by the bes
...
Forum: BES Admin Corner 02-22-2008, 06:51 PM
Replies: 5
Views: 889
Posted By jaltig
There are some options for redundancy ...

There are some options for redundancy for.instance you can point multiple servers to your single bes sql database

where you run into issues is with your srp or licensing only one server per srp...
Forum: BES Admin Corner 12-28-2007, 05:06 PM
Replies: 5
Views: 1,034
Posted By jaltig
you don't have to kill the server just the...

you don't have to kill the server just the service.

as long as you don't have the service running on both servers at the same time all is right with the world.

jim
Forum: General 8100 Series Discussion - Pearl 12-28-2007, 05:04 PM
Replies: 42
Views: 5,389
Posted By jaltig
Just for the record - it appears that AT&T and...

Just for the record - it appears that AT&T and Sprint/Nextel are not nearlly as morally righteous as Verizon.

Looks like you'll have to switch carriers or find a new Hobby :-)

jim
Forum: General 8100 Series Discussion - Pearl 12-28-2007, 05:00 PM
Replies: 9
Views: 1,166
Posted By jaltig
razr charger to bb ok any charger other than...

razr charger to bb ok
any charger other than razr to razr not happening

say thank you moto :-)

jim
Forum: BES Admin Corner 12-28-2007, 04:55 PM
Replies: 4
Views: 1,579
Posted By jaltig
set categories on your contacts in groupwise and...

set categories on your contacts in groupwise and create a filter in DM to only sync based on that category

that will limit the what syncs

on the handheld itself like Doug said you just get one...
Forum: General Legacy Device Discussion 12-28-2007, 04:52 PM
Replies: 23
Views: 1,886
Posted By jaltig
The only way you are going to get that...

The only way you are going to get that consistency (coming from an emergency responder and full time IT geek) is move to BES and your own mail system (if your dealing with millions of dollars this...
Forum: BES Admin Corner 12-11-2007, 11:35 AM
Replies: 15
Views: 7,586
Posted By jaltig
does the dot.net version of catcher give you live...

does the dot.net version of catcher give you live links or are you still stuck with the browser version for this?
Forum: BES Admin Corner 12-06-2007, 02:03 PM
Replies: 2
Views: 1,382
Posted By jaltig
Hey jibi, Thanks for the help. It ended...

Hey jibi,

Thanks for the help. It ended up being the content as you said. In this instance they neglected to mention when creating the user.txt file with the list of recepients that you had to...
Forum: BES Admin Corner 12-04-2007, 11:31 PM
Replies: 2
Views: 1,382
Posted By jaltig
ECL .NET Recepient Question

Anyone else ran into this. I am trying to set up the ECL application using the .net version with the catcher client.

I've been through the settings.config file until i'm crosseyed and it still...
Forum: General BlackBerry Discussion 12-04-2007, 08:21 AM
Replies: 2
Views: 936
Posted By jaltig
If your groupwise calendar is right and you just...

If your groupwise calendar is right and you just want to wipe the calendar on the handheld and start over. You can clear the bb calendar by connecting with desktop manager and using the...
Forum: General 8300 Series Discussion - Curve 12-04-2007, 08:09 AM
Replies: 4
Views: 2,174
Posted By jaltig
In Response to Waltmoe - desktop manager will not...

In Response to Waltmoe - desktop manager will not sync anything being handled by the BES - have your BES administrtor turn off wireless sync for the items you want to sync with desktop manager and it...
Forum: BES Admin Corner 12-04-2007, 08:05 AM
Replies: 2
Views: 1,377
Posted By jaltig
We ran BIS with Groupwise prior to setting up...

We ran BIS with Groupwise prior to setting up BES. We had no problems with it but the only thing BIS will sync is email - they will have to sync calendar etc. using desktop manager if you don't want...
Forum: BES Admin Corner 11-16-2007, 01:34 PM
Replies: 4
Views: 1,242
Posted By jaltig
ditto - everything above - you can have multiple...

ditto - everything above - you can have multiple keys for multiple apps - we are running the exact same environment here and have keys for both apps.
Forum: BES Admin Corner 11-08-2007, 11:23 AM
Replies: 13
Views: 32,502
Posted By jaltig
Where did you get BES 4.2 - the best I can find...

Where did you get BES 4.2 - the best I can find is BES 4.1.4 and as far as i can tell groupwise contacts is still broke in that release.

Jim
Forum: BES Admin Corner 11-08-2007, 11:18 AM
Replies: 4
Views: 1,955
Posted By jaltig
Nope - GW client does matter for sync but if you...

Nope - GW client does matter for sync but if you are syncing everything else that isn't the issue.

The 4.1.3 release of BES broke contact sync with groupwise. according to RIM "it will be...
Forum: General Legacy Device Discussion 11-08-2007, 11:15 AM
Replies: 2
Views: 1,146
Posted By jaltig
I have had the best luck setting up the address...

