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Showing results 1 to 50 of 152
Search took 0.03 seconds. Search: Posts Made By: SEP
Forum: BES Admin Corner 09-18-2009, 06:26 AM
Replies: 18
Views: 2,407
Posted By SEP
How often does your users devices lose email...

How often does your users devices lose email connection, i get calls quite often people cannot send/receive or both. Also the server fails a couple of times more than people appreciate. Really don't...
Forum: BES Admin Corner 09-02-2009, 04:01 AM
Replies: 16
Views: 10,358
Posted By SEP
Setting this up a seperate server, what format...

Setting this up a seperate server, what format and where do you get the "SNMP read community string" info from?
Forum: BES Admin Corner 08-24-2009, 10:49 AM
Replies: 4
Views: 881
Posted By SEP
as i thought. so all services should be still be...

as i thought. so all services should be still be running even though its not the active node. i am trying to work out what happened but primary failed and they had stopped the instance and all...
Forum: BES Admin Corner 08-24-2009, 10:12 AM
Replies: 4
Views: 881
Posted By SEP
no one has BES 5 in fail over mode that can...

no one has BES 5 in fail over mode that can confirm?
had a public telling off from boss that f'ed me off so would like to know some facts about what "fixes" they did.
Forum: BES Admin Corner 08-24-2009, 09:27 AM
Replies: 4
Views: 881
Posted By SEP
failover question

for either manual or automatic failover to work do both servers (primary and standby) have to have all health parameters "Available"?
Forum: BES Admin Corner 08-24-2009, 04:00 AM
Replies: 19
Views: 35,857
Posted By SEP
no i havent is there such an option? I see...

no i havent is there such an option?

I see this, is this it?

Active Directory The entered data retrieved a user identification from the Active Directory system. The authentication will use the...
Forum: BES Admin Corner 08-21-2009, 11:52 AM
Replies: 49
Views: 34,166
Posted By SEP
well i've now installed MR2 - fixed a whole bunch...

well i've now installed MR2 - fixed a whole bunch of user pages i didnt know existed (y)

but web desktop still no go (n)
Forum: BES Admin Corner 08-21-2009, 04:47 AM
Replies: 19
Views: 35,857
Posted By SEP
woohoo have install MR2 and it works! will see if...

woohoo have install MR2 and it works! will see if ldap is fixed so i can use web desktop

cheers guys


edit: nope user AD credentials still don't work
Forum: BES Admin Corner 08-21-2009, 03:44 AM
Replies: 19
Views: 35,857
Posted By SEP
yeah straight from search. so i have the columns...

yeah straight from search. so i have the columns - display name clicky, pin clicky, policy, model, last contact.

display name clicky - fine. pin clicky - "The request could not be completed"....
Forum: BES Admin Corner 08-20-2009, 10:18 AM
Replies: 19
Views: 35,857
Posted By SEP
yup and i really dont know what more i can do....

yup and i really dont know what more i can do. reinstalled fresh server os and BES and really dont know how you can go wrong with the setup. the only thing that could have had an issue is the database
Forum: BES Admin Corner 08-20-2009, 09:50 AM
Replies: 19
Views: 35,857
Posted By SEP
where the frig did all this go. i guess another...

where the frig did all this go. i guess another reinstall


just like it says MR1 fixes the LDAP password problem.....rolleyes
Forum: BES Admin Corner 08-20-2009, 09:38 AM
Replies: 19
Views: 35,857
Posted By SEP
MR2 fixed issues "In BlackBerry Enterprise...

MR2 fixed issues
"In BlackBerry Enterprise Server version 5.0, in certain circumstances, a search for all user accounts might have returned the error message xxx8220;The request could not be completed.xxx8221;...
Forum: BES Admin Corner 08-20-2009, 09:31 AM
Replies: 19
Views: 35,857
Posted By SEP
havent needed to do as had no problems with any...

havent needed to do as had no problems with any of them. what other features am i missing out on then?
Forum: BES Admin Corner 08-20-2009, 08:56 AM
Replies: 19
Views: 35,857
Posted By SEP
200 users.MR1 so i usually just click manage...

200 users.MR1
so i usually just click manage users then search. this gives me a list of users. I then click on the particular user. I take it clicking on the pin gives me all new options i never...
Forum: BES Admin Corner 08-20-2009, 08:43 AM
Replies: 19
Views: 35,857
Posted By SEP
hmmm have we uncovered something else wrong with...

hmmm have we uncovered something else wrong with this setup...
"the request could not be completed"

so clicking the PIN rather than the users name will give another page of options?

clicking...
Forum: BES Admin Corner 08-20-2009, 04:37 AM
Replies: 19
Views: 35,857
Posted By SEP
Remote wipe on BES 5

Is there an option to remotely wipe a device in BES 5? I cant see it listed like in 4.1
Forum: BES Admin Corner 08-06-2009, 06:23 AM
Replies: 49
Views: 34,166
Posted By SEP
well I don't know what more to do...I've done a...

well I don't know what more to do...I've done a fresh install and immediately MR1, haven't touched the config panel and imported the password into sql db

one thing. Who did the copying hashed...
Forum: BES Admin Corner 08-05-2009, 11:38 AM
Replies: 49
Views: 34,166
Posted By SEP
Unable to administer the BlackBerry...

Unable to administer the BlackBerry Administration Service after using the BlackBerry Server Configuration tabs - KB18161

After editing the LDAP Password field on the Administration Service - LDAP...
Forum: BES Admin Corner 08-04-2009, 09:28 AM
Replies: 49
Views: 34,166
Posted By SEP
initially i didn't because many thought this was...

initially i didn't because many thought this was the cause of the problem so reinstalled everything and didnt touch it. I have since installed MR1 and it was then suggested the password be verified....
Forum: BES Admin Corner 08-04-2009, 07:05 AM
Replies: 49
Views: 34,166
Posted By SEP
hey nobody. could you explain a little more. I am...

hey nobody. could you explain a little more. I am using the defaults so
Administration Service :443/webconsole/login

Web Desktop Manager :443/webdesktop/login

Monitoring Service...
Forum: BES Admin Corner 08-04-2009, 04:18 AM
Replies: 49
Views: 34,166
Posted By SEP
ok got it working but theres a surprise web...

ok got it working but theres a surprise web desktop still doesnt work and now neither does the monitoring service page...
Forum: BES Admin Corner 08-03-2009, 06:22 AM
Replies: 49
Views: 34,166
Posted By SEP
what did people do to get MR1 to work on server...

what did people do to get MR1 to work on server 2008?
Forum: BES Admin Corner 07-30-2009, 11:35 AM
Replies: 49
Views: 34,166
Posted By SEP
cool will try this edit: oh its been out for...

cool will try this

edit: oh its been out for a month now. Is it all ok? Last time I installed a MR it screwed everything up with no rollback.

edit2: see because they can't even get the...
Forum: BES Admin Corner 07-30-2009, 05:19 AM
Replies: 49
Views: 34,166
Posted By SEP
GrandMstrBud, so you've got this web desktop to...

GrandMstrBud, so you've got this web desktop to work using AD credentials now?

Which IE are you using and what procedure did you do to get this to work?

yet to find clear step procedure on how...
Forum: BES Admin Corner 07-29-2009, 06:52 AM
Replies: 9
Views: 2,950
Posted By SEP
yes web desktop. so what i've read BAS has to...

yes web desktop. so what i've read BAS has to create another user list for all users to access web desktop via their credentials. how crap
Forum: BES Admin Corner 07-24-2009, 05:37 AM
Replies: 49
Views: 34,166
Posted By SEP
shame the web desktop doesnt work would be...

shame the web desktop doesnt work would be invaluable for allowing users to re-activate themselves. Shame a vital part of it has been screwed up. Hope they are fully aware of it and have a fix soon
...
Forum: BES Admin Corner 07-24-2009, 05:28 AM
Replies: 8
Views: 1,827
Posted By SEP
no, the users email. for it to enter the users...

no, the users email. for it to enter the users email taken from AD rather than putting in default text of 'enter your corporate email address'. Have had some issues where users put in their alias...
Forum: BES Admin Corner 07-23-2009, 05:13 AM
Replies: 8
Views: 1,827
Posted By SEP
Customize the activation message

I know you can add the lookup code for name, password and password expiry but can you also include the email address?

edit: apparently not
Forum: BES Admin Corner 07-21-2009, 06:40 AM
Replies: 9
Views: 2,950
Posted By SEP
im having an issue with this too. I can only log...

im having an issue with this too. I can only log in with the bes admin account where it says 'no bb enabled' which is fair enough as there isnt.

Why cant i log in with my credentials, is it in...
Forum: BES Admin Corner 07-20-2009, 09:06 AM
Replies: 0
Views: 571
Posted By SEP
brains416 - wireless-con-memo-tasks-activation

http://www.blackberryforums.com/bes-admin-corner/6584-wireless-con-memo-tasks-activation.html

Brains 613, Did you get an answer to this?
Forum: General 9000 Series Discussion - Bold 07-20-2009, 08:54 AM
Replies: 3
Views: 1,329
Posted By SEP
I'm getting this too. Calendar is wireless sync...

I'm getting this too. Calendar is wireless sync as its an option on the bes, wireless email reconcilliation and wireless calendar enabled. But no option for wireless sync for those other items
Forum: BES Admin Corner 07-20-2009, 07:04 AM
Replies: 1
Views: 1,454
Posted By SEP
ok done a test. Reactivated device while...

ok done a test.

Reactivated device while account on server
Activating
Blah blah blah
Your email address is now enabled. And here it will sit. However email works fine


Deleted then created...
Forum: BES Admin Corner 07-20-2009, 06:28 AM
Replies: 1
Views: 1,454
Posted By SEP
BES 5 email working but 'not activated'

Recently migrated to BES 5. Devices are sending/receiving email ok but remain 'not activated', all looks ok on server.