I have had the best luck setting up the address book in excel and saving as a csv file. You can then import or export using the ASCII feature in dm.

If you create one entry on the bb and then...
Forum: BES Admin Corner 10-29-2007, 09:53 AM
Replies: 5
Views: 1,035
Posted By jaltig
we did this with a number of users on...

we did this with a number of users on nextel/sprint and never lost connection with the bes - the only problem we ran into was the new number info does not update on the bes unless you delete and...
Forum: BES Admin Corner 10-29-2007, 09:51 AM
Replies: 2
Views: 1,000
Posted By jaltig
I'm seeing the same thing - it's showing them as...

I'm seeing the same thing - it's showing them as pushed but install required. According to what i've read there is a 4 hour window in which the bes checks to see if it's installed and if not...
Forum: BES Admin Corner 09-27-2007, 11:15 AM
Replies: 13
Views: 2,047
Posted By jaltig
I had a similar issue when porting over numbers...

I had a similar issue when porting over numbers from a different carrier. The blackberry was activated with the temp phone number and when the numbers were eventually ported over they info did not...
Forum: BES Admin Corner 09-27-2007, 11:01 AM
Replies: 8
Views: 2,588
Posted By jaltig
are you using soap or oapi as your authentication...

are you using soap or oapi as your authentication method?

jim
Forum: BES Admin Corner 09-27-2007, 10:40 AM
Replies: 8
Views: 3,943
Posted By jaltig
Jeff, It sounds like we are living...

Jeff,

It sounds like we are living parallell lives. You have the same situation that we do - i just haven't had any success getting the address book to update and have been waiting on 4.1.4

...
Forum: BES Admin Corner 09-27-2007, 10:10 AM
Replies: 2
Views: 1,440
Posted By jaltig
i'm just amazed that you got a groupwise address...

i'm just amazed that you got a groupwise address book to sync with the blackberry at all - are you on BES and doing it wireless? If so what version of BES are you running?
Forum: General Legacy Device Discussion 09-27-2007, 10:09 AM
Replies: 3
Views: 824
Posted By jaltig
yuck - that sounds messy - some versions of...

yuck - that sounds messy - some versions of groupwise client do not play well with versions of desktop manager (i.e. groupwise 7.0 and desktop mgr 4.1) the newest version of d.m. should work well...
Forum: BES Admin Corner 09-27-2007, 10:00 AM
Replies: 3
Views: 1,067
Posted By jaltig
I had a similar issue. here is how ours worked. ...

I had a similar issue. here is how ours worked. We originally set up on BIS and then eventually setup the BES and migrated our users over. If you had an existing user that was running on BIS and...
Forum: BES Admin Corner 09-27-2007, 09:54 AM
Replies: 3
Views: 2,212
Posted By jaltig
I've had very good success creating my own...

I've had very good success creating my own password and then just calling the user or e-mailing it to them. You can create a simple password to type on the keyboard of the blackberry and you don't...
Forum: BES Admin Corner 07-17-2007, 03:18 PM
Replies: 12
Views: 2,153
Posted By jaltig
Yep - SOAP doesn't work and isn't supported (see...

Yep - SOAP doesn't work and isn't supported (see above). but it sure was nice of them to add the check box

jim
Forum: BES Admin Corner 07-17-2007, 03:16 PM
Replies: 12
Views: 4,343
Posted By jaltig
ditto - got the same sdr. after the circus act. ...

ditto - got the same sdr. after the circus act. RIM says we might fix that in the future - we just aren't going to tell you when.

gotta love it
jim
Forum: BES Admin Corner 07-17-2007, 03:12 PM
Replies: 3
Views: 776
Posted By jaltig
I've ran into similar glitches and have had luck...

I've ran into similar glitches and have had luck removing the desktop sync service book from the handheld before re-activating.

Just a thought
jim
Forum: BES Admin Corner 07-17-2007, 02:46 PM
Replies: 7
Views: 1,483
Posted By jaltig
also keep in mind that 4.1 sp3 for groupwise has...

also keep in mind that 4.1 sp3 for groupwise has issues with updating existing contacts when going from server to handheld. The canned answer is we are aware of the problem and hope to have this...
Forum: BES Admin Corner 07-17-2007, 02:31 PM
Replies: 12
Views: 1,347
Posted By jaltig
I think if the licenses are in use it will not...

I think if the licenses are in use it will not let you remove them. If it will let you remove them then you should be able to add them to the other server.

haven't tested this scenario but I have...
Forum: BES Admin Corner 07-17-2007, 02:27 PM
Replies: 8
Views: 3,943
Posted By jaltig
Holy cow you guys lost me. Brader are you sure...

Holy cow you guys lost me. Brader are you sure of the version your running because all I can find out there for groupwise is BES 4.1 sp3 hf2 - which btw has serious issues with contacts and updating...
Forum: BES Admin Corner 07-17-2007, 02:16 PM
Replies: 14
Views: 1,844
Posted By jaltig
Depending on how many users your talking about...

Depending on how many users your talking about you may want to just start fresh. My experience going from sbe to enterprise was RIM holding out their hand and telling me they could send me the...
Forum: BES Admin Corner 07-17-2007, 02:04 PM
Replies: 3
Views: 839
Posted By jaltig
It's a decent class - the prizes were nothing to...

It's a decent class - the prizes were nothing to write home about :-)

It focuses alot on how the bes communicates with the handhelds etc etc. Also opens your eyes as to what it is capable of.
...
Forum: BES Admin Corner 06-27-2007, 10:20 AM
Replies: 55
Views: 16,452
Posted By jaltig
Anyone heard anything about groupwise - any idea...

Anyone heard anything about groupwise - any idea when it will be available?

jim
Forum: BES Admin Corner 06-27-2007, 10:06 AM
Replies: 3
Views: 1,250
Posted By jaltig
Good luck I'm on BES 4.1.3 and Groupwise and...

Good luck I'm on BES 4.1.3 and Groupwise and contacts has turned into the bain of my existence. I'm really hoping that sp4 brings good news because none of it works right now - I have been at it for...
Forum: BES Admin Corner 06-27-2007, 10:01 AM
Replies: 22
Views: 1,841
Posted By jaltig
Not on our network - this thing is crap - has any...

Not on our network - this thing is crap - has any one looked at the limitations of this. Don't get me wrong I own an ipod - works great for what it was designed for. But for a phone that is touted...
Forum: BES Admin Corner 06-27-2007, 09:56 AM
Replies: 10
Views: 1,047
Posted By jaltig
I haven't tried this but one of the options on...

I haven't tried this but one of the options on the handheld under messages-options-email filters is to bcc. You might try having the user set it up as a filter.
Forum: BES Admin Corner 06-22-2007, 03:37 PM
Replies: 2
Views: 798
Posted By jaltig
Hey, You can continue to use the BIS...

Hey,

You can continue to use the BIS accounts as well as your BES desktop redirected e-mail. As a matter of fact if you previously had your Work account setup on BIS and then implement the BES...
Forum: BES Admin Corner 06-22-2007, 02:10 PM
Replies: 6
Views: 3,345
Posted By jaltig
Hey Tom, What issues are you still having?...

Hey Tom,

What issues are you still having? and are you running any spam filtering on your mail server or gateway?

Jim
Forum: BES Admin Corner 06-22-2007, 01:32 PM
Replies: 8
Views: 2,588
Posted By jaltig
Hey Eric, In the log is it showing any...

Hey Eric,

In the log is it showing any entries with FID in them that are successful?

I'm showing FID entries whenever a user authenticates to the gw domain along these lines -
[34117]...
Forum: BES Admin Corner 06-21-2007, 04:01 PM
Replies: 2
Views: 1,954
Posted By jaltig
When creating the appointment on the blackberry I...

When creating the appointment on the blackberry I know if you change the "Show Time As" section to free it will post as a note in GW and will show him/her available when a busy search is done from...
Forum: BES Admin Corner 06-21-2007, 03:54 PM
Replies: 12
Views: 2,153
Posted By jaltig
4 hour sync only applies to address book - I have...

4 hour sync only applies to address book - I have had almost immediate sync on calendar and e-mail.

I have no idea if SOAP will resolve this issue as I had horrible issues trying to get the BES to...
Forum: BES Admin Corner 06-21-2007, 03:47 PM
Replies: 10
Views: 1,548
Posted By jaltig
I agree though - i ran into the same problems and...

I agree though - i ran into the same problems and SOAP authentication does not play well. As soon as I switched back it worked like a champ.

jim
Forum: BES Admin Corner 06-21-2007, 03:39 PM
Replies: 8
Views: 2,588
Posted By jaltig
Hey Eric, What is the actual error message...

Hey Eric,

What is the actual error message that it is giving you?

Jim
Forum: BES Admin Corner 06-21-2007, 03:36 PM
Replies: 11
Views: 3,326
Posted By jaltig
Hello all, after my previous post I dug...

Hello all,

after my previous post I dug some more and this can be resolved by deleting the Desktop Sync service book on the handheld and resending.

This seems to have worked for me so far. ...
Forum: BES Admin Corner 06-21-2007, 08:48 AM
Replies: 7
Views: 3,642
Posted By jaltig
If you have very few users your probably going to...

If you have very few users your probably going to want to just re-install the server. I ran into this and you can buy additional CAL's for your SBE installation up to a max of 15 users. SBE and...
Forum: BES Admin Corner 06-21-2007, 08:36 AM
Replies: 11
Views: 3,326
Posted By jaltig
Nextel 7100i we have a dozen users that have...

Nextel 7100i we have a dozen users that have ported over numbers and the info is no wrong in the BES. I have reset the handheld and the new number is showing up in the call log screen but I still am...
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