You don't see the usual list of modules 'initiating' on activating. Is this...
Forum: BES Admin Corner 07-14-2009, 03:27 AM
Replies: 3
Views: 808
Posted By SEP
its the same, exchange 2003 & bes 4.16. Its just...

its the same, exchange 2003 & bes 4.16. Its just that both bes and sql decided to screw up. rebuilt them both re-attached db but in BB Manager it still lists the old bes server name which has since...
Forum: BES Admin Corner 07-10-2009, 04:52 AM
Replies: 3
Views: 808
Posted By SEP
Question deleting old instances

Hi how can you delete the old instances of BES in BB Manager? Have changed server from bes to bes1 and shut down bes but still see it in the server list.
Forum: Aftermarket Software 06-23-2009, 08:52 AM
Replies: 204
Views: 417,265
Posted By SEP
using ubertwitter too. Though wanting permissions...

using ubertwitter too. Though wanting permissions to be allowed for everything! What settings have you allowed/denied?
Forum: BES Admin Corner 06-17-2009, 08:57 AM
Replies: 11
Views: 3,066
Posted By SEP
it depends on which os you have installed. I have...

it depends on which os you have installed. I have seen it in the applications,downloads and later in the instant messaging folder.

I have since installed OS 5 and after reinstall of app its not...
Forum: Beta You Than Me 06-17-2009, 08:50 AM
Replies: 108
Views: 21,150
Posted By SEP
the only thing i can see so far is the Enterprise...

the only thing i can see so far is the Enterprise Messenger (LCS office communicator) icon is nowhere to be seen after install
Forum: Aftermarket Software 06-12-2009, 11:03 AM
Replies: 84
Views: 16,529
Posted By SEP
it is indeed p470 i installed. Cheers (y) ...

it is indeed p470 i installed. Cheers (y)


edit: ah brain has just figured out the "virtual keyboard" ;-)
Forum: Aftermarket Software 06-12-2009, 10:39 AM
Replies: 84
Views: 16,529
Posted By SEP
have just installed this and get error msg. ...

have just installed this and get error msg.

class 'net.rim.device.api.ui.virtualkeyboard' not found

any ideas? its a 8900 on a BES
Forum: BES Admin Corner 06-10-2009, 06:40 AM
Replies: 1
Views: 1,145
Posted By SEP
Administration server info?

where is this kept, where can i delete it?

Uninstalled BES and installed on new server. Have got to the Administration service setting page and it has still got the old server in the pool name so...
Forum: BES Admin Corner 06-10-2009, 05:29 AM
Replies: 63
Views: 154,524
Posted By SEP
"You will need to install Microsoft Exchange 2003...

"You will need to install Microsoft Exchange 2003 System Manager ONLY"

Installing BES on Server 2008. I take it you install the Enterprise version of exchange tools and not the std version?
Ive...
Forum: BES Admin Corner 06-03-2009, 10:27 AM
Replies: 5
Views: 1,217
Posted By SEP
BB lost connection when arriving into another country...

been searching BB support just trying to get the right words...


when a user has arrived into another country and their BB stops receiving emails this is generally to do with the mobile network...
Forum: BES Admin Corner 06-02-2009, 12:04 PM
Replies: 4
Views: 1,199
Posted By SEP
yes phoned my main line so yes thats naturally on...

yes phoned my main line so yes thats naturally on GAL and ive downloaded to my BB so thats why i was getting the name. Prob was in fact the number is with another user & i've received a new sim with...
Forum: BES Admin Corner 06-02-2009, 06:39 AM
Replies: 4
Views: 1,199
Posted By SEP
caller name on sim or device?

had a faulty sim so got the provider to replace it but the number has a name attached to it. They say theres no name attached to the sim so it must be on the device.

Where do you assign names to...
Forum: BES Admin Corner 05-27-2009, 06:54 AM
Replies: 6
Views: 1,261
Posted By SEP
disallow ok will give that a try. thanks. ...

disallow ok will give that a try. thanks.

where is the force removal or removal option?

ok have tried it, but getting multiple instances msg remove all but desired version. But I want both.
OC...
Forum: BES Admin Corner 05-27-2009, 06:49 AM
Replies: 11
Views: 3,066
Posted By SEP
has it gone into the downloads folder?

has it gone into the downloads folder?
Forum: General 8900 Series Discussion - Javelin 05-27-2009, 04:46 AM
Replies: 75
Views: 50,593
Posted By SEP
but can it viewed without connecting to wap and...

but can it viewed without connecting to wap and paying $$$ for it?
Forum: BES Admin Corner 05-19-2009, 09:46 AM
Replies: 6
Views: 1,261
Posted By SEP
yup done all that. even tried the os upgrade but...

yup done all that. even tried the os upgrade but it said upgrade will include all apps.

Ive notice that with some 3rd party apps installed even ticking include 3rd party apps when wiping some...
Forum: BES Admin Corner 05-19-2009, 08:33 AM
Replies: 6
Views: 1,261
Posted By SEP
cannot delete BES pushed apps

I have an app that probably was under a policy of 'required' as there is no delete option. Have tried to push the app again with 'optional' policy but still can't delete. Can't use upgrade of app...
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